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First Choice Collision Center Reviews (10)

Hello, the main reason we would not like to deal with [redacted] is that the information given to us by Mr [redacted] is not the same as given to us by Mrs [redacted] Due to the duplicitous responses, which are of deep concern, we prefer to deal with one person, Mr [redacted] For Instance:We provided Mr [redacted] the [redacted] invoice - he researched it, found it to be valid and unpaidHe sent me an email with the following; With the [redacted] bill, I can send you a check to settle that since you have already paid it Let me know where you want me to send the check and who to address it to and I will get it in the mail I will send it certified so you have a tracking numberThis was back on February 9thI have assumed that Mr [redacted] has done what he said he was going to do, but for some reason, I have not received it yetNow thru the Revdex.com, I find out that it has possibly not been sent according to [redacted] 's complaintThis is the second time I have received confirmation that the bill has been paid and it has notSo you can see my confusionMrs [redacted] keeps saying they are willing to pay the bills, I even get confirmation that they will be paid, and then there is something else holding up the paymentWhen you speak of fiduciary duty, which fiduciary duty are you referring? We have not violated any fiduciary duty to you regarding our real estate transactions What I hear you saying is that you are unhappy with our maintenance deptwhich does not have any fiduciary duty to you under NY Real Property Law 12-A You do not need a Real Estate License to conduct maintenanceIt also states in the contract that any maintenance repairs should be considered an "arm's length transaction"Regardless of when the bill was received, if the work was completed, then you must pay the invoice As [redacted] has experienced with her new management company, billing is not an exact science, wrong addresses, misplaced bills, bills never sent, and bills sent late are all an example of how bills do not get paid on timeI know of no company that is "perfect" in billing or invoicingI am confused as to why [redacted] is asking for these documents now? Did she ask her property manager at the time (it was not me) for copies of the invoices? How come she went so long, after the contract had ended, to request these invoices [redacted] makes it sound like she signed an agreement, didn't know what she signed, and then is complaining about what she had signedAll of the parameters we used to fulfill work orders (many of which were emergency work orders) are spelled out in the original contractI do not think that [redacted] has actually even read the management agreementFor instance, she would have known that we have been managing the property since or years, not as she claimsOf course the parameters of the maintenance that are clearly spelled out in the management agreement have never been mentioned by [redacted] eitherI can clear up the [redacted] invoicing issueThere is an invoice from Husky Property Management from the initial call for the work order We go out and assess the work order authenticity and then provide a course of action If it is something we can fix on the spot, then we do If it is beyond our scope of work, then we make the necessary calls to hire a contractor to come out and provide service on the owners behalf So there has never been duplicate billing [redacted] has simply been mistaken and actually received two separate invoicesOne from Husky PM and now one from [redacted] *** There has been no cover up, no slight of hand, and no intent to double charge herWe admit that the management software we use lacks in ease of use for billing invoices, but it is the most sophisticated available and nationally recognized as the leader in this field As I have explained to Mr [redacted] , there are ways to research each invoice down to the work order and find out exactly what was doneLast week Mr [redacted] had sent me a list of billing numbers that he would like more information on He did this by following the instructions I gave him on digging down to the work order and reviewing itBy the way this information has always been available on their owner portal and was available 24/Mr [redacted] also downloaded every work order that he wantedWe will give all the information to Mr [redacted] that we have available in answer to his emailWe are not hiding any billing and Mr [redacted] has approved every work order that was billed to him and the billing followed the appropriate parametersAgain we would prefer to deal with Mr [redacted] We feel that if we deal with [redacted] we will never reach an amicable solution to this issue She is condescending, brash, and does not listen to reasonTo make sure we fully disclosing our relationship, we terminated the property manager that was handling her property during the majority of the time surrounding the invoices in question The property manager we terminated is and has been their current property manager since we ended our contract [redacted] has never spoken about why she did not ask the property manager during this time for explanations of the invoices, but blames me for not giving her the information she needsConcerning the [redacted] invoice, this property manager stated that the work never happened (when it did)To keep in perspective the relationship that Husky Pm and Mr [redacted] had before [redacted] , here is an excerpt of an email written by Mr [redacted] to our company: "I wanted to thank Dave for taking time out of his Saturday on a holiday weekend to come out and meet us both It was invaluable having him there, as he both new a great deal about what we will be doing to the houseit also made me feel very comfortable knowing that while I will be spending a significant amount of money to make repairs, that is someone at Husky that has full understanding of the work that will be donePlease Thank Dave for me...."We are the first to admit that there are different philosophies in rental managementNot every investor will be happy with every management companyWhile our philosophies were very aligned with Mr [redacted] , our philosophies are not aligned with [redacted] 's, and that is OKThis is why we agreed to end the management contract with no termination fees We would have been entitled to one months rent under the termination section of our agreementI do not think that [redacted] knew that eitherMr [redacted] had been a much liked investor of mine for a long time, even providing recommendations to other investorsUnfortunately, this is the past and while we cherished our relationship back then, all good things must come to an end We have wished Mr [redacted] good wishes in his future endeavors

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below At what point does the Revdex.com intervene in this dialogue? Husky's responses are the only thing "duplicitous" here, and the excerpts from emails are misleadingIt is not for Husky to question my marital relationship or dynamics, which I can only assume is meant as a distraction/evasion tactic and is simply more behavior that is testament to the unprofessionalism of its ownerI have reviewed the services agreement and did so many months ago, when we left Husky My opinion is that the representations that Husky has made about everything being set out there, and that somehow making their conduct and practices indisputable, are wrongIf there is a provision of the agreement in particular that Husky believes I am misinterpreting, please point it outAlso, I never said I signed any agreement, but my husband did, and the house is now a part of our marital estate, which implicates not only legal rights over the property for me, but legitimate bases for concern where it affects our family's financial well-being This Revdex.com complaint is separate from the discussions my husband is having with Husky (which I am not involved in, per their request)--Dave saying he wants to just deal with my husband does not negate the need for this complaint, which was filed well before Husky started cooperating and will continue until the issue is resolved as described in our last responseIf Husky provided sufficient evidence that we were not charged twice for the same repair, then they will get a check However, it was the research into Husky's record keeping as a result of these late charges that has spurred so many questions about your practicesAnd, the one remaining bill is only part of our concerns with Husky Resolving that bill will not end our concerns or complaintHusky's fiduciary duty as someone handling OUR money and OUR property for us is absolutely implicated in how they handle the recordkeeping for those functions, which is what we are complaining about in addition to what the shoddy recordkeeping may be covering up (not your maintenance department, regardless of how much you would life to try to argue your way out of a fiduciary duty) It is Husky's inadequate recordkeeping and the questions that it raises that call the honesty of its dealings into questionIf Husky believes that there is nothing wrong, then provide all of the documentation requested last week and prove it I did ask for ALL of these documents from "Manager N" multiple times, and never received them"Manager M" sent us what he could, but did not have access to all of the finances we needed (which are under the owner's control)With regard to Husky's questions on timing, we were happy enough to get away from Husky without further dealings with them, but when all of these late bills started coming up, we decided to take a closer look into the system and the way expenses withdrawn from our account matched up with the few actual invoices we had and found many gaps We very clearly asked Husky for all of the invoices, work orders and breakdown of the large chunks of expenses withdrawn from our account - most of which is NOT available on the systemIt should be easy to take ALL of the information for one client and send it overInstead, Husky made us jump through hoops trying to put the pieces of the puzzle of their inadequate system together, instead of helping make sense of the disparate information itself Yes, my husband has now finally put together all of the specific information the we believe we need to determine if there are other issuesWe have requested that information (which should have just been provided by Husky in the first place)But, that should never have been on us - it is the inadequacy of Husky's system that causes us not to be able to make these determinations in the first place, and it should have fallen to them to do their job in putting it togetherBoiling this down to a "difference in philosophies" is merely an excuse for shoddy business operations on Husky's partHowever, if that is what Husky believes, then THAT should be the owner's response on ***, not the diatribe of personal attacks that he postedHusky references approval of "work orders that were billed" to us For clarification, they sought approval of work orders, WITHOUT giving any indication of anticipated cost or procedures So, for example, when we approved a work order to repair a window, we were never told that we would be subject to TWO separate charges and were never given any estimate for costs of eitherThis gives Husky the power to spend our money HOWEVER they want, without any warning to us about how it might affect our income from the rent (and our subsequent ability to PAY OUR MORTGAGE and other bills)Perhaps Husky doesn't see this as a "big deal" but it is a big deal to owners who deserve to know that is happening with their moneyTransparency and advance notice of significant charges are simply decent business practiceHusky's refusal to provide this and their indignance that we would even request it are part of the reason we question their honesty in their business practicesThe excerpt from my husband that said nice things about Husky is from YEARS ago, before we realized the issues with his system and were treated badly by the owner (and some of his staff)The owner wanted my husband to vouch for him to investors, so did what he could to earn that statement Since then, he disappeared until things got bad and earned the negative review we BOTH put on [redacted] (under my account)Including it here is a manipulative move that has nothing to do with the current disputeHusky's judgements of my character are inaccurate and completely inappropriateI have been persistent, and when personally attacked and demeaned, I have become understandably angryHe misrepresents the truth to justify himself more often than notBut, that is not what is at issue here, despite how much joy it seems to give him to berate me in public and semi-public forumsAll of these points aside, the fact remains that we are looking for a very specific set of solutions, as outlined in the last response: Justification for the TWO "window repair" charges and an explanation why we paid for "window repair" in March and now are being asked to pay for "window repair" againIF THIS HAS BEEN DONE, THEN FINE, BUT THERE ARE STILL THREE MORE STEPS TO RESOLUTIONResponses to all questions about statements, bills, markups, etcthat we are about to send him, including the provision of the actual contractor invoices and Husky's markups on repairsA written statement that there are no other outstanding bills, and that Husky will not seek any further payment or repayment from usRemoval of the slanderous comments on our legitimate review of Husky (which does NOT contain personal attacks, despite Husky's less-courteous reaction) Again - at what point does Revdex.com step in to help with this situation? Simply sending emails back and forth with Husky is not going to help here, as we have already done that for monthsWe are looking for actual the remedial actions outlined above Regards, [redacted]

Thank you for your patience while we try to resolve this issue We have spoken to the tenants and conveyed your concerns about trash, pet feces, and general respect for your neighbors propertyWe have also have spoken to the outside contractors and our own employees about respecting your property lines when going to do work orders at the propertyWe apologize for the inconvenience Please call the appropriate authorities that we have listed before ( [redacted] Code Office, [redacted] County Animal Control) We have done and will continue to do everything in our power to make sure this problem stays resolvedAgain we appreciate your patience

Thank you for helping us to resolve this issue We are a property management company, we are not the police and we do not have any police powers We do sympathize with the lady who lives next door Let me address her issues one at a time: Leaf Clean Up: We have come to an agreement with the property owner and the neighbor that every October we would clean all the leaves up on the owner's propertyIn Oct we went out twice and picked up all the leaves If more clean up was needed after we went and cleaned, why didnt the neighbor call our office then? She apparently called months later in the heart of winter I do not understand the delayDog feces and Dog We have never told any tenant that they do not have to pick up after their pets It is part of our pet agreement with the tenants that they are responsible to pick up their animals fecesTenants are also responsible to make sure they are following local, city, and state laws regarding their pets Again we can not control what pet owners doI would suggest that the next time their pets are running wild that you call the [redacted] County Animal Control and have them respond to the situation They are better equipped to handle the situation and are the Animal Enforcement expertsI would go on to suggest that if you start noticing a piling up of dog feces in the yard, please call [redacted] Code Enforcement and they will come out and inspect and notify the owner that there is a problemAppliances: We were not aware of any appliances in the yard We will go over and inspect and see what is in the back yard If we find anything we will remove it, weather permitting If we cannot remove it because of bad weather conditions, we will remove it as soon as possibleContractor: The person you are referring to does not work for Husky PM, they are an independent contractorDid you happen to get the name of the company on the side of his truck? We have had two contractors working over there and will relay your concerns about how they are parking their vehicles We do not condone infringing on adjoining properties rights or drivewaysWe will make every effort to contact the tenants and relay your concerns If they continue to cause problems for you please contact the agencies mentioned aboveWe apologize for the inconvenience and we wish you wellAgain I want to impress upon you that we have never told tenants not to keep their apartments clean and picked up If any tenant ever says that then they are not telling the truthI am truly sorry for the inconvenience

Hello, the main reason we would not like to deal with *** is that the information given to us by Mr*** is not the same as given to us by Mrs***Due to the duplicitous responses, which are of deep concern, we prefer to deal with one person, Mr***. For Instance:We provided Mr*** the *** *** invoice - he researched it, found it to be valid and unpaidHe sent me an email with the following; With the *** *** bill, I can send you a check to settle that since you have already paid it. Let me know where you want me to send the check and who to address it to and I will get it in the mail. I will send it certified so you have a tracking numberThis was back on February 9thI have assumed that Mr*** has done what he said he was going to do, but for some reason, I have not received it yetNow thru the Revdex.com, I find out that it has possibly not been sent according to ***'s complaintThis is the second time I have received confirmation that the bill has been paid and it has notSo you can see my confusionMrs*** keeps saying they are willing to pay the bills, I even get confirmation that they will be paid, and then there is something else holding up the paymentWhen you speak of fiduciary duty, which fiduciary duty are you referring? We have not violated any fiduciary duty to you regarding our real estate transactions. What I hear you saying is that you are unhappy with our maintenance deptwhich does not have any fiduciary duty to you under NY Real Property Law 12-A. You do not need a Real Estate License to conduct maintenanceIt also states in the contract that any maintenance repairs should be considered an "arm's length transaction"Regardless of when the bill was received, if the work was completed, then you must pay the invoice. As *** has experienced with her new management company, billing is not an exact science, wrong addresses, misplaced bills, bills never sent, and bills sent late are all an example of how bills do not get paid on timeI know of no company that is "perfect" in billing or invoicingI am confused as to why *** is asking for these documents now? Did she ask her property manager at the time (it was not me) for copies of the invoices? How come she went so long, after the contract had ended, to request these invoices*** makes it sound like she signed an agreement, didn't know what she signed, and then is complaining about what she had signedAll of the parameters we used to fulfill work orders (many of which were emergency work orders) are spelled out in the original contractI do not think that *** has actually even read the management agreementFor instance, she would have known that we have been managing the property since or years, not as she claimsOf course the parameters of the maintenance that are clearly spelled out in the management agreement have never been mentioned by *** eitherI can clear up the *** *** invoicing issueThere is an invoice from Husky Property Management from the initial call for the work order. We go out and assess the work order authenticity and then provide a course of action. If it is something we can fix on the spot, then we do. If it is beyond our scope of work, then we make the necessary calls to hire a contractor to come out and provide service on the owners behalf. So there has never been duplicate billing. *** has simply been mistaken and actually received two separate invoicesOne from Husky PM and now one from *** ***. There has been no cover up, no slight of hand, and no intent to double charge her. We admit that the management software we use lacks in ease of use for billing invoices, but it is the most sophisticated available and nationally recognized as the leader in this field. As I have explained to Mr***, there are ways to research each invoice down to the work order and find out exactly what was doneLast week Mr*** had sent me a list of billing numbers that he would like more information on. He did this by following the instructions I gave him on digging down to the work order and reviewing itBy the way this information has always been available on their owner portal and was available 24/Mr*** also downloaded every work order that he wantedWe will give all the information to Mr*** that we have available in answer to his emailWe are not hiding any billing and Mr*** has approved every work order that was billed to him and the billing followed the appropriate parametersAgain we would prefer to deal with Mr***. We feel that if we deal with *** we will never reach an amicable solution to this issue. She is condescending, brash, and does not listen to reasonTo make sure we fully disclosing our relationship, we terminated the property manager that was handling her property during the majority of the time surrounding the invoices in question. The property manager we terminated is and has been their current property manager since we ended our contract. *** has never spoken about why she did not ask the property manager during this time for explanations of the invoices, but blames me for not giving her the information she needsConcerning the *** *** invoice, this property manager stated that the work never happened (when it did)To keep in perspective the relationship that Husky Pm and Mr*** had before ***, here is an excerpt of an email written by Mr*** to our company: "I wanted to thank Dave for taking time out of his Saturday on a holiday weekend to come out and meet us both. It was invaluable having him there, as he both new a great deal about what we will be doing to the houseit also made me feel very comfortable knowing that while I will be spending a significant amount of money to make repairs, that is someone at Husky that has full understanding of the work that will be donePlease Thank Dave for me...."We are the first to admit that there are different philosophies in rental managementNot every investor will be happy with every management companyWhile our philosophies were very aligned with Mr***, our philosophies are not aligned with ***'s, and that is OKThis is why we agreed to end the management contract with no termination fees. We would have been entitled to one months rent under the termination section of our agreementI do not think that *** knew that eitherMr*** had been a much liked investor of mine for a long time, even providing recommendations to other investorsUnfortunately, this is the past and while we cherished our relationship back then, all good things must come to an end. We have wished Mr*** good wishes in his future endeavors

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We have engaged the owner of the property in questionHis name is *** *** is not a customer of ours and never has beenWe do not have a contract with herShe claims that she knows nothing of any billsUpon further research, it has been proven that the bill from *** ***
has not been paid by the ownerHusky PM has paid the bill for the owner because they refused to pay itNow Mr*** owes Husky PM for the billMr *** has researched this bill and also another bill unpaid to a local contractorMr*** has also confirmed that the bill is unpaid, owed by him, and has promised to pay both billsThere is no evidence to the claim by *** that they have paid the bills and we are trying to collect on a bill that has already been paidThis is a lieWe have also received bills from Mr*** new property manager that are unpaid and as a courtesy we have forwarded the bills to him*** has obviously decided to try and slander our company with untruths or made up conclusions not based on factsIn other words, whatever she could come up with to prove her pointWe are currently speaking with the owner to resolve these unpaid billsThey do remain unpaid as far as I know to dateWe ask that this case be closed because *** is not our customer and obviously has her "facts" incorrectThank you for helping to mediate this issue

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
At what point does the Revdex.com intervene in this dialogue? Husky's responses are the only thing "duplicitous" here, and the excerpts from emails are misleading. It is not for Husky to question my marital relationship or dynamics, which I can only assume is meant as a distraction/evasion tactic and is simply more behavior that is testament to the unprofessionalism of its owner. 1. I have reviewed the services agreement and did so many months ago, when we left Husky.  My opinion is that the representations that Husky has made about everything being set out there, and that somehow making their conduct and practices indisputable, are wrong. If there is a provision of the agreement in particular that Husky believes I am misinterpreting, please point it out. Also, I never said I signed any agreement, but my husband did, and the house is now a part of our marital estate, which implicates not only legal rights over the property for me, but legitimate bases for concern where it affects our family's financial well-being.  This Revdex.com complaint is separate from the discussions my husband is having with Husky (which I am not involved in, per their request)--Dave saying he wants to just deal with my husband does not negate the need for this complaint, which was filed well before Husky started cooperating and will continue until the issue is resolved as described in our last response. 2. If Husky provided sufficient evidence that we were not charged twice for the same repair, then they will get a check.  However, it was the research into Husky's record keeping as a result of these late charges that has spurred so many questions about your practices. And, the one remaining bill is only part of our concerns with Husky.  Resolving that bill will not end our concerns or complaint. 3. Husky's fiduciary duty as someone handling OUR money and OUR property for us is absolutely implicated in how they handle the recordkeeping for those functions, which is what we are complaining about in addition to what the shoddy recordkeeping may be covering up (not your maintenance department, regardless of how much you would life to try to argue your way out of a fiduciary duty).  It is Husky's inadequate recordkeeping and the questions that it raises that call the honesty of its dealings into question. If Husky believes that there is nothing wrong, then provide all of the documentation requested last week and prove it.  4. I did ask for ALL of these documents from "Manager N" multiple times, and never received them. "Manager M" sent us what he could, but did not have access to all of the finances we needed (which are under the owner's control). With regard to Husky's questions on timing, we were happy enough to get away from Husky without further dealings with them, but when all of these late bills started coming up, we decided to take a closer look into the system and the way expenses withdrawn from our account matched up with the few actual invoices we had and found many gaps.  We very clearly asked Husky for all of the invoices, work orders and breakdown of the large chunks of expenses withdrawn from our account - most of which is NOT available on the system. It should be easy to take ALL of the information for one client and send it over. Instead, Husky made us jump through hoops trying to put the pieces of the puzzle of their inadequate system together, instead of helping make sense of the disparate information itself.  Yes, my husband has now finally put together all of the specific information the we believe we need to determine if there are other issues. We have requested that information (which should have just been provided by Husky in the first place). But, that should never have been on us - it is the inadequacy of Husky's system that causes us not to be able to make these determinations in the first place, and it should have fallen to them to do their job in putting it together. 5. Boiling this down to a "difference in philosophies" is merely an excuse for shoddy business operations on Husky's part. However, if that is what Husky believes, then THAT should be the owner's response on [redacted], not the diatribe of personal attacks that he posted. 6. Husky references approval of "work orders that were billed" to us.  For clarification, they sought approval of work orders, WITHOUT giving any indication of anticipated cost or procedures.  So, for example, when we approved a work order to repair a window, we were never told that we would be subject to TWO separate charges and were never given any estimate for costs of either. This gives Husky the power to spend our money HOWEVER they want, without any warning to us about how it might affect our income from the rent (and our subsequent ability to PAY OUR MORTGAGE and other bills). Perhaps Husky doesn't see this as a "big deal" but it is a big deal to owners who deserve to know that is happening with their money. Transparency and advance notice of significant charges are simply decent business practice. Husky's refusal to provide this and their indignance that we would even request it are part of the reason we question their honesty in their business practices. 7. The excerpt from my husband that said nice things about Husky is from YEARS ago, before we realized the issues with his system and were treated badly by the owner (and some of his staff). The owner wanted my husband to vouch for him to investors, so did what he could to earn that statement.  Since then, he disappeared until things got bad and earned the negative review we BOTH put on [redacted] (under my account). Including it here is a manipulative move that has nothing to do with the current dispute. 8. Husky's judgements of my character are inaccurate and completely inappropriate. I have been persistent, and when personally attacked and demeaned, I have become understandably angry. He misrepresents the truth to justify himself more often than not. But, that is not what is at issue here, despite how much joy it seems to give him to berate me in public and semi-public forums. All of these points aside, the fact remains that we are looking for a very specific set of solutions, as outlined in the last response: 1. Justification for the TWO "window repair" charges and an explanation why we paid for "window repair" in March and now are being asked to pay for "window repair" again. IF THIS HAS BEEN DONE, THEN FINE, BUT THERE ARE STILL THREE MORE STEPS TO RESOLUTION. 2. Responses to all questions about statements, bills, markups, etc. that we are about to send him, including the provision of the actual contractor invoices and Husky's markups on repairs. 3. A written statement that there are no other outstanding bills, and that Husky will not seek any further payment or repayment from us. 4. Removal of the slanderous comments on our legitimate review of Husky (which does NOT contain personal attacks, despite Husky's less-courteous reaction).  Again - at what point does Revdex.com step in to help with this situation? Simply sending emails back and forth with Husky is not going to help here, as we have already done that for months. We are looking for actual the remedial actions outlined above.
Regards,
[redacted]

Thank you for helping us to resolve this issue.  We are a property management company, we are not the police and we do not have any police powers.  We do sympathize with the lady who lives next door.  Let me address her issues one at a time: 1. Leaf Clean Up: We have come to an...

agreement with the property owner and the neighbor that every October we would clean all the leaves up on the owner's property. In Oct 2016 we went out twice and picked up all the leaves.  If more clean up was needed after we went and cleaned, why didnt the neighbor call our office then? She apparently called 4 months later in the heart of winter.  I do not understand the delay. 2. Dog feces and Dog behavior: We have never told any tenant that they do not have to pick up after their pets.  It is part of our pet agreement with the tenants that they are responsible to pick up their animals feces. Tenants are also responsible to make sure they are following local, city, and state laws regarding their pets.  Again we can not control what pet owners do. I would suggest that the next time their pets are running wild that you call the [redacted] County Animal Control and have them respond to the situation.  They are better equipped to handle the situation and are the Animal Enforcement experts. I would go on to suggest that if you start noticing a piling up of dog feces in the yard, please call [redacted] Code Enforcement and they will come out and inspect and notify the owner that there is a problem. 3. Appliances: We were not aware of any appliances in the yard.  We will go over and inspect and see what is in the back yard.  If we find anything we will remove it, weather permitting.  If we cannot remove it because of bad weather conditions, we will remove it as soon as possible. 4. Contractor: The person you are referring to does not work for Husky PM, they are an independent contractor. Did you happen to get the name of the company on the side of his truck? We have had two contractors working over there and will relay your concerns about how they are parking their vehicles.  We do not condone infringing on adjoining properties rights or driveways. We will make every effort to contact the tenants and relay your concerns.  If they continue to cause problems for you please contact the agencies mentioned above. We apologize for the inconvenience and we wish you well. Again I want to impress upon you that we have never told tenants not to keep their apartments clean and picked up.  If any tenant ever says that then they are not telling the truth. I am truly sorry for the inconvenience.

Thank you for your patience while we try to resolve this issue.  We have spoken to the tenants and conveyed your concerns about trash, pet feces, and general respect for your neighbors property. We have also have spoken to the outside contractors and our own employees about respecting your property lines when going to do work orders at the property. We apologize for the inconvenience.  Please call the appropriate authorities that we have listed before ([redacted] Code Office, [redacted] County Animal Control).  We have done and will continue to do everything in our power to make sure this problem stays resolved. Again we appreciate your patience.

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Address: 1627 Highway 79, Dover, Tennessee, United States, 37058-5976

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