First Choice Community Healthcare, Inc.

I did follow up with Mr*** regarding the leakWe fixed the obvious leak first and told him to keep an eye on it and let us know if it continuesThere is another leak and Mr*** opened up the ceiling belowWe went out there to investigate the new leak and to give an idea of the cost to
repair, which we didThe new leak is completely different from the previous one that we repairedI told Mr*** to get in touch with you in regards to his complaint thanks

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
As stated in my original complaint, Buckley Brothers did indeed repair a leak. I've admitted that from the outset. However, they did not repair the leak that was causing my living room ceiling to drip through. To use the terms "original leak" and "new leak" is disingenuous at best. The ceiling leak was not a "new" leak - it was the leak I contacted them about in the first place. And then, when I followed up with them about how the ceiling was still leaking, they ultimately (after a few attempts by myself) stopped returning my calls. And now they're trying to plead innocent by following up eight months after they cut off communications with me. A couple of weeks ago, they did come by to give me an estimate to finish the work. But they made no offer of a reimbursement or any compensation for the poor customer service and lack of resolution, which is what I was asking for in the original complaint. Regards,
[redacted]