First Choice Foundations

With regards to this complaint we have received only one contact by email on December 20, the Friday before the start of the holiday seasonWe were shut down two weeks tor the holidaySubsequent low temperatures •coupled with record snows delay further reviewWe have not poured any concrete for the past 1/months due to low temperatures and precipitationAs indicated in a reply email to the customer, this repair will commence when temperatures moderate, sometime in the May-July time frameThere is no safety issue as the issue is cosmetic It is been a LONG COLD: winterWill it ever end? In the future .please• use my email as it is easier to respond and keeps a running record of our correspondence My email is: [redacted]

With regards to this complaint we have received only one contact by email on December 20, 2013 the Friday before the start of the holiday season.. We were shut down two weeks tor the holiday. Subsequent low temperatures •coupled with record snows delay further review. We have not poured any...

concrete for the past 2 1/2 months due to low temperatures and precipitation. As indicated in a reply email to the customer, this repair will commence when temperatures moderate, sometime in the May-July time frame. There is no safety issue as the issue is cosmetic.
It is been a LONG COLD: winter. Will it ever end?
In the future .please• use my email as it is easier to respond and keeps a running record of our correspondence.  My email is: [redacted]

Review: I had a new concrete driveway poured on August 5, 2013. In January 2014, I noticed several small "potholes" about the size of fifty-cent pieces and a crack that extends the width of the driveway. I contacted First Choice Foundations three times before receiving a reply.

They replied on February 11: "We stopped by your home last week and looked at the crack by your garage doors. As it is to cold to do anything now, we will be by later to cut a joint, install an expansion joint, remove the concrete between the joint and the garage and re-pour the concrete. Will do this repair when we are pouring concrete in the area. "

I want to have my complaint on file in case the repair work is not done. as soon as possible.Desired Settlement: I want the concrete driveway to be repaired as soon as possible.

Business

Response:

With regards to this complaint we have received only one contact by email on December 20, 2013 the Friday before the start of the holiday season.. We were shut down two weeks tor the holiday. Subsequent low temperatures •coupled with record snows delay further review. We have not poured any concrete for the past 2 1/2 months due to low temperatures and precipitation. As indicated in a reply email to the customer, this repair will commence when temperatures moderate, sometime in the May-July time frame. There is no safety issue as the issue is cosmetic.

It is been a LONG COLD: winter. Will it ever end?

In the future .please• use my email as it is easier to respond and keeps a running record of our correspondence. My email is: [redacted]