Tonye [redacted] will need to file a dispute online, phone or mail with the credit bureau(s) that are reporting the erroneous information she claimsShe called on 2/9/to assert a dispute about her credit report and the account manager told her the same thingOverland Bond shows the account is closed, paid in full with zero balance owingWe we are reporting the same to the bureau as wellSince this issue cannot be fixed on our end because we are reporting properly, we suggest she contact the Trans Union & Equifax for assistanceThey will then contact Overland Bond through a dispute portal called e-OscarOur credit department will respond to the dispute in a timely manner and acknowledge any errors it findsI hope this addresses the customers concern
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to
meI spoke with *** at Overland Bond who said he is the managerWe made a verbal agreement that I will pay Overland Bond $monthlyI asked for the agreement in writing and he said that was not possible because that would add something to the original contract and their lawyers would not allow that but that the conversation was being recordedHowever, the interest that was added he said it would not be removed but the amount of I spoke with *** at Overland Bond on 9/20/We made a verbal agreement that I will pay Overland Bond $monthlyI asked for the for the agreement in writing and he said that was not possible because that would add something something to the original contract and their lawyers would not allow that but that the conversation was being recordedHowever, he said the interest would not be removed but the balance on the loan will not increase anymoreThank you for your service Sincerely, *** ***
I don't understand what happened since the complaint is against two companiesI can only respond as to Overland BondPlease call *** ***, Manager, directly at *** extension *** so I can further assist
I received a random letter not even from a post office delivery man stating that there is a complaint with a false advertisement. A Sharon N [redacted] stated "the company will give them $100.00 on the spot once process was completed" but we were not even open that day this must be a mistake none of our...
advertising or business cards. We never received a call this is a false accusation. Please contact me as soon as possible to clear this up because with more then 20 years working here I have never had such complaint.
I have not received a call from the consumer. If she was given three different amounts, there could be a good reason for it. Balance before accident? Balance after insurance check applied? Payoff balance? I dont know how to respond to the consumer unless she calls me directly so I can address her concerns. I can be reached directly at [redacted], Manager
Complaint: [redacted]
I am rejecting this response because:I have been given three different amounts owed when I have a contract showing that I only owed $6,500.
Sincerely,
[redacted]
Tonye [redacted] will need to file a dispute online, phone or mail with the credit bureau(s) that are reporting the erroneous information she claims. She called on 2/9/2018 to assert a dispute about her credit report and the account manager told her the same thing. Overland Bond shows the...
account is closed, paid in full with zero balance owing. We we are reporting the same to the bureau as well. Since this issue cannot be fixed on our end because we are reporting properly, we suggest she contact the Trans Union & Equifax for assistance. They will then contact Overland Bond through a dispute portal called e-Oscar. Our credit department will respond to the dispute in a timely manner and acknowledge any errors it finds. I hope this addresses the customers concern.
Tonye [redacted] will need to file a dispute online, phone or mail with the credit bureau(s) that are reporting the erroneous information she claimsShe called on 2/9/to assert a dispute about her credit report and the account manager told her the same thingOverland Bond shows the account is closed, paid in full with zero balance owingWe we are reporting the same to the bureau as wellSince this issue cannot be fixed on our end because we are reporting properly, we suggest she contact the Trans Union & Equifax for assistanceThey will then contact Overland Bond through a dispute portal called e-OscarOur credit department will respond to the dispute in a timely manner and acknowledge any errors it findsI hope this addresses the customers concern
Wrong company We do not sell cars We are a finance company Please rerouted this complaint to the proper company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to
meI spoke with *** at Overland Bond who said he is the managerWe made a verbal agreement that I will pay Overland Bond $monthlyI asked for the agreement in writing and he said that was not possible because that would add something to the original contract and their lawyers would not allow that but that the conversation was being recordedHowever, the interest that was added he said it would not be removed but the amount of I spoke with *** at Overland Bond on 9/20/We made a verbal agreement that I will pay Overland Bond $monthlyI asked for the for the agreement in writing and he said that was not possible because that would add something something to the original contract and their lawyers would not allow that but that the conversation was being recordedHowever, he said the interest would not be removed but the balance on the loan will not increase anymoreThank you for your service Sincerely, *** ***
I don't understand what happened since the complaint is against two companiesI can only respond as to Overland BondPlease call *** ***, Manager, directly at *** extension *** so I can further assist
I received a random letter not even from a post office delivery man stating that there is a complaint with a false advertisement. A Sharon N [redacted] stated "the company will give them $100.00 on the spot once process was completed" but we were not even open that day this must be a mistake none of our...
advertising or business cards. We never received a call this is a false accusation. Please contact me as soon as possible to clear this up because with more then 20 years working here I have never had such complaint.
Please have [redacted] call me directly to resolve the issue she is experiencing. My direct line is [redacted]. Thank you.
I have not received a call from the consumer. If she was given three different amounts, there could be a good reason for it. Balance before accident? Balance after insurance check applied? Payoff balance? I dont know how to respond to the consumer unless she calls me directly so I can address her concerns. I can be reached directly at [redacted], Manager
Complaint: [redacted]
I am rejecting this response because:I have been given three different amounts owed when I have a contract showing that I only owed $6,500.
Sincerely,
[redacted]
Tonye [redacted] will need to file a dispute online, phone or mail with the credit bureau(s) that are reporting the erroneous information she claims. She called on 2/9/2018 to assert a dispute about her credit report and the account manager told her the same thing. Overland Bond shows the...
account is closed, paid in full with zero balance owing. We we are reporting the same to the bureau as well. Since this issue cannot be fixed on our end because we are reporting properly, we suggest she contact the Trans Union & Equifax for assistance. They will then contact Overland Bond through a dispute portal called e-Oscar. Our credit department will respond to the dispute in a timely manner and acknowledge any errors it finds. I hope this addresses the customers concern.