First Class Body Shop

Initial Business Response / [redacted] (1000, 8, 2015/07/16) */ Contact Name and Title: First Class Body Shop Inc Contact Phone: (XXX)XXX-XXXX Contact Email: [redacted] @yahoo.com Yes, we will pay Ms [redacted] her $We will need approximately a month to return her this money Initial Consumer Rebuttal / [redacted] (2000, 11, 2015/07/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept, because my original request was for $to have my car fixedI willingly accept the days waiting period for the $700.00, I should hear from First Class Body Shop on or before August 16th

I am rejecting this response because: Thank you for taking the time to speak to me yesterdayI am writing this email to explain the situation with First Class Body Shop IncI spoke to Jesse (cell phone number: [redacted] ) and I advised him I needed my pitruck fixedI showed him the check from [redacted] Ins in the amount of $3,payable to: [redacted] I asked him if he needed me to take the check back to [redacted] to change the company name to First Class Body Shop and he said no it is not necessary he will just stamp itHe then advised me to call him in daysI waited the days and I called himHe then stated the check was not clear yetHe stated he sent the check back to [redacted] to clear the check and that was not true [redacted] stated the check was cashedSince then I have had such a bad experience with this company that took my money for repairs for work on a vehicle that they never even startedHe never even saw my vehicleI am so upset with this situation and all I want is my money back pleaseI do not want this company to do this to someone elseI have kept constant communication with that company talking to [redacted] since then and she told me a few times that she will give me my money back and till this day I have not received my moneyI have been going back and forth with this company for a little bit over a year now [redacted] has always been there she did not start working in 10/31/because I have spoken to her several times since this all started sometime in December I spoke to [redacted] from [redacted] yesterday (Claim [redacted] ) her number is: [redacted] and she stated she is please to hear that I am still fighting this because this company should not be in businessShe will send me a copy of the check that was cashed front & back) and as soon as I receive this copy I will email you as wellI also submitted a complaint to the Bureau of Automotive Repair which was my second stepAs for my third step I will be taking this company to small claims to have justice because this was not fair to meI thank you for your time [redacted] and I look forward in speaking to you againPlease call me if you have any questions at [redacted] Respectfully, [redacted] ***

Hello, This is *** and I am writing in response to the response from *** with a dated letter of December 7, 2016. First and foremost I would like to clarify that I did not begin working at First Class Auto until not one day beforeI moved here from Washington State in October of this year because of a divorce, so it is impossible for *** to state that he has spoken to me in the past regarding this claimMy actual date of entry into CA state is Oct 3, I am not sure who was working here before me and that is not my concernI have my Driver's license still from WA state and have proof that I have been in CA for less than daysI am not sure who *** has spoken to aside from ***, because *** has stated that, but I do want to make one thing VERY CLEAR I am NOT the person *** has spoken to since I have been working here the first letter I received and responded to was my first hearing about this situation and I have tried my best on my end to look into the matter Like I mentioned before because I don't know about the claim, I am willing to look into the caseIn my previous response I asked for information regarding the Vehicle such as the Year, Make and ModelThe way that this business has their files is sort of old fashioned with files and cabinets so I have been trying to find out what is going on without much luck without the informationI understand the Insurance was involved but that does not help me find the file I need to look into paperwork to be able to see what I can do. As for future reference to this claim, I want to get another thing very clear, I am only working here until January 6th because I will begin classes once againI was only working here temporarily until my classes began again, because of my moving from WA state I had to take a LOA therefore my time of work here at this business is from October 31, to January 6, As long as I am here I am more than willing to help look into this matter and help in any way I can, but I would appreciate it if *** would stop making allegations as to speaking with me as that is not possible; and I have not spoken to him at all. If I can have the information stated above I can continue to look into this case and find a file and look at the paperwork for the stated vehicle but without that information there is truly nothing I can do to help him as I don't have any paperwork to find on himI am more than happy to help however need more informationIf you have any further questions feel free to contact me. Thank you for your time Thank you, First Class Auto Body Inland Empire Office: *** Fax: *** Facebook: ***

I am rejecting this response because: Thank you *** *** for your assistance in this matter.First and foremost I would like to say that *** is not providing any help hereI am not here to argue back and forth with her regarding her START DATE , however I am here to fight for my money owed to meLet me also clarify that First Class Body Shop, Inconly took my check for repairs on my truck but they never provided a quote or estimate and *** didn't even see my truck periodThe person who gladly took my check without providing services is named *** needs to be empathetic to my situation and they need to provide me with my money backThe only document I have to provide is the cashed check that they stoleNo other document was provided no receipt no nothing, just plain and simple took my check from *** and cashed it and never fixed my truckYou are more then welcome to call *** and speak to *** at ***Claim number *** provided was: *** Attached is a copy of the checkAll I want is MY MONEY BACKThis has been more than a year now and this is my last step before I take them to small claims in front of a judge.I can accept a money order or Cashier's Check in the amount of $3,This amount is the exact same amount of the check *** took from meIf you have any questions you may reach me at *** and I will gladly answerOr you can also call my daughter *** *** if I am unavailable. Respectfully,*** ***

I am rejecting this response because:
Thank you for taking the time to speak to me yesterday. I am writing this email to explain the situation with First Class Body Shop Inc. I spoke to Jesse (cell phone number: [redacted]) and I advised him I needed my pick-up truck fixed. I showed him the check from [redacted] Ins in the amount of $3,131.16 payable to: [redacted]. I asked him if he needed me to take the check back to [redacted] to change the company name to First Class Body Shop and he said no it is not necessary he will just stamp it. He then advised me to call him in 4 days. I waited the 4 days and I called him. He then stated the check was not clear yet. He stated he sent the check back to [redacted] to clear the check and that was not true. [redacted] stated the check was cashed. Since then I have had such a bad experience with this company that took my money for repairs for work on a vehicle that they never even started. He never even saw my vehicle. I am so upset with this situation and all I want is my money back please. I do not want this company to do this to someone else. I have kept constant communication with that company talking to [redacted] since then and she told me a few times that she will give me my money back and till this day I have not received my money. I have been going back and forth with this company for a little bit over a year now. [redacted] has always been there she did not start working in 10/31/2016 because I have spoken to her several times since this all started sometime in December 2015. I spoke to [redacted] from [redacted] yesterday (Claim [redacted]) her number is: [redacted] and she stated she is please to hear that I am still fighting this because this company should not be in business. She will send me a copy of the check that was cashed front & back) and as soon as I receive this copy I will email you as well. I also submitted a complaint to the Bureau of Automotive Repair which was my second step. As for my third step I will be taking this company to small claims to have justice because this was not fair to me. I thank you for your time [redacted] and I look forward in speaking to you again. Please call me if you have any questions at [redacted].    Respectfully, [redacted]

I [redacted] am writing in response to he Revdex.com Customer Complaint regarding a supposed check being cashed fraudulently and un repaired vehicle. I am a new hire and did not begin work until 10131/2016 so I am not sure who the customer spoke with or dealt with but I can assure you that the customer did not...

deal with me personally. However, I am willing to look into this situation further if I can have the Vehicle information, I can speak with those who were working at the time and explain the situation to see what we can do. We need the Make, Year, Color and Model of the vehicle as well as when it was entered and when it left our shop. We need more information regarding the vehicle to be able to assist or further provide a response. Thank you for your attention.

Initial Business Response /* (1000, 8, 2015/07/16) */
Contact Name and Title: First Class Body Shop Inc
Contact Phone: (XXX)XXX-XXXX
Contact Email: [redacted]@yahoo.com
Yes, we will pay Ms. [redacted] her $700.00. We will need approximately a month to return her this money.
Initial Consumer...

Rebuttal /* (2000, 11, 2015/07/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept, because my original request was for $700.00 to have my car fixed. I willingly accept the 30 days waiting period for the $700.00, I should hear from First Class Body Shop on or before August 16th 2015.