To whom it may concern, This is in response to [redacted] complaintWe have contacted [redacted] and were able to answer all his questions and resolve the concerns he had regarding his account with First Class Tax ReliefWe agreed to performed additional services at no charge and he agreed that no refund of any fees would be requested from usWe have asked [redacted] to contact the Revdex.com as well to inform him of this resolution Please feel free to contact me should you have any questions Best regards, [redacted] Vice President [redacted] ***
To whom it may concern, Please note that the client has been contactedWe reviewed the work done on the case, the clients concerns and desired settlementClient explained their concerns once again and why they believe a refund should be issuedAfter careful review it has been determined that the client is not eligible for a refund based on the work already completed and her decision to pursue a [redacted] after Jamal had recommended a payment plan would be the better solution since client did not meet [redacted] criteriaWe then offered to have FCTR construct an [redacted] payment plan for them and but they declined as they already had one set up We have noted this complaint as resolved on our endPlease let us know what else is needed to update it on your end as well Best regards, FCRT Team
To whom it may concern, Please know that as of today ( [redacted] day from the day the complaint was submitted) [redacted] has not returned the signed agreement regarding the complaint and his refundWe have made multiple attempts to follow upHowever we have not received any responsesUnfortunately, we are unable to issue the refund until such form is signed and returned to usWe will continue to follow up with [redacted] and update you as well on any changes
To whom it may concern, We have attempted to contact this client via telephone in several occasions with no success or any response back from the themWe will continue to try yo reach out to them as our intention is to resolve this complaint as quickly as possiblePlease allow us more time to contact this client before adding this complaint to our logIf you are able to communicate with this client please kindly ask her to call Mr [redacted] back at [redacted] as he is the person in charge of resolving this complaint Best regards, [redacted] Office Manager First Class Tax Relief Ph: [redacted] *** Fax: [redacted] [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and will reach out to them this evening
To whom it may concern, Please see release form signed by [redacted] attachedPlease update complaint as resolved Best regards, FCTR Team
To whom it may concern, This is in response to [redacted] complaintWe have contacted [redacted] and were able to answer all his questions and resolve the concerns he had regarding his account with First Class Tax ReliefWe agreed to performed additional services at no charge and he agreed that no refund of any fees would be requested from usWe have asked [redacted] to contact the Revdex.com as well to inform him of this resolution Please feel free to contact me should you have any questions Best regards, [redacted] Vice President [redacted] ***
To whom it may concern, Please note that the client has been contactedWe reviewed the work done on the case, the clients concerns and desired settlementClient explained their concerns once again and why they believe a refund should be issuedAfter careful review it has been determined that the client is not eligible for a refund based on the work already completed and her decision to pursue a [redacted] after Jamal had recommended a payment plan would be the better solution since client did not meet [redacted] criteriaWe then offered to have FCTR construct an [redacted] payment plan for them and but they declined as they already had one set up We have noted this complaint as resolved on our endPlease let us know what else is needed to update it on your end as well Best regards, FCRT Team
To whom it may concern, Please know that as of today ( [redacted] day from the day the complaint was submitted) [redacted] has not returned the signed agreement regarding the complaint and his refundWe have made multiple attempts to follow upHowever we have not received any responsesUnfortunately, we are unable to issue the refund until such form is signed and returned to usWe will continue to follow up with [redacted] and update you as well on any changes
To whom it may concern, We have attempted to contact this client via telephone in several occasions with no success or any response back from the themWe will continue to try yo reach out to them as our intention is to resolve this complaint as quickly as possiblePlease allow us more time to contact this client before adding this complaint to our logIf you are able to communicate with this client please kindly ask her to call Mr [redacted] back at [redacted] as he is the person in charge of resolving this complaint Best regards, [redacted] Office Manager First Class Tax Relief Ph: [redacted] *** Fax: [redacted] [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and will reach out to them this evening