First Discount Mortgage

Consumer wrecked her car, insurance towed off Insurance Cosent their own adjuster out, they wrote the estimate and made the determination of how much damage she did to the vehicle Estimator quoted the $in damages and will pay all but for a couple of dings. She rented a
vehicle from business, brought it back with inch slice in tire, rim bentMud all in car and under the car, looked like was in the floods in WVA Consumer has a $deductible for insurance and I'm willing to write off the $500.Dewey

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The 2014 car I rented from Dewey's on 6/20/16 was never in flood waters in [redacted] I have documentation showing showing that the car was parked at [redacted] in [redacted] Va until 7:15 am on 6/24/16. I also have my time sheet showing I worked that night. I did not get back into [redacted] until approximately noon on 6/24/16. The car was never in flood water.Dewey's turned in an estimate of $3000.00 to my insurance. My insurance company then sent out an adjuster to look at my car. They decided to pay about one-half of the $3000 that Dewey's turned in. The insurance said Dewey's would accept that so I agreed. 
Regards,
[redacted]