First Federal

Please see attached docsWe can issues a new check and deduct the $dollar reissue fee from the remitted amount if that would make it easier for youDoes this help? Regards,

RCC Services, LLC has done all it can to satisfy this clientIt is unfortunate that they feel we shouldn't receive our commission RCC Service will not wave the 29% rateWe have provided a copy of the check we remitted and if the client needs another payment issued, we will be more that happy to reissue the payment for a 3rd time after we receive the $reissue feeIt appears Vortex Sprayliners will never be satisfied and RCC Services now considers this matter closed Regards, Management

Our company hired Kevin W [redacted] of RCC Services LLC on 12-18-to collect on a past due accountOn Jan 26, Kevin received payment in full from our clientThe check was made payable to our company but Kevin insisted he needed the check in order to stop legal proceeding against our clientKevin deposited the check made payable to our company into his business account and has refused to turn over a dime of that moneyWhen we complained publicly about not getting our money Kevin emailed us on Feb 21, stating that "he was getting the check back from his attorney and was sending it back to us and that he was going to sue us for slander"At the time Kevin didn't know that we had received a copy of the processed check from our client showing Kevin had deposited the check into his business account on 1-26-and there was no way he could return our checkKevin has claimed repeatedly that he would send us our money but as of today we still have not received a dime of what is owed our company.We want Kevin W [redacted] of RCC Services to return the entire amount of the check ( $3,) as he stated he would in his Feb 21, email to our company

Payment was mailed certified mail on July 14 2015 and received at the clients location on July 16 2015 per delivery confirmation. We are in the process of contacting our bank for payment verification/check cashed.

Dear *** ***,
*** is trying to collect on the monies that were collected by the collection agency on our behalf
Thank you,
Don S*** ***, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.As of April 13, we have not received any payment from Kevin W*** of RCC ServicesWe offered Kevin our *** ** or *** account number so we could track any payment he "claimed" he was going to sendKevin refused and stated he would only send payment via regular mailWe have an email confirming this statement from KevinWe also have not had any conversation with him regarding charging our company to send a replacement checkKevin promised that he would return our original check and that was weeks after he had already deposited the check into his business account We have emails confirming this as wellKevin W*** has not been honest since the day he gained possession of the check our clients sent to pay their account in fullWe have no reason to believe that he has made any attempt to pay our company the money he owes us.
Regards,
*** ***

I received my order today from Gear TrekkerThanks for the help

Please see attached docs. We can issues a new check and deduct the $75.00 dollar reissue fee from the remitted amount if that would make it easier for you. Does this help? Regards,

RCC Services process all payments on collection accounts. We hold payments in our trust account for 30days and remit payment after the 30day time line. No exception are made with our hold time. Payment was issued on 3-1-2018

Our company hired Kevin W[redacted] of RCC Services LLC on 12-18-17 to collect on...

a past due account. On Jan 26, 2018 Kevin received payment in full from our client. The check was made payable to our company but Kevin insisted he needed the check in order to stop legal proceeding against our client. Kevin deposited the check made payable to our company into his business account and has refused to turn over a dime of that money. When we complained publicly about not getting our money Kevin emailed us on Feb 21, 2018 stating that "he was getting the check back from his attorney and was sending it back to us and that he was going to sue us for slander". At the time Kevin didn't know that we had received a copy of the processed check from our client showing Kevin had deposited the check into his business account on 1-26-18 and there was no way he could return our check. Kevin has claimed repeatedly that he would send us our money but as of today we still have not received a dime of what is owed our company.We want Kevin W[redacted] of RCC Services to return the entire amount of the check ( $3,405.92 ) as he stated he would in his Feb 21, 2018 email to our company.

Payment was mailed certified mail on July 14 2015 and received at the clients location on July 16 2015 per delivery confirmation.  We are in the process of contacting our bank for payment verification/check cashed.

RCC Services, LLC has done all it can to satisfy this client. It is unfortunate that they feel we shouldn't receive our commission.  RCC Service will not wave the 29% rate. We have provided a copy of the check we remitted and if the client needs another payment issued, we will be more that happy to reissue the payment for a 3rd time after we receive the $75.00 reissue fee. It appears Vortex Sprayliners  will never be satisfied and RCC Services now considers this matter closed.  Regards, Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Sending a picture of check is not the same as receiving one.  He said it was sent certified mail but can't give a tracking number. Refuses to use our FedEx or [redacted] account that was provided to him and continues to lie about to us with every excuse in the book.  
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]Revdex.com spoke with consumer and consumer indicated that payment has not been received. Consumer also indicated that they would like proof of payment issued including copy of check and [redacted] certification information. Also, consumer request the Google Review comment about $75 reissue payment fee be addressed as this information was never previously advertised to them.