First Grad Aid

This company preys upon people with outstanding student loan debtThey give the allusion of being part of the Department of EducationWhile they do offer services to help you with your outstanding loan amount, they are not up front about charging a feeThe "fee" was presented as a payment you would need to make to your student loans while a deferment or forbearance was being processed thru themAfter seeing them for what they are, I attempted to follow the cancelation procedure outlined in their contract by emailing the cancelation notice and sending it, certified mail, to the address providedI even checked the address validity onlineHowever, they are in the practice of denying certified mail, so you can never have proof of delivery on the cancelation noticeI was told by the post office that the certified mail was return, specifically, because they would not claim itThey set you up to fail if you want to cancel within the days and receive a full refundThey need to be up

These companies are advertising as if they are attorneys representing clients in class action suits against universities for student loan fraudIn fact, the fraud is being perpetrated by this companyEverything they 'sell' is a lieAnd when you ask to be removed from their call lists they lie and say they have removed you, but they have not