First Heritage Financial, LLC

June 28, 2016Dear [redacted] ***,The appraisal fee is the amount of $was refunded to the above referencedFor your reference, attached please find a copy of the check in the amount of $400.00.Please let me know if you have any questions or need any additional information.Thank YouFossie R.Vice President of Systems/Compliance

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

May 27, 2016Dear *** ***,We are in receipt of your letter dated May 19, regarding the above referencedThe Member has requested a refund in the amount of $400.0; which represents the appraisal fee.Attached please find copy Appraisal Fee(s) Notification form, signed by *** ***;
acknowledging the appraisal fee is non-refundable(Exhibit #1) Enclosed you will find a copy of check written to First Heritage Financial LLC in the amount of $(Exhibit #2) and a copy of the appraisal invoice for services rendered in the amount of $(Exhibit #3).Also, attached "Exhibit #is a copy of the email dated April 11, written by First Heritage Financial LLC, Janice Rudzinski to *** *** commenting " After consulting with appraiser, they did not expect the property to come in for more than $35,to $40,due to the comparables in the areaAlso, the board ups on the block have a negative effect on the value of a home as wellWe wanted to inform you of the information we have received so we did not spend the appraisal funds knowing that the deal was no longer going to work as it is currently structuredWe do not recommend that you go forward at this time.On April 11, at 12:18pm, *** *** did respond to the email and stated "Thank you for your counselWe would like to move forward with the appraisal at this timeWe are willing to discuss restructuring the loan based on where the appraisal come in at.The appraisal Fee(s) Notification form states if there is any overage associated with the cost of the appraisal fee the overage would be returned at closing or upon the loan cancellingAny shortage with the cost associated with the appraisal fee would be collected from the Member at the time of closing or Member will promptly reimburse the Lender upon cancellation, withdrawal, or decline of loan.At this time, the fees collected was $and the cost of the appraisal report was $First Heritage Financial LLC has reviewed the fees collected/expense and has determined the fees have reconciled and no refund is duePease let me know if you have any questions or if any additional documentation is required.Thank YouFossie RVice President of Systems/Compliance

June 28, 2016Dear [redacted],The appraisal fee is the amount of $400.00 was refunded to the above referenced. For your reference, attached please find a copy of the check in the amount of $400.00.Please let me know if you have any questions or need any additional information.Thank YouFossie R.Vice President of Systems/Compliance