First National Bank - Evanston

*** ***
Revdex.com
S County Rd 5, Ste
FtCollins, CO 80528
Dec9, 2015
Re: *** Dear Mr***,
In Response to complaint
4***, the customer contacted us to reverse overdraft fees on 8/20/As a one time courtesy the Branch President approved his request and reversed the overdraft fees in the amount of $The customer did not request his accounts be closed at that time nor did he request them to be closed at a later date and continued to use this account to deposit funds and use those deposited funds up until 10/20/when an additional overdraft occurredThis additional overdraft left a negative balance in the account comprised of the paid item and bank feesThe Bank does not close accounts with a negative balance and needs to recover the amount of the item paid on 10/20/and the associated fees The Bank also requires customers to complete and sign a closed account request form when closing an account which was not received by the Bank. The customers Savings account closed automatically after all funds were withdrawn (9/18) from the account and it remained at a zero balance for days. Sincerely, Mark *** 1st Bank

[redacted] Revdex.com 8020 S County Rd 5, Ste 100 Ft. Collins, CO 80528 Dec. 9, 2015 Re: [redacted] Dear Mr. [redacted], In Response to complaint 4[redacted], the customer contacted us to reverse overdraft fees on 8/20/15. As a one time courtesy the Branch...

President approved his request and reversed the overdraft fees in the amount of $145.00. The customer did not request his accounts be closed at that time nor did he request them to be closed at a later date and continued to use this account to deposit funds and use those deposited funds up until 10/20/2015 when an additional overdraft occurred. This additional overdraft left a negative balance in the account comprised of the paid item and bank fees. The Bank does not close accounts with a negative balance and needs to recover the amount of the item paid on 10/20/2015 and the associated fees The Bank also requires customers to complete and sign a closed account request form when closing an account which was not received by the Bank. The customers Savings account closed automatically after all funds were withdrawn (9/18) from the account and it remained at a zero balance for 35 days. Sincerely, Mark [redacted] 1st Bank