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First Republic Bank

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First Republic Bank Reviews (3)

Consumer Response / [redacted] (3000, 17, 2014/11/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) The definition of same household members by IRS is "members live in the same address for entire tax year" which is determined by physical address, not mailing addressThe question was posted to the First Republic Bank New Account Representative [redacted] who opened those accounts for usShe confirmed that my daughter and my son who own their houses and live in [redacted] and [redacted] respectively can use my address as mailing address for better mail safety and not to be considered as same householdThe response from the business is not acceptable Business Response / [redacted] (4000, 19, 2014/11/25) */ The Bank responded directly as requested by the customer and now considers the complaint to have been resolved

Initial Business Response /* (1000, 5, 2015/05/06) */
May 6,
Revdex.com Complaint - Case XXXXXXXX
First Republic Bank appreciates the opportunity to respond to this customer complaintFirst Republic's banking office in *** *** offered a bonus to new customers who opened a
particular checking account, with the bonus to be credited ninety days after the opening dateThe offer flyer included the language, "One bonus per household." A copy of the offer flyer is attachedThe customer and her husband visited the *** office separately on the same day and each opened an individual checking accountThey gave the same residence addressThe husband's account was credited with the bonus ninety days laterThe wife customer then asked for a bonus to be credited to her accountThe banker reminded her that the bonus offer was one per household and the husband had already received itThe customer continued to ask for the bonusAs a courtesy the banker credited the wife's account with $on April 28, We consider that the customer's complaint has been addressed and that this matter is now closed

Consumer Response /* (3000, 17, 2014/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The definition of same household members by IRS is "members live in the same address for entire tax year" which is determined by physical address, not mailing...

address. The question was posted to the First Republic Bank New Account Representative [redacted] who opened those accounts for us. She confirmed that my daughter and my son who own their houses and live in [redacted] and [redacted] respectively can use my address as mailing address for better mail safety and not to be considered as same household. The response from the business is not acceptable.
Business Response /* (4000, 19, 2014/11/25) */
The Bank responded directly as requested by the customer and now considers the complaint to have been resolved.

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Address: 1608 Walnut Street Suite 1000, Philadelphia, Pennsylvania, United States, 19103

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