In September of 2016, I received a request from the [redacted] on a former tax return [redacted] prepared the return so I contacted them for helpAfter almost a month of at least phone calls and several emails with [redacted] , I was told they would prepare an amended response and would notify me when it was completeThe day before my response was due, I called to follow up [redacted] told me to send a letter to the [redacted] and attach supporting documentationThis conversation lasted minutes and was the afternoon before my response to the [redacted] was dueI sent the letter and dealt with the [redacted] myselfIn October, I received a bill from [redacted] for $I called to inquire what the charge was for, since they did not prepare an amended return, nor did they send the letter to the [redacted] on my behalf [redacted] told me someone would get back to meI never heard from anyoneIn November, I received a second invoice for $I again spoke with [redacted] to question the invoice and was told someone would ge
In September of 2016, I received a request from the [redacted] on a former tax return [redacted] prepared the return so I contacted them for helpAfter almost a month of at least phone calls and several emails with [redacted] , I was told they would prepare an amended response and would notify me when it was completeThe day before my response was due, I called to follow up [redacted] told me to send a letter to the [redacted] and attach supporting documentationThis conversation lasted minutes and was the afternoon before my response to the [redacted] was dueI sent the letter and dealt with the [redacted] myselfIn October, I received a bill from [redacted] for $I called to inquire what the charge was for, since they did not prepare an amended return, nor did they send the letter to the [redacted] on my behalf [redacted] told me someone would get back to meI never heard from anyoneIn November, I received a second invoice for $I again spoke with [redacted] to question the invoice and was told someone would ge