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Fit for Life Network

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Fit for Life Network Reviews (1)

Initial Business Response / [redacted] (1000, 5, 2015/04/21) */ Thank you for sending the customer's complaintWe do return all calls within hours, but possibly she did not receive our callWe have verified the order was cancelled timely - however, she did not send a copy of the cleared check (proof of payment) - as described in the cancellation request and due within weeks - therefore the order has been processed and clearedIf she would like a copy of the cleared order, we would be pleased to send it to her Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) Their cancellation notice states my check would be returned to me WITHIN TEN BUSINESS DAYSHowever, my check was deposited insteadI provided a signed copy (front and back) of the receipt showing payment given to me by the salesmanI do not receive checks back from my bank to provide a copy of the checkI still expect a complete refund Final Business Response / [redacted] (4000, 13, 2015/04/30) */ Thank you for sending the customer's responseWe are bound by the contract and the verbiage is very clearWe do return all calls within hours if we are provided a clear and concise phone number and if it is understood by CSWe regret the customer did not understand or follow the verbiage in the contract, or has issues with the contractWe would be pleased to send her also a subscription to any magazine on our active list Final Consumer Response / [redacted] (4200, 15, 2015/05/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not want a subscription as I previously attempted to cancel my transaction IN WRITING within the days required I will not be doing business with this company again and I will share my negative experience with everyone I know and suggest they avoid this deceptive company as well

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