Unsatisfactory completion of project, door measured incorrectlyI have a an appraiser coming out to appraisal with an incomplete kitchen
Placed order for refurbished Kitchen cabinets in November waiting for install Mar and Mar 10, On Friday March notified that door is measured and have to replace at laterUnacceptable, delivery is incomplete when asked for resolution I called Customer service I was hang up once, after talking to SilvaThen talked with *** from Customer who at on time chuckled and laughed, I told him I didn't appreciate it and this wasn't funnyThat it is in contract that they can mistakesI am relying on the professional to do the right thingDelivery and completion was expected today.I informed him that I would be holding the final payment and expect compensation for my time and no payment for their mistake
Had kitchen and bathrooms measured for cabinet refacingI specifically asked design consultant if hall linen closet was included in and she said yes
On February 23, my wife and I went to WE kitchens to meet with Kathy *** designer to discuss the pricing to reface our kitchen and bathroom cabinetsThere is a cabinet that is clearly visible from the kitchen (about feet away) and before agreeing to the estimates for refacing kitchen and bathrooms I asked her if the hall linen cabinet was includedShe went and got the pictures that were in our estimate and said yes, here it is right hereIt is includedOn May 4, the installers were almost done refacing I asked where the cabinet was for the linen cabinet and the installer said he would check on itHe came back the next day and said I have bad news for you the cabinet was not orderedHe said there was no measurements in the book I called and talk to Kathy *** and she said she would check on it and get back to
Unsatisfactory completion of project, door measured incorrectlyI have a an appraiser coming out to appraisal with an incomplete kitchen
Placed order for refurbished Kitchen cabinets in November waiting for install Mar and Mar 10, On Friday March notified that door is measured and have to replace at laterUnacceptable, delivery is incomplete when asked for resolution I called Customer service I was hang up once, after talking to SilvaThen talked with *** from Customer who at on time chuckled and laughed, I told him I didn't appreciate it and this wasn't funnyThat it is in contract that they can mistakesI am relying on the professional to do the right thingDelivery and completion was expected today.I informed him that I would be holding the final payment and expect compensation for my time and no payment for their mistake
Had kitchen and bathrooms measured for cabinet refacingI specifically asked design consultant if hall linen closet was included in and she said yes
On February 23, my wife and I went to WE kitchens to meet with Kathy *** designer to discuss the pricing to reface our kitchen and bathroom cabinetsThere is a cabinet that is clearly visible from the kitchen (about feet away) and before agreeing to the estimates for refacing kitchen and bathrooms I asked her if the hall linen cabinet was includedShe went and got the pictures that were in our estimate and said yes, here it is right hereIt is includedOn May 4, the installers were almost done refacing I asked where the cabinet was for the linen cabinet and the installer said he would check on itHe came back the next day and said I have bad news for you the cabinet was not orderedHe said there was no measurements in the book I called and talk to Kathy *** and she said she would check on it and get back to