Sign in

Fitness Techs

Sharing is caring! Have something to share about Fitness Techs? Use RevDex to write a review
Reviews Fitness Techs

Fitness Techs Reviews (2)

I had to contact Fitness Techs for a claim on a vision treadmill that was less than 3 months old. The tech they sent out (same tech on his second time out because they couldn't figure out the problem the first time) complicated the problem even worse. He couldn't figure out what the issue was and took it upon himself to take apart the frame of the treadmill. He busted off a hydraulic lift to raise the unit. When he tried to reinstall the hydraulic lift, he didn't have the bolt centered which stripped the threads on the bolt and on the frame itself. He told me before he left that he was sorry and that if I complained about his ignorance, I would possibly get a new treadmill. The treadmill was also all knicked up from the tech pounding on it with a hammer and using insufficient tools for the job.

The real kicker came when I called [redacted] at Fitness Techs the next morning to complain about the service I received. I told him what his tech did and what the tech said before he left. [redacted] didn't believe me, nor did he really care that my treadmill now is not in any sort of working order. One of his solutions was to get his tech on the phone with me so we could argue out details because apparently [redacted] didn't want to deal with it.

This company is probably one of the most unprofessional organizations I have ever dealt with. Quite frankly, it makes me nervous to think that if my new treadmill has issues, this is the company that I am relying on to fix it.

This company has no customer service skills at all. I recently had a cable replaced on my gym. The overhead pull down unit does not flow freely and can not be used after their tech replaced the cable. When I contacted Fitness Techs, LLC the owner told me he would send the tech back to my home. I took my lunch to go home and explain the sitation. The tech said nothing was wrong even though the unit still did not flow freely when used. We called Fitness Techs and the owner said well, "If the tech says everything is ok then it must be". I asked if he would come out and look. He said he did not have time. The portion of my weight station is now unusable since they replaced the cable. I would never use this company again. I will try to get the weight station fixed by another company.

Check fields!

Write a review of Fitness Techs, LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Fitness Techs Rating

Overall satisfaction rating

Description: Sporting Goods - Repair, Exercise Equipment & Machines - Sales

Address: 1098 Ravinia View Ln, Oconomowoc, Wisconsin, United States, 53066-8312

Phone:

Show more...

Web:

This website was reported to be associated with Fitness Techs, LLC.



Add contact information for Fitness Techs

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated