Hired Step By Step to repair and replace 7,000+ sq ft roof House had a leak around fireplace, we did the contract with *** *** He was to replace all rotten wood in the attic and replace tiles on roof* sent his brother and a crew to do the work, none of them could speak a word of english This was soon after the flood, the house had flooded badly My husband and I were staying with relatives and my husband had a stroke that March so I sent my son to make sure all was ok with the roofing job It was not, they were leaving rotten wood that my son could easily see, ***'s brother could not understand what my son was telling him so he called *** and told him there was still rooten wood *** was to explain to his brother in Spanish My son could not see the rafters that were left that were rottenSo two rotten rafters were left in my roof causing two big dips in the roof I called *** to have it repaired and he told me that he would not fix it, that I was wanting something for nothing Very rude to me since I had already paid him $20+ thousandStill have dips in roof He lead me to believe that he would fix my roof when he caught up with his business I contacted him in May and that's when he told me, more or less, to suck a lemon DON'T HIRE THIS COMPANY!
Hired Step By Step to repair and replace 7,000+ sq ft roof House had a leak around fireplace, we did the contract with *** *** He was to replace all rotten wood in the attic and replace tiles on roof
* sent his brother and a crew to do the work, none of them could speak a word of english This was soon after the flood, the house had flooded badly My husband and I were staying with relatives and my husband had a stroke that March so I sent my son to make sure all was ok with the roofing job It was not, they were leaving rotten wood that my son could easily see, ***'s brother could not understand what my son was telling him so he called *** and told him there was still rooten wood *** was to explain to his brother in Spanish My son could not see the rafters that were left that were rottenSo two rotten rafters were left in my roof causing two big dips in the roof I called *** to have it repaired and he told me that he would not fix it, that I was wanting something for nothing Very rude to me since I had already paid him $20+ thousandStill have dips in roof He lead me to believe that he would fix my roof when he caught up with his business I contacted him in May and that's when he told me, more or less, to suck a lemon DON'T HIRE THIS COMPANY!