We did reach out to Ms [redacted] directly We sent Ms [redacted] a check to cover Landvoice expense as she misunderstood how the list process worked She then only sent leads for deadline on occasions The agreement was that she would commit to sending us numbers and feedback for at least a month period That did not happen We are awaiting lists to get her back in the call schedule
We have sent the [redacted] 's opportunities Out of the - of them have been listed and sold with other agents in their market and another are currently listed - all activity which happened after they received the lead Our program is a partnership We can refer the seller to the agent to follow up with but it is still up to the agent to get the listing and get it sold A typical agent can convert one in every - opportunities when working with FSBO and EXP The [redacted] 's then stopped supplying lists to call limiting what we were working for them This was against our recommendation There is no refund available but we would be happy to resume our effort for them
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
We have reviewed the complaint submitted by one of our partnersWe would like to respond to this complaint and all others made regarding our organizationWe partner with real estate professionals whereas we set up listing appointments with home-owners that are actively trying to sell their home and our partners agree to secure listing agreements by making presentations to and being hired by those home-ownersThe complaints that you are receiving are only are one side of the storyWe have set over 20,appointments for our partners and they have made millions of dollars listing and selling homes for a home seller that we connect them withThe bottom line is that the partners that do their part and take listings are happyIf they don't take listings, they blame us, not themselves, for not doing their job which is getting the home seller to hire themIf they say the appointments aren't any good, they don’t tell you that 70% of the home sellers actually listed with other agents which is a breach of our agreement on their endThose that file a complaint have not take ANY listings and in most cases don’t even attend the appointment that we set with the home ownerIf they say they didn't get enough leads - they didn't say that they didn't send us their call list by the schedule deadline(This call list ensures that we call only sellers in areas and price ranges that our partners want appointments.) If they won't give us feedback or send us referral agreements on listings that they take – they are not upholding their side of the partnershipThe bottom line is we are not in full control of the program’s successMore of that control lies with our agent partnerSincerely, Cheri WPresident, Fitzgerald Coaching, Inc
[redacted] spoke to our President yesterday and we are working with her to resolve this complaint She is in our current call schedule We re-visited the process and discussed results We are now on the same page and I am sure Ms [redacted] will have her return on investment in no time
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Yes they have sent me leads, but I signed up for listing appointments The appointments that they have set up for me were not realistic sellers ( [redacted] st, [redacted] st.,) , already had a real estate agent they were going to list with so I had zero chance ( [redacted] dr., [redacted] st., [redacted] cir., [redacted] st.) , would work with me only if I brought them a buyer ( [redacted] st., [redacted] ter) , changed their mind to not list ( [redacted] st., [redacted] ave.) sold their house for sale by owner ( [redacted] dr, [redacted] st.), didn't show up for the appointment and listed with another agent ( [redacted] cir.), listed with a discount broker ( [redacted] ave.).I've gone on appointments that they set up for me [redacted] cir ended up listing with an agent that had a kid that went to the same school as their kids They actually fired that agent and listed with another agent and that listing has expired too They started at $375k and have recently expired again at $329k Mr [redacted] had his head buried in his hands the whole appointment and was very disinterested, plus his wife didn't even join us He didn't like the price I suggested and went with the other agent that had a kid in the same school as they did That agent bought the listing[redacted] st- I met with them and the husband wasn't thrilled about paying a commission I told them the price their home needed to be listed at to sell By the time I got home I received a notification from [redacted] and they reduced their house to the price I told them and it sold a couple days later They used me for pricing[redacted] cir- They never showed up to our appointment and didn't answer any of my several calls They listed with another agent a couple days later [redacted] st- I met them on at 9am When I showed up she said that I needed to hurry through my presentation because they had a showing at 9:am That 9:am showing ended up buying the house For them to say since I have taken zero listings from them is my fault is 100% wrong I've followed up on every single lead they have sent me, and still following up on the ones that have a longer timeframe to sell Because 70% of sellers list their home with another agent isn't a breach of contract, it isn't in the contract I signed Yes some of the leads they sent me have listed and sold with another agent How is it my fault when I call the lead and they give me no chance for an appointment when they have already decided to list with another agent I send them leads every 1st and 15th and provide feedback on every lead which is apart of the contract I also have an email of them stating that I have provided everything on my end so that the contract is valid for me to get my full refund after months if I'm not satisfied I have been asking for a refund for over a month They tell me to email the owner because he deals with the refund I have sent the owner at least emails asking for a refund and haven't heard back from him once which I have records of Attached is a copy of the contract they had me sign Let me know if you need anything else from meRegards, [redacted] ***
[redacted] did sign up for our services in April of We then sent a welcome email explaining the bio information needed to start getting him set up He never responded to first request 4/ Another request was sent on 5/ To date we have not completed step one of the set up process and await the return of the requested information so we can start callingWe also have never been provided the lists to call which would be step in the set up Once the bio information and the lists to call are received we are happy to begin the prospecting
I requested a refund when I declined to modify contract agreement with bob Fitzgerald companyIt states in their contract that both parties must agree, I did not agree & did not want to alter what I originally agreed uponThey Also had not signed or sent me a copy of signed contract until after they cashed my check & I requested full refundI did not received any servicesAfter I filed a complaint to sue them for refund, nj court also took my check & never did anythingI figured it was a list cause & to try n go back n get some leads to at least cover the 5k I am obviously outSo I called bob Fitzgerald company back to set up lead servicePaid for service called land voice st their instruction to send them people to call to hopefully become my client sell their homeI have spent approx $100/mo on leads for them to call & have not received one lead appointment I see all other complaints dealing with same thing but I just wanted to at least try to make a positive out of this but, they of course fo not like me do how will they convince a lead that they should sell their home with me? They are still in breach of original contractI want out
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The generic response / pre-written letter does not apply to my complaint What it makes clear is the amount of complaints they must receive; to have that letter ready to be sent for every complaint received Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was called repeated by Fiztergerald Coaching where they told they were selling closed listings They advised that I would receive 2to listing appointments per month until such time as I had closed listings for the $5,I would be paying up front I asked very specifically what my responsibility in the lead generation would be I was told that I would send them a file They would make call on potential clients and set appointments for me I asked how do they know when to send appointments they advised they would make appointments and I would reschedule if time did not work I asked about Do not call registrants and they told me they would be eliminated from calling I aske what is the prospect had an unrealistic value of their market value of their home they advised they would replace those leads as it befeits both parties to have clients that are serious about selling their home I signed up for their service After signing up I was told I had to buy another service to load the potential leads for them to pull phone numbers This was first thing not communicated when they first sold their service I asked what if I am on vacation and was told just dont send the file that time Since starting the service I have only not sent the bi monthly file once when I was away in vacation in June During the time I had the service they only send me leads in months That is only one lead a month instead of the to they promised The reponse that was sent t the Revdex.com had none of the particulars of the contract I signed or what service they performed It was a can letter they must send everytime they have a client that discovers that they have been mislead I feel like this has been one big bait and switch When they were courting the business they said they file had to be there on the 15th or th but if you are late don't worry we can fix it and include you in the call They after you signup and you send file business day late they switch the story When they are courting your business they seemed like they had great customer service and you would call and they person would return call in an hour After being a client, it would take days to get a response to a call for a problem In summation this service proved t obe nothing that was promised I had lined up new team members thinking this would present a lot more leads; however only in months wwere sent Tahnksfully being a successful business person I lanted other seeds for business for my team I would like a full refund since they did not deliver anything they promised Best Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We are a company that converts internet leads at a rate well above the national averageInternet leads from companies like [redacted] where the lead is no more than an email inquiryThe Fitzgerald service was sold as leads who would be waiting for our response at an appointment time set by FitzgeraldWe were only able to make phone contact on a few of the so called pre-set follow ups they gave usIf Fitzgerald would like to clarify and itemize the statistic that they quoted I will respond to each alleged lead and circumstanceAfter a year of getting nowhere with the Fitzgerald leads we discontinued using the info service that they required us to purchase in order to supply them with numbers to call and set appointments for usThat was only adding on to our financial loss from the association with FitzgeraldWe continued to provide them with additional prospects that we research in houseNever got any response on any of thoseAnd then there was the issue of Cheri Wnot responding to calls and emailsReally? Amazing service from someone we spent $withI reject their responseJudging by the response I've received from other realtors throughout the country about their experience with these folks there seems ample evidence that they are running a scam Regards, [redacted]
We are happy to resume our calling effort No new leads have been sent since We would need updated numbers to be sent consistently on the 1st and the 15th of each month and in return we would continue to send opportunities until client has listed and sold referrals
[redacted] and [redacted] signed up with us in May They had to do a split payment to get involved as they did not have the funds initially, which we agreed to We got started with them after the deposit of the 2nd check on 5/ They did not want to provide phone numbers to call initially so we offered to do the research to call For Sale By Owners in their market We did explain this would not generate as many appointments but were happy to start this way They did sign up for the source after a few weeks They only stayed in the schedule by sending numbers weeks In that period of time we sent appointments As we progressed they didn't answer feedback requests so we could keep track of where they were with their order They complain about the quality of the appointments yet other agents in the market were listing and selling them after we sent them to [redacted] and [redacted] , which of course means they were viable listing opportunities They simply were not following up as they needed to in order to get these referrals listed and sold They had a great appointment with one For Sale by Owner that stated they would list in July They did list in July with another agent and sold on 8/ Another For Sale By Owner we never received feedback on was listed by another agent in the market months after the appointment was sent to [redacted] and [redacted] That same agent sold it a few months later Another Expired that was sent in June is still listed with another agent in the market Another FSBO that was sent in August is still listed with another agent in the market As you can see, there are plenty of opportunities here that could have worked for them We did our part and will continue to send them appointments should they want to get back in the schedule, with the understanding that they will be fully engaged by sending lists consistently and will provide feedback on each opportunity that we send
We have reviewed the complaint submitted by one of our partnersWe would like to respond to this complaint and all others made regarding our organizationWe partner with real estate professionals whereas we set up listing appointments with home-owners that are actively trying to sell their home and our partners agree to secure listing agreements by making presentations to and being hired by those home-ownersThe complaints that you are receiving are only are one side of the storyWe have set over 20,appointments for our partners and they have made millions of dollars listing and selling homes for a home seller that we connect them withThe bottom line is that the partners that do their part and take listings are happyIf they don't take listings, they blame us, not themselves, for not doing their job which is getting the home seller to hire themIf they say the appointments aren't any good, they don’t tell you that 70% of the home sellers actually listed with other agents which is a breach of our agreement on their endThose that file a complaint have not take ANY listings and in most cases don’t even attend the appointment that we set with the home ownerIf they say they didn't get enough leads - they didn't say that they didn't send us their call list by the schedule deadline(This call list ensures that we call only sellers in areas and price ranges that our partners want appointments.) If they won't give us feedback or send us referral agreements on listings that they take – they are not upholding their side of the partnershipThe bottom line is we are not in full control of the program’s successMore of that control lies with our agent partner.Sincerely, Cheri WPresident, Fitzgerald Coaching, Inc
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We have communicated to our partner why the results have been slower as there have been a lot of missed deadlines We have also provided list recommendations on how many he should be sending and alternate list types to increase the opportunities We will reach out to partner to ensure he is in our schedule so we can complete the order In order for this partnership to be successful we need viable numbers to call sent to us two times per month on the 1st and the 15th This alerts us that our partners are available for appointments for the next two weeks and give us fresh numbers to call We look forward to getting back on track with Mr***
We did reach out to Ms [redacted] directly We sent Ms [redacted] a check to cover Landvoice expense as she misunderstood how the list process worked She then only sent leads for deadline on occasions The agreement was that she would commit to sending us numbers and feedback for at least a month period That did not happen We are awaiting lists to get her back in the call schedule
We have sent the [redacted] 's opportunities Out of the - of them have been listed and sold with other agents in their market and another are currently listed - all activity which happened after they received the lead Our program is a partnership We can refer the seller to the agent to follow up with but it is still up to the agent to get the listing and get it sold A typical agent can convert one in every - opportunities when working with FSBO and EXP The [redacted] 's then stopped supplying lists to call limiting what we were working for them This was against our recommendation There is no refund available but we would be happy to resume our effort for them
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
We have reviewed the complaint submitted by one of our partnersWe would like to respond to this complaint and all others made regarding our organizationWe partner with real estate professionals whereas we set up listing appointments with home-owners that are actively trying to sell their home and our partners agree to secure listing agreements by making presentations to and being hired by those home-ownersThe complaints that you are receiving are only are one side of the storyWe have set over 20,appointments for our partners and they have made millions of dollars listing and selling homes for a home seller that we connect them withThe bottom line is that the partners that do their part and take listings are happyIf they don't take listings, they blame us, not themselves, for not doing their job which is getting the home seller to hire themIf they say the appointments aren't any good, they don’t tell you that 70% of the home sellers actually listed with other agents which is a breach of our agreement on their endThose that file a complaint have not take ANY listings and in most cases don’t even attend the appointment that we set with the home ownerIf they say they didn't get enough leads - they didn't say that they didn't send us their call list by the schedule deadline(This call list ensures that we call only sellers in areas and price ranges that our partners want appointments.) If they won't give us feedback or send us referral agreements on listings that they take – they are not upholding their side of the partnershipThe bottom line is we are not in full control of the program’s successMore of that control lies with our agent partnerSincerely, Cheri WPresident, Fitzgerald Coaching, Inc
We have contacted the consumer and have resolved their complaint
[redacted] spoke to our President yesterday and we are working with her to resolve this complaint She is in our current call schedule We re-visited the process and discussed results We are now on the same page and I am sure Ms [redacted] will have her return on investment in no time
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Yes they have sent me leads, but I signed up for listing appointments The appointments that they have set up for me were not realistic sellers ( [redacted] st, [redacted] st.,) , already had a real estate agent they were going to list with so I had zero chance ( [redacted] dr., [redacted] st., [redacted] cir., [redacted] st.) , would work with me only if I brought them a buyer ( [redacted] st., [redacted] ter) , changed their mind to not list ( [redacted] st., [redacted] ave.) sold their house for sale by owner ( [redacted] dr, [redacted] st.), didn't show up for the appointment and listed with another agent ( [redacted] cir.), listed with a discount broker ( [redacted] ave.).I've gone on appointments that they set up for me [redacted] cir ended up listing with an agent that had a kid that went to the same school as their kids They actually fired that agent and listed with another agent and that listing has expired too They started at $375k and have recently expired again at $329k Mr [redacted] had his head buried in his hands the whole appointment and was very disinterested, plus his wife didn't even join us He didn't like the price I suggested and went with the other agent that had a kid in the same school as they did That agent bought the listing[redacted] st- I met with them and the husband wasn't thrilled about paying a commission I told them the price their home needed to be listed at to sell By the time I got home I received a notification from [redacted] and they reduced their house to the price I told them and it sold a couple days later They used me for pricing[redacted] cir- They never showed up to our appointment and didn't answer any of my several calls They listed with another agent a couple days later [redacted] st- I met them on at 9am When I showed up she said that I needed to hurry through my presentation because they had a showing at 9:am That 9:am showing ended up buying the house For them to say since I have taken zero listings from them is my fault is 100% wrong I've followed up on every single lead they have sent me, and still following up on the ones that have a longer timeframe to sell Because 70% of sellers list their home with another agent isn't a breach of contract, it isn't in the contract I signed Yes some of the leads they sent me have listed and sold with another agent How is it my fault when I call the lead and they give me no chance for an appointment when they have already decided to list with another agent I send them leads every 1st and 15th and provide feedback on every lead which is apart of the contract I also have an email of them stating that I have provided everything on my end so that the contract is valid for me to get my full refund after months if I'm not satisfied I have been asking for a refund for over a month They tell me to email the owner because he deals with the refund I have sent the owner at least emails asking for a refund and haven't heard back from him once which I have records of Attached is a copy of the contract they had me sign Let me know if you need anything else from meRegards, [redacted] ***
[redacted] did sign up for our services in April of We then sent a welcome email explaining the bio information needed to start getting him set up He never responded to first request 4/ Another request was sent on 5/ To date we have not completed step one of the set up process and await the return of the requested information so we can start callingWe also have never been provided the lists to call which would be step in the set up Once the bio information and the lists to call are received we are happy to begin the prospecting
I requested a refund when I declined to modify contract agreement with bob Fitzgerald companyIt states in their contract that both parties must agree, I did not agree & did not want to alter what I originally agreed uponThey Also had not signed or sent me a copy of signed contract until after they cashed my check & I requested full refundI did not received any servicesAfter I filed a complaint to sue them for refund, nj court also took my check & never did anythingI figured it was a list cause & to try n go back n get some leads to at least cover the 5k I am obviously outSo I called bob Fitzgerald company back to set up lead servicePaid for service called land voice st their instruction to send them people to call to hopefully become my client sell their homeI have spent approx $100/mo on leads for them to call & have not received one lead appointment I see all other complaints dealing with same thing but I just wanted to at least try to make a positive out of this but, they of course fo not like me do how will they convince a lead that they should sell their home with me? They are still in breach of original contractI want out
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The generic response / pre-written letter does not apply to my complaint What it makes clear is the amount of complaints they must receive; to have that letter ready to be sent for every complaint received Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was called repeated by Fiztergerald Coaching where they told they were selling closed listings They advised that I would receive 2to listing appointments per month until such time as I had closed listings for the $5,I would be paying up front I asked very specifically what my responsibility in the lead generation would be I was told that I would send them a file They would make call on potential clients and set appointments for me I asked how do they know when to send appointments they advised they would make appointments and I would reschedule if time did not work I asked about Do not call registrants and they told me they would be eliminated from calling I aske what is the prospect had an unrealistic value of their market value of their home they advised they would replace those leads as it befeits both parties to have clients that are serious about selling their home I signed up for their service After signing up I was told I had to buy another service to load the potential leads for them to pull phone numbers This was first thing not communicated when they first sold their service I asked what if I am on vacation and was told just dont send the file that time Since starting the service I have only not sent the bi monthly file once when I was away in vacation in June During the time I had the service they only send me leads in months That is only one lead a month instead of the to they promised The reponse that was sent t the Revdex.com had none of the particulars of the contract I signed or what service they performed It was a can letter they must send everytime they have a client that discovers that they have been mislead I feel like this has been one big bait and switch When they were courting the business they said they file had to be there on the 15th or th but if you are late don't worry we can fix it and include you in the call They after you signup and you send file business day late they switch the story When they are courting your business they seemed like they had great customer service and you would call and they person would return call in an hour After being a client, it would take days to get a response to a call for a problem In summation this service proved t obe nothing that was promised I had lined up new team members thinking this would present a lot more leads; however only in months wwere sent Tahnksfully being a successful business person I lanted other seeds for business for my team I would like a full refund since they did not deliver anything they promised Best Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We are a company that converts internet leads at a rate well above the national averageInternet leads from companies like [redacted] where the lead is no more than an email inquiryThe Fitzgerald service was sold as leads who would be waiting for our response at an appointment time set by FitzgeraldWe were only able to make phone contact on a few of the so called pre-set follow ups they gave usIf Fitzgerald would like to clarify and itemize the statistic that they quoted I will respond to each alleged lead and circumstanceAfter a year of getting nowhere with the Fitzgerald leads we discontinued using the info service that they required us to purchase in order to supply them with numbers to call and set appointments for usThat was only adding on to our financial loss from the association with FitzgeraldWe continued to provide them with additional prospects that we research in houseNever got any response on any of thoseAnd then there was the issue of Cheri Wnot responding to calls and emailsReally? Amazing service from someone we spent $withI reject their responseJudging by the response I've received from other realtors throughout the country about their experience with these folks there seems ample evidence that they are running a scam Regards, [redacted]
We are happy to resume our calling effort No new leads have been sent since We would need updated numbers to be sent consistently on the 1st and the 15th of each month and in return we would continue to send opportunities until client has listed and sold referrals
[redacted] and [redacted] signed up with us in May They had to do a split payment to get involved as they did not have the funds initially, which we agreed to We got started with them after the deposit of the 2nd check on 5/ They did not want to provide phone numbers to call initially so we offered to do the research to call For Sale By Owners in their market We did explain this would not generate as many appointments but were happy to start this way They did sign up for the source after a few weeks They only stayed in the schedule by sending numbers weeks In that period of time we sent appointments As we progressed they didn't answer feedback requests so we could keep track of where they were with their order They complain about the quality of the appointments yet other agents in the market were listing and selling them after we sent them to [redacted] and [redacted] , which of course means they were viable listing opportunities They simply were not following up as they needed to in order to get these referrals listed and sold They had a great appointment with one For Sale by Owner that stated they would list in July They did list in July with another agent and sold on 8/ Another For Sale By Owner we never received feedback on was listed by another agent in the market months after the appointment was sent to [redacted] and [redacted] That same agent sold it a few months later Another Expired that was sent in June is still listed with another agent in the market Another FSBO that was sent in August is still listed with another agent in the market As you can see, there are plenty of opportunities here that could have worked for them We did our part and will continue to send them appointments should they want to get back in the schedule, with the understanding that they will be fully engaged by sending lists consistently and will provide feedback on each opportunity that we send
We have reviewed the complaint submitted by one of our partnersWe would like to respond to this complaint and all others made regarding our organizationWe partner with real estate professionals whereas we set up listing appointments with home-owners that are actively trying to sell their home and our partners agree to secure listing agreements by making presentations to and being hired by those home-ownersThe complaints that you are receiving are only are one side of the storyWe have set over 20,appointments for our partners and they have made millions of dollars listing and selling homes for a home seller that we connect them withThe bottom line is that the partners that do their part and take listings are happyIf they don't take listings, they blame us, not themselves, for not doing their job which is getting the home seller to hire themIf they say the appointments aren't any good, they don’t tell you that 70% of the home sellers actually listed with other agents which is a breach of our agreement on their endThose that file a complaint have not take ANY listings and in most cases don’t even attend the appointment that we set with the home ownerIf they say they didn't get enough leads - they didn't say that they didn't send us their call list by the schedule deadline(This call list ensures that we call only sellers in areas and price ranges that our partners want appointments.) If they won't give us feedback or send us referral agreements on listings that they take – they are not upholding their side of the partnershipThe bottom line is we are not in full control of the program’s successMore of that control lies with our agent partner.Sincerely, Cheri WPresident, Fitzgerald Coaching, Inc
This company refunded my money
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We have communicated to our partner why the results have been slower as there have been a lot of missed deadlines We have also provided list recommendations on how many he should be sending and alternate list types to increase the opportunities We will reach out to partner to ensure he is in our schedule so we can complete the order In order for this partnership to be successful we need viable numbers to call sent to us two times per month on the 1st and the 15th This alerts us that our partners are available for appointments for the next two weeks and give us fresh numbers to call We look forward to getting back on track with Mr***