Our store policy is clearly outlined on all copies of receipt and website [redacted] husband has been a botticelli customer for many years according to him in the store We always try to work with customers thats why we allow for exchange or store creditSometimes we have customers who specifically ask if they could take them home and try and if they dont like them to bring them back for a refund that was not [redacted] case she loved them in the storeWhat normally happens is customers could find a similar model price somewhere and want to returnWe are a family business and do not operate like thisI informed Nicole of the policy and told her I would reach out to the owner to see if a special exception could happen for her but was informed noWe have been in business in New York City since and have never had a compliant about our return policyThe store credit stands
Our store policy is clearly outlined on all copies of receipt and website. [redacted] husband has been a botticelli customer for many years according to him in the store. We always try to work with customers thats why we allow for exchange or store credit. Sometimes we...
have customers who specifically ask if they could take them home and try and if they dont like them to bring them back for a refund that was not [redacted] case she loved them in the store. What normally happens is customers could find a similar model price somewhere and want to return. We are a family business and do not operate like this. I informed Nicole of the policy and told her I would reach out to the owner to see if a special exception could happen for her but was informed no. We have been in business in New York City since 1968 and have never had a compliant about our return policy. The store credit stands.
Our store policy is clearly outlined on all copies of receipt and website [redacted] husband has been a botticelli customer for many years according to him in the store We always try to work with customers thats why we allow for exchange or store creditSometimes we have customers who specifically ask if they could take them home and try and if they dont like them to bring them back for a refund that was not [redacted] case she loved them in the storeWhat normally happens is customers could find a similar model price somewhere and want to returnWe are a family business and do not operate like thisI informed Nicole of the policy and told her I would reach out to the owner to see if a special exception could happen for her but was informed noWe have been in business in New York City since and have never had a compliant about our return policyThe store credit stands
Our store policy is clearly outlined on all copies of receipt and website. [redacted] husband has been a botticelli customer for many years according to him in the store. We always try to work with customers thats why we allow for exchange or store credit. Sometimes we...
have customers who specifically ask if they could take them home and try and if they dont like them to bring them back for a refund that was not [redacted] case she loved them in the store. What normally happens is customers could find a similar model price somewhere and want to return. We are a family business and do not operate like this. I informed Nicole of the policy and told her I would reach out to the owner to see if a special exception could happen for her but was informed no. We have been in business in New York City since 1968 and have never had a compliant about our return policy. The store credit stands.