Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Even if Mr*** was not as clear as perhaps he should have been about how he referred to the grill, Mr*** personally delivered the grill when there were doors and windows installed on the construction and it was open on the other side to the living roomHe was told by the contractor, ***, where the grill would go If Mr*** were an ethical businessman and as knowledgeable about his product as he should have been, he would have questioned the location (within wooden cabinets), he would have realized he should also have sold us a pan for the grill to go in (regardless of whether it was inside or out, this is standard construction for high heat grills), He could have very easily sourced an indoor unit and probably made more money, had he been conscientious in his business practices
Since the grill has only been used times, he can easily sell as "used" and recoup the majority of the money that he refunds usThe thing that saddens me most is that Mr*** has no compunction about taking advantage of an year old man and no responsibility to provide ethical customer service*** ***
I would highly recommend this company for your outdoor needs. We had a paver patio placed with a small retaining wall. The work ethics of the crew was a breath of fresh air. It was nice to see people take pride in their work. They were quick to start the job and got it done quickly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Even if Mr*** was not as clear as perhaps he should have been about how he referred to the grill, Mr*** personally delivered the grill when there were doors and windows installed on the construction and it was open on the other side to the living roomHe was told by the contractor, ***, where the grill would go If Mr*** were an ethical businessman and as knowledgeable about his product as he should have been, he would have questioned the location (within wooden cabinets), he would have realized he should also have sold us a pan for the grill to go in (regardless of whether it was inside or out, this is standard construction for high heat grills), He could have very easily sourced an indoor unit and probably made more money, had he been conscientious in his business practices
Since the grill has only been used times, he can easily sell as "used" and recoup the majority of the money that he refunds usThe thing that saddens me most is that Mr*** has no compunction about taking advantage of an year old man and no responsibility to provide ethical customer service*** ***
I would highly recommend this company for your outdoor needs. We had a paver patio placed with a small retaining wall. The work ethics of the crew was a breath of fresh air. It was nice to see people take pride in their work. They were quick to start the job and got it done quickly.