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Fix Car Center Reviews (1)

My car broke down a couple blocks from this locationIt would try to turn over, but would not startI had it towed to Fix Car Center, and the guy said it would be a free diagnosticAfter about a couple hours he called me into to the shop and showed me that fuel was leaking into the intake manifold and the problem is much more complicated than was initially thought, so he said he had to charge me $for the diagnosticI told him to go ahead with the diagnosticFive or six hours later, I did not receive any call or any kind of contact from the shop, so I walked over there, and it turned out they already went ahead with the repairs without talking to me about it or getting any kind of consent from me, whether written or verbalThis is illegal according to Florida lawThey showed me all of the parts that the supposedly took out of my car (whether they did or not, I don't know, since I didn't receive any information beforehand) and slapped me with a $billThey said the problem was that the fuel pump regulator was bad, which I've been told is a big job, and when I balked at the bill, they assured me I was getting a good price because he didn't charge me by the hourWhen I confronted the manager about not calling me before the repairs, he kept going back to how he gave me a good deal and would completely avoid the issue that I kept repeating to himWhen I refused to pay the full bill, he threatened to take out all the new parts if I wanted my car backEventually, I had to say that what they did was illegal, and he gave me $off to try to placate me
In short, they may have done good work for a good price, but I'll never know, because their customer service was absolutely atrocious, and they clearly broke the law

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