Flabs2Abs.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I responded well within the time frame required and absolutely DID follow the advice givenI was unfortunately diagnosed with a condition that this diet or any other would not help withI sent emails asking about the status of my refund and was ignoredFinally, I was responded to with a less than customer service oriented responseI did get refundedHowever, you must meet their personal requirements to receive itThey tell you to send back the DVD plus a one week eating diaryIf they don't think you did what they wanted you to do, they will deny youThat type of judgment on any person, especially with a health issue, is poor businessPlus the fact that my emails went ignored repeatedly and then I was told...."Weight loss is not a mystery Follow our advice." Then I was given a phone number to call to speak with Craig Lewandowski directlyHe didn't answer and has never to do this day called back Regards, [redacted]

As you can see in the attached documentation, this customer signed up for the day trial beginning on April 26th The customer was charged successfully on May 31st and declined attempts to run the payment method she providedThe customer did not return the DVD until after the
trial period was over, in June. This is why there was no refund. The return was outside of the trial periodAlso, the return did not meet our return requirements as it only contained the DVD and not her scheduleThe customer should have returned the DVD and schedule within the days of the day trial to receive the refundHowever, we don’t want any unsatisfied customers so I will issue a refund for this customerWe no longer have the option to issue a refund for this customer within authorize.net since it has been over monthsIf this customer has a PayPal account, we can send her the refund amount that wayI have also sent an email to the customer asking if I can send the refund via PayPal to an email address of her choiceThanks Craig Flabs Abs

We received this letter attached from the Revdex.com regarding *** ***. We already processed her refund on 8-2-even though it was past the day return policy and she did not follow our nutrition advice
Attached is a copy of the letter from Revdex.com and the Refund to *** *** from our
PayPal account on 8-2-
She has already been refunded
Craig
Flabs Abs
757-256-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I responded well within the time frame required and absolutely DID follow the advice given. I was unfortunately diagnosed with a condition that this diet or any other would not help with. I sent 3 emails asking about the status of my refund and was ignored. Finally, I was responded to with a less than customer service oriented response. I did get refunded. However, you must meet their personal requirements to receive it. They tell you to send back the DVD plus a one week eating diary. If they don't think you did what they wanted you to do, they will deny you. That type of judgment on any person, especially with a health issue, is poor business. Plus the fact that my emails went ignored repeatedly and then I was told...."Weight loss is not a mystery.  Follow our advice." Then I was given a phone number to call to speak with Craig Lewandowski directly. He didn't answer and has never to do this day called back. 
Regards,
[redacted]