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Flagship Medical Incorporated

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Flagship Medical Incorporated Reviews (1)

Review: The company being charged (hereafter Flagship) supplied medical equipment services in CY2007 that were covered by the complainant's medical insurance provider. Subsequent to services being rendered (Flagship provided a piece of rented medical equipment to the complainant; after such use, the machine was collected and returned to Flagship in perfect working condition) there was a delay in submitting the invoice of charges by Flagship to the complainant's medical insurance company (the complainant's medical insurer had a "billing deadline" set forth as part of their company policy...all bills were required to be submitted within a set period of time from the date of services being rendered). This failure by Flagship to timely submit their invoice caused the complainant's insurance carrier to reject Flagship's invoice for payment. Since then, and for the past 3+ years, the complainant has been harrassed by Flagship for payment of the delinquent bill...complainant has suggested that Flagship attempt to remedy the situation by negotiating with his former insurance carrier, but Flagship has taken it upon themselves to harrass the complainant.Desired Settlement: Complainant wants Flagship to stop sending him collection notices and letters (to date, five [5] letters have been sent and counting) threatening to report complainant to the credit bureaus, thereby adversely affecting his credit rating.

Business

Response:

See Attachment:

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

....."the business" claims that they have tried to reach a settlement with me, which is misleading at best. The ONLY settlement I am willing to accept is an acknowledgment from "the business" that the charges in question are NOT my responsibility and the complete elimination of all charges against my account for the medical equipment services provided.

I have stated repeatedly that the fault for "the business" not being reimbursed for these services rests with "the business"...it was their own failure to submit their invoice in a timely manner to my insurance carrier that caused the rejection of payment...I had NOTHING to do with that error, and will accept NO liability for the resulting unpaid charges.

It should be noted that "the business" was correct in their counter-claim that I have not received five (5) letters regarding this matter...in fact, I have received only four (4) letters regarding this dispute, and an answer was sent to "the business" after each letter was received...that latest of which is attached here. I acknowledge that mistake and withdraw that portion of the claim from this complaint.

Regards,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: I never received any of the correspondence from my insurance carrier (copies of which were provided by "the business" with their last response) in which it was decided that the services provided were not covered by my policy.

I stand by my original response...the LAST and ONLY correspondence that I received from my insurance carrier clearly showed a rejection of payment due to untimely submission of invoice by "the business."

Regards,

Business

Response:

This man clearly does not care what

evidence we show him or tell him. I presented the response copy in our response

did he not see it? All beneficiaries receive a copy from their insurance

company of every claim and all responses that are connected to their claim. So

it is not our fault he never received the correspondence from his insurance

company but that does not change the outcome of their final decision to not pay

his claims. It is also not our fault he did not have adequate coverage he

should go to whoever handled his policy and picked this coverage if he want to

continue his argument. We sent a copy of the final decision and he can argue

with his insurance company not us. Our letter we sent to him and he did receive

had offer to work with him and he just sent another letter to us telling us he

is not paying! He refused to acknowledge any part of the bills and he continues

to deny any responsibility no matter what we say we are wrong and he refuses to

pay. The bill still stands and he must contact his insurance from this point

forward to see if they will pay for him if he does not do this he will be sent

to collections for the total balance of the bill. The only correspondence we

will accept from him going forward is that he has contacted his insurance and

is trying to resolve this matter with them. If we do not get any response from

his stating such his account will be forwarded to collections. He has plenty of

time to contact his insurance company and has never shown us any proof that he

has done this he just writes letters stating he is not paying. I am quite surprised that the Revdex.com is still continuing this complaint considering he has not one valid point other then he is trying to beat a bill. We have provided proof of his insurance decision and it should have been the end! As we have

stated in the last correspondence this is our final communication about this

matter and it is irrelevant if his rejects our response again. Please close

this matter from our end.

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Description: Medical Equipment & Supplies

Address: 445 Veit Road Suite C, Huntingdon Valley, Pennsylvania, United States, 19006

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