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Flame Masters Chimney Service

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Flame Masters Chimney Service Reviews (2)

The issue is that the Property management team did notify me of the late charges . I never received a letter stating why I was charged the late fees or the $50 . I have done my due diligence since I noticed the additional charges . The complaint is warranted because to this day the Property management team never sent any correspondence indicating that I would be billed these fees , they simply just added it to my account . This is bad customer service . If I had received a letter indicating these fees would be added , I woud have no problem paying them . It is because I did not receive any letters indicating these charges would be added to my account , which I feel the fees should be waived . A business should not be able to add additional charges to any account , without addressing them to the consumer . Also there should be a dispute process that does not take over a year to get resolved.

Here are two different invoices I have been send from Terry L[redacted] one is for $ 922.88 . I feel that I was over charged there was not more than a 1 to 1.5 hours of work per month . I sent her an email on February 26,2016 agreeing to paid this the next day. Please review the attached email (...

outstanding Invoices ) she is now ask for $ 2087.25. Please look at the invoices she has made up two of them invoice 360-0020 does not say if paid after this day the amount will go up to $40.00 an hour. In her new invoice 360-0021 she has addition work for 10 hours $400.00 Addition $240.00 I don’t understand the line item and $105.00 for NFS Fees. Both Invoice are made out to 360 Pool company this company is its own legal entity and not a part of 360 Property Management. I will agree to pay the invoice of $922.88 by funds transfer to her account if she drops the complaint against 360 Property Management.  Thank you. Darrin M[redacted]

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Address: 1213 Sailer Circle, Cape Girardeau, Minnesota, United States, 63701

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