Flamingo Beauty Salon

Initial Business Response /* (1000, 16, 2015/09/16) */
We have no documentation of heat not workingNever notified by tenant of a problemTenant did not get a move out inspection because he terminated his lease early by shutting off utilities and moving out prior to lease end dateAs per our
signed lease with tenant he agreed to maintain utilities in unit until 7-28-He had utilities shut off on 7-10-and had abandoned unit by that dayAs per signed lease we could have retained entire deposit or charged him for utilities through end of lease dateHis portion of deposit was refunded minus expenses that he agreed to in lease including damage caused by tenant
Initial Consumer Rebuttal /* (3000, 18, 2015/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have emails to the property manager at the time regarding the heating issueI will be providing those to the Revdex.com
Per the lease agreement, even if utilities are shut off prior to lease end date, the only amount landlord may claim is what utilities would have cost through the end date, not the entire deposit
I am contesting the amount that was charged for damagesSince the business allegedly conducted a moveout inspection without my presence, I was charged for items which were not damaged
Final Business Response /* (4000, 28, 2015/10/06) */
If the heat was not working after repair people were there why did tenant not continue to communicate this?
Thank you for your time and interest in Springfield Loft Apartments!
Springfield Loft Apartments, LLC
Office 417-831-
Fax 417-869-
www.SpringfieldLoftApartments.com
[email protected]
Final Consumer Response /* (4200, 30, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Per the attached emails, I did notify the business when the heating was not repairedAs is obvious from the dates and times on the emails, the heat was out on January 10th and 11th, HVAC was sent out on January 12th, they were unable to repair it, and I emailed the business to inform them that the heat was not repairedThe last communication from the business was on the next day, January 13th, stating that HVAC would be back
But whether or not the heating was repaired in a timely manner is secondary to the fact that this business has engaged in unethical business practices by withholding deposit money without ever doing a moveout inspection with the former tenantEven according to the business' *own lease agreement*, when the tenant physically vacates the unit before the end of the lease term, the business is only entitled to payment for utilities through the end of the lease termThe business is *not* entitled to simply claim hundreds of dollars in damage to the unit without any kind of confirmation or notice to the tenant
I am not even asking for compensation for the HVAC issues during my tenancyI understand that from time-to-time, unexpected things happen that a landlord cannot immediately fixBut the withholding from my security deposit was arbitrarily imposed for alleged damages that did not exist, and that I had no opportunity to contest since the business claims to have done an inspection without my presenceThis is not only unjust, it is in violation of the business' own lease agreement