I am rejecting this response because: This is not what occurredI called the company telling them the card was reported lost [redacted] was rude and would not let me explain or get a word in [redacted] told me the site was paid for and to come inI explained the charge was not mine and should not have been applied to my accountShe repeatedly said to come in and it was paid for and the card went throughI said I didn't even have money to come if I wanted to! I couldn't buy food etc, this was not a planned charge and it was NOT authorizedShe would not do anything to help other than say it was not her problemI did call back and say that if I am going to be forced to pay for something unauthorized then I might as well come inShe said she cancelled it and I was being a problem and security would meet me at the gateHowever, again this was not authorized the card was reported lost and should have never been charged to my accountI decided I would let the fraud investigators at the bank handle the situationShe was aware that my card was reported lost I explained that to herIt is not something that was planned and was not a "planned expense"Anyone who has been a victim of fraud does not have that kind of spare money laying around Especially to stay at a campsite they did not reserveMy card was not in use by myself since Thursday the incident occurred on SaturdayI have never had such dealings with a company and never been treated in such a way beforeThe treatment is very unfair and when they were notified that the charge was unauthorized then it should have been removedCompanies cannot charge people whatever they want to charge without their consentFraud investigation was opened by my bank and indicated this was a signature chargeI have never been to this place a day in my lifeI am not the type of person who would make accusationsHowever, it is very warranted in this situation.v Regards, [redacted]
I am rejecting this response because: This is not what occurredI called the company telling them the card was reported lost [redacted] was rude and would not let me explain or get a word in [redacted] told me the site was paid for and to come inI explained the charge was not mine and should not have been applied to my accountShe repeatedly said to come in and it was paid for and the card went throughI said I didn't even have money to come if I wanted to! I couldn't buy food etc, this was not a planned charge and it was NOT authorizedShe would not do anything to help other than say it was not her problemI did call back and say that if I am going to be forced to pay for something unauthorized then I might as well come inShe said she cancelled it and I was being a problem and security would meet me at the gateHowever, again this was not authorized the card was reported lost and should have never been charged to my accountI decided I would let the fraud investigators at the bank handle the situationShe was aware that my card was reported lost I explained that to herIt is not something that was planned and was not a "planned expense"Anyone who has been a victim of fraud does not have that kind of spare money laying around Especially to stay at a campsite they did not reserveMy card was not in use by myself since Thursday the incident occurred on SaturdayI have never had such dealings with a company and never been treated in such a way beforeThe treatment is very unfair and when they were notified that the charge was unauthorized then it should have been removedCompanies cannot charge people whatever they want to charge without their consentFraud investigation was opened by my bank and indicated this was a signature chargeI have never been to this place a day in my lifeI am not the type of person who would make accusationsHowever, it is very warranted in this situation.v Regards, [redacted]