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Flashtech Reviews (4)

Revdex.com:
At this time, I have not been contacted by Flashtech regarding complaint ID
Regards,
*** ***

I purchased halo headlights after I installed headlights all of the halo colors looked neon in the day time/sun out when I select color white they turn a light blueish color they would not turn white . color red look pinkish..( pink halos are not my style) I immediately contacted customer service and he told me that I need to spend another$100.00 plus for a upgrade controller for the lights to work correctly. after I paid over $450.00 for headlight&halos. I request a return label (Full Refund)from customer service and he refused to send it .I spoke with Stephen Gordon owner (who is very rude) and I told him sales rep. did not they tell me I need to buy this upgraded controller for the halos to produce the colors advertised/promised when I first made the purchase.. Stephen wanted to play on my intelligence and say I must have halo driver plug in incorrectly . he wanted me to unplug one driver then connect and plug it into the other driver nothing changed. halo color still look neon and when I select white they turn weird light blueish color not clear white as advertised.I told Stephen Gordon that this is deceptive business practices and I want a full refund for all this junk. From day 1 these halos did not produce colors advertised/promised on controller that came with purchase.. its real simple Stephen Gordon your halos don"t produce the colors advertised on color pad,,and you want me the customer to spend another $100 plus to experiment and see if your halos are going to produce the colors advertised/promised on controller. BUYERS BEWARE OF flash tech USA. I"m going to contact the BBB... and file complaint. I urge Anyone else who has had similar experience to contact BBB as well.

Review: I purchased a set of halo headlights from the seller FlashtechUSA online through EBay. They first promised to ship them within a week, I contacted them a few weeks after a week had passed and they assured me that the item was on its way. After about another week they emailed me and said they sent my item to the wrong person and would send it again. I finally received my item 3 and a half weeks after I originally ordered it. I contacted the seller to see if they could compensate me for my inconvenience, they informed me that there was nothing they could do. I then installed the halo kit onto my vehicle, the kit was advertised as being a "direct fit" item and it was not a direct fit. After installation I cycled through the colors on the halos and discovered that the colors did not work properly. I then contacted the seller again and they told me for a few weeks that it was my fault and did not want to help me until I changed my feedback on EBay in order to make them look better. I refused to do this because they did not treat me well for any part of the transaction. They finally said they would send me parts to fix the item but only after I paid to send the entire kit back then they would evaluate it and then decide what to do. I refused to pay return shipping when they made me wait what had now been over a month and a half to even get to the point where they offered to do anything. After I said that I refused to pay the return shipping they ignored my emails for another month or two. I then contacted them again on EBay and they informed me that they wanted to help me even less because I did not change the feedback as they had requested and were very rude to me and still refuse to help me until I pay to return the items and are blaming me for the delay, said I did not reply to the emails promptly when I have proof that I did. I placed the order in July of this year and they have still not done anything for me and are not making an effort to help me.Desired Settlement: I would like this to go on record so that no one else has to suffer what I have gone through to have an item they paid a good amount of money for just to get their item to work correctly and so the company will provide actual customer service. I would also either like a refund or for them to send me the parts to fix my item. Thank you for your time and sorry for any inconvenience

Consumer

Response:

At this time, I have not been contacted by Flashtech regarding complaint ID 10307165.

Regards,

Review: Spent $200 for a HID light kit. Came with a product catalog and my invoice. No instructions on install. I called and was given their websites tech section. The video was the same one I found on YouTube but it was not the same type I bought so it didn't help. I made an appointment at a car audio shop to pay $100 for the installation. During the install I was told the ballist was bad. I had to pay an additional $25 for a new ballist. I called flash tech again and was told I could buy another ballist from them for $25 dollars and I could get my $25 back when they received the old non working one. So I would have to wait for until the new one arrived and pay another $100 for install since they have been working on it for an hour. I just paid the $25 from the car audio place for one of their ballist so I can get it working now.Desired Settlement: I want a refund of $125. to my credit card for the out of pocket money it cost me to go with this company and their questionable product. I was told if I return the entire purchase I would be charged a 25% restocking fee. BS.

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Description: Auto Parts & Supplies - New

Address: 3814 Veterans Memorial BLVD Suite 301, Metairie, Louisiana, United States, 70002

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