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Flat Rate Long Distance

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Flat Rate Long Distance Reviews (6)

We are truly sorry you are unhappy with how we closed your claim but we did so fairly and per the terms of your contract.Please have your legal counsel contact [email protected] if you wish to pursue legal action.Sincerely,Legal and Compliance

Our claims department requires each customer claiming damages/missing items to fill out a claim form so we will be able to settle/investigate their claim fairlyWe have advised Mr [redacted] to call our claims department where he will be able to speak with an appropriate representative to complete his claim and he has failed to do soPlease contact the claims department at ###-###-#### or [redacted] if you have any questions or concernsBest regards,Legal and Compliance

Complaint: [redacted] I am rejecting this response because: I have received no additional compensationPlease elaborate regarding how I would be compensated, as you suggest has already occurredYour company has all my contact information, including email and phoneI look forward to hearing from you Regards, [redacted]

First and foremost we apologize for any and all inconveniences you experienced with your moveWe pride ourselves in being able to provide The Perfect Move for our customers and strive for customer satisfactionI have reviewed your specific complaint with our claims department and see that we were unable to process your claim because you ended communicationPlease contact our claims department so they may settle your claim fairly and per the terms of your contract.You may reach our claims department at ###-###-#### or [redacted] if you have any questions or concernsSincerely, Legal and Compliance

Complaint: [redacted] I am rejecting this response because: I have received no additional compensation. Please... elaborate regarding how I would be compensated, as you suggest has already occurred. Your company has all my contact information, including email and phone. I look forward to hearing from you. Regards, [redacted]

First and foremost we apologize for any and all inconveniences you experienced with your moveWe pride ourselves in being able to provide The Perfect Move for our customers and strive for customer satisfactionI have reviewed your specific complaint with our claims department and see that we closed your claim at the end of August both fairly and per the terms of your contract Our settlement included compensation to cover the missing item while we continue the search for itWe will not be adding more compensationPlease contact the claims department at ###-###-#### or [email protected] if you have any questions or concernsBest regards, Legal and Compliance

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