Flat Tummy Tea

Thank you for your quick response This matter has been satisfactorily settled and a refund has been issuedRegards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We've responded to this customer, and provided them with a full refund, as the postal services had trouble locating their addressPlease see below for our email response to the customer:Hi [redacted] , I'm the manager for the customer experience team for Flat Tummy CoI'm so sorry to hear how frustrating this has beenShipping to APO / AE addresses typically does take longer than shipping to non-military addresses in the US, though at this stage your parcel should have reached you I definitely want you to have a great experience with us, so on this occasion I'm happy to offer you a full refund for your orderPlease just allow a few days for this refund to process and the funds to enter you accountIf your parcel is returned to our offices, we'll also certainly contact you to arrange a reshipAll the best!Elise

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We've taken the steps required to resolve this complaint

Revdex.com:
In reference to complaint ID ***, the matter has been resolvedFlat Tummy Tea has issued me a refund, so this issue has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Flat Tummy Tea regarding complaint ID *** The post office says the package was returned to them but they have not issued a refund either I had addressed them before contacting you and they say they do not offer
refunds My order number was *** placed on March **, 2017. thanksSincerely,*** ***

This matter has been satisfactorily settled and a refund has been issued

We've responded to the customer on October *** and refunded them for their orderPlease see below for the correspondence with the customer: Hi ***, As you're no longer wanting to drink your four week program, we've gone ahead and refunded you in fullPlease allow a few days for
this to reach your account Kind regards, Elise

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Thank you for your quick response.  This matter has been satisfactorily settled and a refund has been issued. Regards, [redacted]

We've responded to this customer, and provided them with a full refund, as the postal services had trouble locating their address. Please see below for our email response to the customer:Hi [redacted], I'm the manager for the customer experience team for Flat Tummy Co. I'm so sorry to hear how...

frustrating this has been. Shipping to APO / AE addresses typically does take longer than shipping to non-military addresses in the US, though at this stage your parcel should have reached you.  I definitely want you to have a great experience with us, so on this occasion I'm happy to offer you a full refund for your order. Please just allow a few days for this refund to process and the funds to enter you account. If your parcel is returned to our offices, we'll also certainly contact you to arrange a reship. All the best!Elise

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]