FlatRate Moving & Storage Reviews (%countItem)
FlatRate Moving & Storage Rating
Address: 16501 NW 8th Ave, Miami, Florida, United States, 33169-5813
Phone: |
Show more...
|
Fax: |
+1 (305) 622-5263 |
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for FlatRate Moving & Storage
Add new contacts
The best moving company I have worked with, Flatrate moving is very professional and provides a great moving experience! Throughout the entire move they were on top of everything, making sure it was not only organized but safe so nothing would get damaged. I really enjoyed everything about my move thanks to flatrate moving!
If you are looking for a moving company Flatrate moving is the company to go to. They are a very professional moving company, they pack up all your items safely and in a way to make it easy to unpack once moved. They are very organized and clean, I always recommend Flatrate moving to my family and friends since it is very hard to find a reliable moving company here in Miami.
From start to finish you will not be disappointed in the way Flatrate moving works! From the first call to the move I was content the whole time, they are very time efficient they do not waste any time and offer awesome security for your belongings. I was moved with no issues, no stress, I overall had a wonderful moving experience all thanks to Flatrate moving!
Julissa from Flatrate moving really made my moving experience stress free. From getting an estimate to actually moving day I had no difficulties at all. All my items arrived to my new apartment in the same shape they were and best of all nothing was missing! I have had many instances that movers aren't honest and not everything arrives back to my new place but that was not the case here, awesome team work with this company!
Hi Marilyn, Thank you so much for taking the time to leave us a 5 star review. We are proud to say our movers and office staff are always trying to provide a "Stress Free" moving Experience.
See Attached
See Attached
We offered to go back with a supervisor and go through the boxes. There were several stops with the move, very easily a box could have been left at another location. Customer refused and instead although she had not gone through the boxes at the other locations, no had they been unpacked, knew it wasn't there, and just wanted the move refunded. We told her if it was a theft to call the police, and the guys will fully comply with any and all investigations. If there was a theft we take it very seriously and will go through the legal actions required.
(The consumer indicated he/she DID NOT accept the response from the business.)
Thfor "there were only four guys sent two trucks. all boxes went on one truck I was present the entire time. the valuable unbeakable box was in blue tape. the doll bed was exposed unboxed large . I was working the entire time with them because they didnt give enough men for the move.I a supervisor sent was was tricked when asked if truck was empty bec they had all empty tv pgotp boxes blocking the truck and had it raised up when they asked me if there were any boxes left I could npt see to the truck back at all. that was the only teuck with a box on it. that truck was loaded first and when the second truck was loaded it was only furniture left to load. I am sure of this theft. sending someone to see my emptied boxes at my home wouldnt have done one thing but wasted time because the boxes were unpacked and the valuables and doll bed were not in my home." in"miami beach
We do not charge by man, it is a flatrate for the total move, and no amount of guys were promised. Customer did not help pack the truck and the 4 movers sent were more than enough for this move. AGAIN,we offered to go back with a supervisor and go through the boxes. There were several stops with the move, very easily a box could have been left at another location. Customer refused and instead although she had not gone through the boxes at the other locations, no had they been unpacked, knew it wasn't there, and just wanted the move refunded. If it was a theft she can call the police, and the guys and the company will fully comply with any and all investigations. If there was a theft we take it very seriously and will go through the legal actions required.
A few weeks after we moved in, we started discovering damage to the hardwood floors, to our wood furniture (an armoire, the bed frame), we even discovered that the back of our 5-drawer chest had been smashed, but because they placed it up against the wall in the closet, we hadn't noticed. We contacted the company, who told us to file the claim within 60 days. The claim required repair estimates for the floor, which in turn required us to get someone to come out and look, and he required documentation from the condo about the floor specs... it was going to take time and energy, and it wouldn't have mattered, because the agreement you sign basically says you will be paid pennies on the dollar for any damage you claim, and it doesn't include repair labor. When I did the math, it was so little I realized I would spend too much time gathering up their estimates for such a small return. I will never use them again and anyone who chooses to use them, I would say: don't do it if you're moving furniture you like.
Flat Rate is over two weeks late in delivering my move and is not providing an estimated delivery date.
I hired Flat Rate as a moving company and they picked up my stuff in Tampa, FL on 5/25. My move # with Flat Rate is #XXXXXXX. I paid 50% deposit of $997.50 with the other 50% due on delivery. My belongings were to be initially taken to their warehouse in Orlando, FL until I provided the destination address in Colorado.
I informed Flat Rate by phone of my new address on 6/11 which gives them 21 business days to deliver my stuff by 7/11, per the Bill of Lading.
On 6/25, I spoke to *** in Dispatch and he claimed my stuff was loaded onto a truck, but that the truck broke down in FL and could not be delivered so it was returned to the warehouse in Orlando, FL.
Stefan said the next load date would be 7/4 or 7/5 when they had another truck available.
When I called to ask if it was loaded on those dates, Stefan said the driver bailed on the pickup due to the July 4th holiday and the next available truck would be on 7/16 or 7/17.
I e-mailed the company for an update on 7/17 and they said it wouldn't be loaded until 7/18 or 7/19.
I e-mailed them for an update on 7/19 and was told that it was loaded on 7/18 and they would check with the driver on where he was on 7/23 and let me know.
I followed up on the evening of 7/23 after having not heard from Flat Rate, and received an e-mail reply on 7/24 stating that the truck was en route and they were waiting on a response from the driver.
I followed up again on 7/25 and 7/26 and Stefan and Flat Rate state that they are "following up on that", but have provided not status nor confirmed that they even contacted the driver. They also ignored my request of the driver's USDOT number and if it is a subcontractor.
They are currently 15 days past the delivery window, cannot provide a status of the driver nor an expected delivery date.
Delivery and compensation for the delay.
It is very unfortunate in the transportation industry that sometimes the trucks do break down, which can delay quite a bit. This delivery was certainly not up to our business standards, and at the time the delivery has been made, and the customer was compensated for the delay. We are very sorry that this happened with this delivery/
My wife spoke to *** (Relocation Consultant) of FlatRate Moving a handful of times prior to our move from South Florida to NY. My wife had explained to Guy in detail a handful of times prior to us signing the contract and putting a deposit down for the move that we had disassembled items that were moving back to NY and would need to be assembled upon delivery. At no point in time throughout the conversations with *** did he mention that FlatRate will NOT assemble items that they did not disassemble themselves. Even though we went through this detail over and over again with ***. FlatRate never disclosed this information to us until the delivery of the items in NY.
Upon Delivery the movers refused to put the items together, refused to continue the move, threatened my wife who was alone in the house with them by trying to forcefully take our possessions and put them back on the moving truck.
FlatRate is conducting a scheme, as they tried to charge us an additional $300.00 over the contract price to assemble items that they never disclosed to us they would not assemble in the first place. In summary FlatRate lied to us to get our deposit fully knowing we had disassembled items, did not complete the move of the items upon delivery, threatened my wife at the delivery location and tried to take our possessions out of the house and hold the items hostage on the truck, and tried to have us pay additional funds for services they never disclosed to us upon paying a deposit. They also caused damage to our walls.
They were extremely unprofessional on the move out from South Florida to NY too. The movers took a 20-30 minute smoke break during the move out while I was on the clock at the Condo we were moving out of, which almost caused me to pay extra fees for going over the time slot allotted for the move.
Police had to be called to our delivery location as the drivers would not leave our property upon not completing the move and also posing a threat to my wife. This company is fraudulent.
Product_Or_Service: Moving
Finish the job FlatRate should hire professionals to come to our property and complete the moving and assembly of the items we paid to move from South Florida to NY. The individuals they hire should not be the same individuals that threatened my wife at the delivery location, as she does not feel safe and comfortable with these particular individuals at our property and understandably so. Thank you for your time and consideration. *** &
Company policy is we cannot reassemble any furniture that we did not disassemble for Safety reasons. Police were called by FlatRate Moving not the client, as customer refused to sign bill of lading. We have the officers name, badge number, and precinct, along with police report that FlatRate had to call the police, not the other way around. We would not call the police if we were in any way doing anything illegal or threatening. In addition, at this time, the Bill of Lading WAS NOT signed (except for by the reporting law enforcement officer), and it was expressed several times, without signature, (as required by the Department of Transportation), no claims can be made unless that is signed.
(The consumer indicated he/she DID NOT accept the response from the business.)
- Company policy should be to have honest and up front conversations with customers before committing to something and then going back on your promises and saying you cannot complete a job. My wife was told a handful of times that our things would be reassembled although they were already taken apart. Instead, FlatRate decided to be deceitful and lie to get our business and then try to charge us more for the services that were promised to begin with when our backs were in a corner and they thought we did not have a choice. That is a horrible way to do business. We had no problem going with other companies that also said they would do the job even after my wife told them we had items to be assembled that were apart. We unfortunately went with FlatRate because Guy insisted everything would be taken care of and assured us over and over not to worry. Another lie.
- I also have the police officers information. I spoke to the 63rd precinct who responded to the call and as a law professional I can tell you that FlatRate is lying to us yet again because this is a civil matter and police officers do not complete and fill out police reports in regards to civil matters. The 63rd precinct has no record of a report for any civil matter. Also I can tell you that the police officer would never sign another persons Bill of Lading or any type of contract that requires someone else's signature, as that is a federal offense, so there is another lie. That would never happen, let alone by a police officer.
- We did not even have a chance to check all of our items were moved off the truck because the drivers were threatening my wife who was alone in the house by taking the stuff from our home and attempting to put it back in their truck, but we now can see that we are actually missing 3 items. A box from our daughter's room that has valuable and priceless items that never made it off the truck, two pieces of plywood that went under our queen mattress that I have to now buy and replace, as well as a chair from my son's room that I also have to now replace. The drivers names would be appreciated as I am considering pressing charges against them for stealing my items. They tried to take things out of my house and put it back in their truck and I believe that they purposely left those items on their truck to see if there is anything they could salvage and keep for themselves. My daughter has irreplaceable items that never made it to its destination. This is devastating to her and FlatRate could care less that their drivers were threatening towards my wife and kept multiple items of ours, and tried to put items back onto the truck that were already moved. They also damaged our walls and floor and could not care less about that either.
- There were many items, before the dispute even took place, that were not moved which is also something FlatRate does not care about. They just left things that belonged upstairs on the first floor for me to bring up myself. As well as left my house a dirty mess.
- FlatRate needs to be held responsible for actions that they themselves created. Company policy should be clear and upfront. You cannot have moving consultants lure customers in and then try to squeeze more money out of them and abandon them at their most desperate time because they just think they can. They cannot.
- I simply ask that they follow through on the promises and services that were made and contracted for. They can easily hire someone to come to me and finish what we paid for and what Guy from FlatRate promised us over and over again instead of continuing to lie to us and try to scheme their way out of doing business the right way.
- This is a horrible company and should not be allowed to operate this way.
- I would like my possessions back that their drivers took from us and I would like my move completed and items that needed to be reassembled as they promised be taken care of.
Again, company policy is we cannot reassemble any furniture that we did not disassemble for Safety reasons. Police were called by FlatRate Moving not the client, as customer refused to sign bill of lading. The Bill of Lading, signed by the Police has been provided to the Revdex.com for review of customers blatant lies, along with the inventory list initialed by *** one by one. If there are many missing pieces, not signed for, they would be entitled to the valuation coverage for which they chose for their move, but again this cannot be done without a signed bill of lading which was expressed several times, without signature, (as required by the Department of Transportation), no claims can be made unless that is signed.
(The consumer indicated he/she DID NOT accept the response from the business.)
Thank you for sending in the contract so I didn't have to. The Revdex.com should take note that absolutely nowhere in the contract is this "company policy" about FlatRate not re-assembling items that FlatRate never disassembled written or mentioned.
Again, this "company policy" was never disclosed to us either verbally or written. As a matter of fact, Guy had told my wife a number of times that she shouldn't worry about anything, he understood the situation and everything would be put together upon delivery. Not only that, he admitted to both of us over the phone that he is sorry and apologized for not disclosing this to us when we booked them for the move. So Guy admitted that he never told us this policy and on the contrary actually reassured us several times to not worry about it.
FlatRate lied to us and schemed us because when they have all of your possessions hostage they think they can try and strong arm you for more money to complete the services they promised you to begin with.
Guy apologized for not disclosing this "company policy" to us but FlatRate still has not addressed or responded to us or the Revdex.com why he never told us this upfront in the first place which is the cause of this whole issue. They keep ducking the issue and ducking the response to the fact we were told our items would be reassembled a number of times because they know they are wrong and should be held accountable for services they promise. Whether it is verbal or written, and again, nowhere is it written that they do not assemble anything they do not take apart themselves.
FlatRate says we cannot make claims on our missing items that their drivers kept on their truck from us unless the bill of lading is signed. Well, the bill of lading is signed, so I hope the officers that signed a contract that isn't even theirs to sign do not mind if we make claims on their names for our possessions. The Revdex.com should note that there is a missing page from the inventory list.
So the officers that signed the bill of lading will not mind when we make a claim on their names for the following missing items:
Item 67
Item 80
Item 88
As I understand FlatRates policy as they described, on one hand we cannot make a claim on items their drivers kept from us because the bill of lading was not signed, yet it is signed by the officers that came to our home. So is the bill of lading valid? It seems to me it is because as FlatRate said in their response the bill of lading is signed so we will make claims on the items mentioned above.
FlatRate also doesn't mind or care they have employees that would make a woman by herself in her own home feel threatened for her safety. When my wife was calling me crying that the drivers were physically taking our items out of our home to put back on their truck FlatRate didn't care. These are the type of people employed by FlatRate. Disgusting delivery men that threaten a woman by herself crying and alone and having to fight and argue over our own posessions.
It is NOT ok to make promises to a customer and not follow through.
It is NOT ok that FlatRate employees made my wife feel unsafe and threatened in our own home.
It is NOT ok that the drivers tried to take our items and physically put them back on their truck.
It is NOT ok to keep claiming "company policy" when it is not stated anywhere in the contract and a FlatRate moving consultant reassured us over and over and over again that our items would be put together upon delivery.
If FlatRate knew from the start that they would not reassemble our already disassembled items, instead of lying to us to get the business, should have disclosed to us from the start that this could not be done and we would have gladly went with another company.
Instead they figured, lets get these people in a corner in their most desperate moment, hold their possessions hostage, have our drivers threaten the customer and take their items from the house and put it back on the tuck, then try and charge them more money than what they contracted for to have us complete a service we already promised.
It is NOT ok to conduct business this way and FlatRate should be held accountable. Especially the drivers that made my wife feel unsafe in her own home.
Flat Rate Moving & Storage stole and damaged majority of my property I entrusted them to protect then the Legal Dept refused to honor their contract
I submitted my claim however Flat Rate legal department has halted progress, stating I have decided to have an Arbitration bearing; which I did not ever state. I advised the Claim and Legal Dept both verbally and via written correspondence that I did did not have legal representation nor was I commencing a hearing (which should have been substantial enough for my legal claim to be processed and paid). I advised if we could not agree to monetary terms for my claim then at that time I would seek Arbitration.
After contacting the company numerous times they refuse to act in good faith or process my claim for stolen/damaged items per their contract. All communication with the merchant has been recorded.
Flat Rate Moving & Storage is flagrantly disobeying the law per the contractual terms set in their signed agreement.
I disputed items via *** chargeback and the after threatening criminal legal action, the company provided me with a Claim form to be compensated for personal property, for which they are dishonoring.
I've contacted FMCSA (Case # XXXXXXXXX) which advised the company is not adhering to legal guidelines.
I've advised the merchant that I am the victim of corrupt practices, stolen property (property listed on their Itemized List were not received which indicates they were stolen) and 100% of my property was delivered damaged. I would prefer to resolve this amiably, without moving towards legal recourse considering the fact that company has been a hellish nightmare of dishonest
The resolution that I'm seeking is a monetary compensation for my claim for personal property. In accordance to the FMCSA the mover is liable for loss, damage, destruction, or otherwise not delivered items in the shipment. If there is damage or loss suffered by the shipper the mover is liable for the replacement value for those damaged or lost items in the shipment. I have provided documentation advising costs for replacement items. I would like an expedited response (since the merchant has refused to respond to any of my communication efforts) and immediate payout of this claim.
To Whom It May Concern:
*** contracted Flat Rate Moving & Storage, LLC to conduct her move. Ms. agreed to the terms of conditions associated with the moving service including waiving the replacement level of liability offered to her by FlatRate in accordance with FMCSA rules and regulations. Ms. filed claims with FlatRate, the respective credit card companies that issued the credit cards she used to pay for the service and a handful of other state federal agencies - in each filed claim she alleges that FlatRate is refusing to pay her demands, which is a blatant falsehood. FlatRate moving has accepted Ms. complete Claim Form and processes the claim in accordance with the terms of the liability level she selected - again, in compliance with FMCSA rules and regulations governing same. However, FlatRate has informed Ms. multiple times that it cannot and will not send payment for the claim that they processed until all other claims filed by Ms. have been close - essentially refusing to take part in Ms. attempted fraud. Once all other claims have been closed, and, assuming FlatRate is not required to make any payments as the result of these other claims, FlatRate will gladly send Ms. the payment for the claim that they processed in the amount of $353.40..
In the name of complete transparency FlatRate has attached all relevant documents; including, the respect Service Contract (Bill of Lading) - including the terms and conditions, Claim Settlement Form, and evidence of Ms. Stones credit card claims (chargebacks).
If you have any questions or concerns FlatRate welcomes your feedback. FlatRate remains committed to equitable relief for all involved parties and stands by the ready to send payment as laid out herein.
Sincerely,
***
Chief Operating Officer and General Counsel
Office: XXX-XXX-XXXX Ext10
Fax: XXX-XXX-XXXX
***@flatrate.com
(The consumer indicated he/she DID NOT accept the response from the business.)
Flat Rate Moving & Storage have two separate and non-inclusive contracts: 1) storage and 2) moving costs. My items were stolen/damaged during the time they were in the possession of Flat Rate Storage facility. This is the reason for my complaint per Revdex.com. I paid the company to store and protect my personal property and none of it was blanketed, wrapped, taped or protected. It was literally thrown into boxes and wrapped in my sheets.
I've provided the merchant with an itemized list of all personal property that was either destroyed or damaged, with original costs and weight. The amount of damaged/stolen property totaled $70,835. (Please See the attached document previously provided).
So while Flat Rate Moving & Storage is protected under the Carmack Amendment to the Interstate Commerce Act found at 49 U.S.C. § 14706, the caveat in the law states theres's a Limitation of Liability if merchant:
1. Maintains a tariff following the Interstate Commerce (not applicable to my case).
2. Commission requirements;
3. Give the shipper the opportunity to choose from two or more levels of liability (Wasn't provided opportunity)
4. Obtain the shipper's agreement to his choice of liability;
Issue a bill of lading prior the transportation of goods. (I never received a bill of lading for items contained in storage)
Even if I am not fully compensated the original price paid for items which were evidently stolen and maliciously destroyed I am legally entitled to .60/lb for damaged property and market value for stolen goods.
It is apparent that Flat Rate Moving & Storage believe that in addition to scouring through my personal items and stealing whatever they desired, that they'd continue operating with illegal practices violating my consumer rights, and now refusing to compensate me properly.
The proposed $353.40 claim will NOT be accepted since it does not adhere to our legal binding agreement.
In regards to the alleged fraud, I requested a credit card chargeback from my Financial Institution (Documents Attached) for damaged personal property, since the merchant destroyed every article of my personal property (Please See police Statement and Personal Photos).Visa determined upon investigation that the merchant was negligible, and Chargeback Reason 53 was assigned to my case, and all monies for the move were returned to my account. My attempt to collect funds for storage were denied. The company has received a copy and aware of Visa's determination.
Flat Rate & Storage provided an itemized list per my move into their storage facility including (2) TV sets, which were never delivered. It's incredulous that in addition to Flat Rate Moving & Storage blatantly admitting to destroying my items (per admission via claim amount of $353.50) they indiscriminately have not denied to stealing my property (for which I was required to pay additional monies to protect via Plasma Screen boxeswhich were empty upon delivery.
The merchant failed to provide me with clear understanding of the Federal Motor Carrier Safety Administration Arbitration process and refused to process my claim. Arbitration subsequently is after the claim process, not before (Please see emails from Flat Rate Legal Refusing to Process Claim). The company also refused my phone calls and were non-responsive to my emails.
As per the FMCSA my legal claim should not have been denied, specifically since the company is held responsible for compensating me for damaged goods.
It's incorrigible and unlawful to admit to stealing/ damaging a customers possessions while also requesting to be paid for the service, responsible for the damage.
Flat Rate Moving & Storage has a renown reputation for illegal activity and stealing/damaging customers property then taking no responsibility, ignoring them and refusing to compensate them: https://www.yelp.com/biz/flatrate-moving-new-york
The company alleged via my previous claim that they were not responsible for removing items from my unit per the original move, however Miami Dade Sheriff's Dept has issued a statement refuting such, in a addition to Concierge statement provided in the Police Report that Flat Rate Movers indeed provided them with Proof of Insurance for elevator usage to move my personal belongings from my unit to the loading zone. There is also camera footage from the condo, which can be requested per Flat Rate Moving & Storage Legal Dept.
Nonetheless, the company charged me $950 for the move into storage, alleging miscellaneous charges for extra boxes and supples (which clearly is an untruth since none of which accompanied my property upon delivery out of storage)
Flat rate movers previously reported that my personal items were located via the loading dock however Miami Dade Sheriff's Dept assured me via statement in police report, advising their legal obligation via Florida statute.
Sheriff statement: "As described 715.04 et seq.
The landlord must send a notice describes the property in sufficient detail for the tenant to identify it, (2) advises him that he has 10 days (15 days if the notice is mailed) to claim it, (3) appraises him of reasonable storage costs, and (4) tells him where to claim the property.
The notice must also inform him that unclaimed property of value will be sold at a public sale and property believed to be worth less than $500 will be kept, sold, or destroyed.
After deductions for storage, advertising, and the sale, landlords must turn over to the county any residual proceeds."
Flat Rate Moving & Storage is irresponsible, repugnant, unprofessional and unethical. I am requesting Flat Rate Moving & Storage accept responsibility for their illicit actions, causing me Mental Anguish -Damages recoverable for loss of real property/defects and compensate me as a consumer who entrusted them with my personal goods, and immediately process my claim for the amount requested.
It is horrific enough that I had to lose everything that I own, due to negligence of Flat Rate Moving & Storage. The least they can do is admit guilt and pay me for damages they incurred. It's felonious companies like this that take advantage of unsuspecting consumers and prey upon them, then use scare tactics to try to bully customers into accepting small reparations, while they get rich over-charging and stealing everything they own, while customer believes their personal property is being safeguarded and protected. No customer should ever have to endure what I have and I hope the Revdex.com, does everything in its power to protect customers against this behavior.
contracted FlatRate Moving & STorage, LLc to conduct her move. Ms *** agreed to the terms of conditions associated with the moving service including waiving the replacement level of liability offered to her by FlatRate in accordance with FMCSA rules and regulations. MS *** filed claims with FlatRate, the respective credit card companies that issued the credit cards she used to pay for the service, and a handful of other state federal agencies- in each filed claim she alleges that FlatRate is refusing to pay her demands, which is blatant falsehood. FlatRate Moving has accepted her complete claim form and process the claim in accordance with the terms of the liability level she selected-again in compliance with FMCSA rules and regulations governing same. However, FlatRate has informed MS *** multiple times that it cannot and will not send payment for the claim that the processed until all other claims filed by Ms *** have been close- essentially refusing to take part is Ms ***'s attempted fraud. Once all other claims have been closed, and, assuming FlatRate is not required to make any payments as the result of these other claims, FlatRate will gladly send Ms *** the payment for the claim the processed in the amount of $353.40. In the name of complete transparency, FlatRate has attached all relevant documents, including the respect Service Contract (Bill of Lading)- including the terms and conditions, Claim Settlement Form, Closed both State of Florida and County complaints, and evidence of Ms *** credit card claims (chargebacks).
(The consumer indicated he/she DID NOT accept the response from the business.)
The merchant essentially disregarded everything stated in my reply and has copy/pasted text accepting no responsibility for the loss and personal damage to my property. As per documentation that I've provided my items exceeds the Cali amount that Flat Rate is compensating me. I once again DO NOT accept this amount and requesting total payment per the claim I provided in addition to TV sets which were listed on the merchant's itemized list to be delivered, yet never received therefore stolen with various other items as demoted in police report.
The company is attempting to stall copy/pasting the exact verbiage from the last response. As advised since I had two separate contracts it is illegal to refuse to compensate me for property in storage because the company destroyed ALL my personal property and somehow still believed they should be monetized for being destructive thieves.
Please see all documentation that I provided indicating this company is operating illegally and it honoring the contract. Visa has determined this company to be responsible for damages and destruction and they will not be paid. I the customer am the victim and will invoke media, consumer protection agencies and any means to recoup my loss of over $70K (as evidenced in documentation) from these felonious deplorable con artist masquerading as professionals.