Flattop Roofing & Construction Inc.

[redacted] and his crew were very easy to work with. [redacted] came all the way from his location to Tri-Cities,Washington to do my roof. [redacted] kept in constant touch with me via e-mail and telephone. Flat top roofing finished my roof before the snow fell!

In February, 2013, I called and asked [redacted] of Flattop Roofing to tell me if he could fix a leak in a roof on a building I own. He said he would give me an estimate. After reviewing the roof, he said I probably needed a new roof but said that he could stop the leak and was in his words was "arrogant about his work". He went out and did the repair. He gave me a receipt stating that I would have a one year warranty. I went out to the property after the work was done to find a big mess on the porch of the back unit. I called [redacted] and asked him why he left the mess. He said he did me a favor by cleaning off my roof. I said, you didn't do me a favor because now I have to pay someone to haul away all the debris. He started yelling at me, using profanity, so I hung up on him.
Fast forward to January 2014, less than one year later, the roof is leaking again, in the same place inside. I texted him to ask him if he was going to honor his warranty. He said if I answered my phone we could discuss it. I wrote back that there wasn't anything to discuss, I needed him to go verify that it wasn't leaking in the same place. He left me two messages, one calling me cheap for not replacing the roof and the next saying I was stupid for thinking he would warranty the whole roof. I left him a message and said he was completely unprofessional. He was the dumb one actually because if the roof needed a different place repaired, I would have probably rehired him. I have since had another roofer out to look at the repair work that [redacted] did and he said that it is, in fact, leaking where [redacted] fixed it. In [redacted]'s message to me, he said he didn't need to waste his time and gas to go out and look because he knows it's not leaking where he fixed it.
So basically, what I rec'd for my payment of $723. was disrespect and verbal abuse from a plebeian and a mess to clear away and a roof that still leaks. I feel that he should have at least honored his warranty by going out to make sure it was not leaking where he specifically fixed it, or alternately, if he couldn't do a decent job, he should have not done the work at all.
Please steer clear of this rude, angry, hostile proletariat of a man.