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Flawless Masonry, Inc.

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Reviews Flawless Masonry, Inc.

Flawless Masonry, Inc. Reviews (2)

I contracted with this company on 4/**/15 to have a driveway project done. Along with the contract a $500.00 deposit was required to get a date on the calendar to begin the work. According to my contract , I had written that I requested this job start no later than the last week in May . I have made several phone calls and emails to this company and have not been successful in getting a response as to when they will begin my job. However, they are still holding $500.00 of my money and did not abide by the contract by not giving me a calendar date, when they received the money. I have not received any response to the phone calls or emails. I want my money returned and the contract cancelled. They should not get to hold my $500.00 and not give me what it was intended for , to get on the calendar for my project to begin. I am frustrated and do not wish to keep calling and getting empty promises when I do speak to someone. At this point , I wish to get my money back and and look for a different contractor. I need my driveway fixed and that is not happening with this company. This company is unreliable.

+1

Review: I used Flawless Masonry to install my driveway and on hot days we cannot park my truck on the driveway. The truck sinks into the asphalt and leaves permanent tire impressions. So I've been forced to park one of my vehicles in the street for a large majority of the summer. The asphalt also comes up extremely easily and has an unusual clay like consistency. Almost anything you put on the driveway causes an imprint, things like benches and carports which I see in other peoples driveways I cannot put in mine. In addition some pavers are sinking and are no longer level causing a tripping hazard. I contacted there office 2 times now and was told they would get back to me. It has now been almost 2 months and still no response.Desired Settlement: I want the asphalt replaced or I want a full refund for the entire price of the driveway. I do not want sealer or patchwork done or any form of "spot repair". I want the asphalt that's currently on the driveway completely removed and replaced with brand new asphalt.

Business

Response:

We are responding to the above complaint filed with the Revdex.com. At this time, we are in the process of re-doing the driveway for [redacted]. The asphalt has been ripped out and will be replaced shortly as well as any other brick work. We are sorry for any inconvenience this may have caused the customer. Flawless Masonry always guarantees their work and we responded to the situation as quickly as possible.Thank you.[redacted]Flawless Masonry

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Description: PAVING CONTRACTORS, MASON CONTRACTORS

Address: P.O. Box 1284, Smithtown, New York, United States, 11787

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