Fleet Depot Transmission & Automotive

Place us a rip off..they quoted me a price and said be done I'm two daysdays later one unnecessary repair transmission still hadn't been done and they were charging me times the quoted price..they still took me for a grand and never did my transmission.DO NOT TAKE YOUR VEHICLE TO FLEET DEPOT

They don't help youI'm a cancer patient I tried making half payments a monthThey would not take itThey said they want us to leave carIf not police would be involved

Mr [redacted] has a GMC Yukon that he brought in for transmission repair, his price for the custom rebuild transmission was$which he got his warranty with that repair, Mr [redacted] was upset that his vehicle keep dying out and small leak and some sensor issues.The Yukon was towed back to the shop and diagnosis , upon the diagnostic it was found he did have a small leak,and there were automotive performance issues , and the flywheel was compromised and needed replacement on the Yukon,.the flywheel was replaced for free because we were going to fix the leak, so no labor was charged for the labor on the flywheelthe only thing that was charged for was the flywheel part which Mr [redacted] got at cost and the tow., Mr [redacted] is aware the the dying out issue is due to his bad battery.Mr [redacted] has picked up his vehicle in and outstanding satisfaction which the letter of satisfaction in provided.we hope that the complained is removed and will satisfied the Revdex.com.thank you [redacted] Fleet Depot

[redacted] San Antonio TX [redacted] Mr [redacted] brought his truck in it issues of the transmission, when explained to him the diagnostic codes on the computer showing he had internal damage mr [redacted] authorized the removal and dismantle and inspection of his transmission, at which point we would fine out what the cause of failure would be, when mr [redacted] was notified he was given an list price of what is would cost to rebuild his transmission and this was with a month thousand mile warrantyAt which he refused and said he would go with cost effective due to his current financial status , He bought a used unit from a salvage yard and we just charged him labor to swap out his transmissions unitAs for his unit he could probably get another unit under warranty where he bought itMr [redacted] signed an invoice with no warranty implied due the the fact he bought his own unitI don't see where he would want a refund when he didnt want the unit build with usthis is why we try to tell the customer not to buy used unitsWe would be more than happy to take a look at his vehicle and see what the problem isThough is is not under warranty

*** ***
*** *** ***
San Antonio TX ***
Mr *** brought his truck in it issues of the transmission, when explained to him the diagnostic codes on the computer showing he had internal damage mr *** authorized the removal and
dismantle and inspection of his transmission, at which point we would fine out what the cause of failure would be, when mr *** was notified he was given an list price of what is would cost to rebuild his transmission and this was with a month thousand mile warrantyAt which he refused and said he would go with cost effective due to his current financial status , He bought a used unit from a salvage yard and we just charged him labor to swap out his transmissions unitAs for his unit he could probably get another unit under warranty where he bought itMr *** signed an invoice with no warranty implied due the the fact he bought his own unitI don't see where he would want a refund when he didnt want the unit build with usthis is why we try to tell the customer not to buy used units
We would be more than happy to take a look at his vehicle and see what the problem isThough is is not under warranty

Mr*** *** has a GMC Yukon that he brought in for transmission repair, his price for the custom rebuild transmission was$which he got his warranty with that repair, Mr*** *** was upset that his vehicle keep dying out and small leak and some sensor
issues.The Yukon was towed back to the shop and diagnosis , upon the diagnostic it was found he did have a small leak,and there were automotive performance issues , and the flywheel was compromised and needed replacement on the Yukon,the flywheel was replaced for free because we were going to fix the leak, so no labor was charged for the labor on the flywheelthe only thing that was charged for was the flywheel part which Mr*** got at cost and the tow., Mr*** is aware the the dying out issue is due to his bad batteryMr*** has picked up his vehicle in and outstanding satisfaction which the letter of satisfaction in providedwe hope that the complained is removed and will satisfied the Revdex.comthank you
*** ***
Fleet Depot

Complaint: ***
I am rejecting this response because:
I took ford f to fleet depo transmission I was told free towing and payment options with major repairs ..they diagnosed my transmission and told me that it could b saved with minor repairs but they would have to pull it and it would cost dollars to repair so I said fine .they then called me back and said that it needed a complete overhaul and it would cost dollars I then asked about payment options and that I would have to go threw title max I didn't have the money so I would find a transmission and put it in myself he then told me I would still have to pay the dollars before I took it home I thought that was way out my budget for just pulling transmission out .he then told me if I'd bring transmission that they would install for more so I figured my truck was there already I would do that so I found a transmission I took it over he told me it would work so I left it there said the electric plug it was different but he said he would make it work.I called the next day he told me that transmission was the wrong one that I needed the transmission with white electric connection so I picked the one I took over and took it back to whereality I purchased it they replaced it with the right one they delivered it to fleet depo to install ..fleet depo then installed transmission I drove it home it was leaking transmission fluid from rear seal transmission was slipping I asked fleet what was happening to truck when I drove it home they said they don't warranty transmission cause I purchased it from someone else the transmission it's self cost me dollars fleet depo charger me dollars for labor .my truck would not start are if it did it wouldn't move from park gear so I took a look under truck and noticed my shift cable was rigged with a wire to hold it in place I took it off and purchased a shift cable it still would not get out of park gear unless I would put it in neutral to start so I can drive it to work it was still leaking I parked it home cause it ran horrible .I began to take transmission out myself so I could take it back to where I purchased it luckily they replaced it with no problem ..when I took transmission out I noticed there were bolts missing ,the transmission dip stick bracket was not in place so it was leaking fluid the wire harnesses had been cut and shoved back in housing with some kind of silicone to hold them in place .I called fleet depo to tell them what I discovered wrong with transmission*** and *** were the guys I talked to they said that sounds like I was blaming them for faulty transmissionHe then told me by protocol his mechanic could have done such a thing I then told him by protocol shouldn't u have told me that wires were tampered with before he installed the transmission I took for instalation.he said he would ask his mechanic if he remembers any such thing..I then told him what we're the chances of him admitting to something like that if his job was on the line he said all he could do is ask...so that I called him back next day to c what his mechanic had said ...he told me that mechanic said he would never do something like that ....and If I would have let them do all the work first time instead of bringing transmission in.I told him I couldn't cause of money issues .he told me I get what I payed for.so I told him ...I guess my next step was to report to Revdex.com he said he would let the owner no.herd from him again.I would have never known if I hadn't done the repairs myself.
Regards,
*** ***

[redacted]San Antonio TX 78253[redacted] Mr [redacted] brought his truck in it issues of the transmission, when explained to him the diagnostic codes on the computer showing he had internal damage mr [redacted] authorized the removal and dismantle and inspection of his...

transmission, at which point we would fine out what the cause of failure would be, when mr [redacted] was notified he was given an list price of what is would cost to rebuild his transmission and this was with a 12 month 12 thousand mile warranty. At which he refused and said he would go with cost effective due to his current financial status , He bought a used unit from a salvage yard and we just charged him labor to swap out his transmissions unit. As for his unit he could probably get another unit under warranty where he bought itMr [redacted] signed an invoice with no warranty implied due the the fact he bought his own unit. I don't see where he would want a refund when he didnt want the unit build with us. this is why we try to tell the customer not to buy used units. We would be more than happy to take a look at his vehicle and see what the problem is. Though is is not under warranty.

Complaint: [redacted]
I am rejecting this response because:I took 97 ford f 150 to fleet depo transmission  I was told free towing and payment options with major repairs ..they diagnosed my transmission and told me that it could b saved with minor repairs but they would have to pull it and it would cost 400 dollars to repair so I said fine .they then called me back and said that it needed a complete overhaul and it would cost 1900 dollars I then asked about payment options and that I would have to go threw title max I didn't have the money so I would find a transmission and put it in myself he then told me I would still have to pay the 400 dollars before I took it home I thought that was way out my budget for just pulling transmission out .he then told me if I'd bring transmission that they would install for 200 more so I figured my truck was there already I would do that so I found a transmission I took it over he told me it would work so I left it there said the electric plug it was different but he said he would make it work.I called the next day he told me that transmission was the wrong one that I needed the transmission with white electric connection so I picked the one I took over and took it back to whereality I purchased it they replaced it with the right one they delivered it to fleet depo to install ..fleet depo then installed transmission I drove it home it was leaking transmission fluid from rear seal transmission was slipping I asked fleet what was happening to truck when I drove it home they said they don't warranty transmission cause I purchased it from someone else the transmission it's self cost me 800 dollars fleet depo charger me 680 dollars for labor .my truck would not start are if it did it wouldn't move from park gear so I took a look under truck and noticed my shift cable was rigged with a wire to hold it in place I took it off and purchased a shift cable it still would not get out of park gear unless I would put it in neutral to start so I can drive it to work it was still leaking I parked it home cause it ran horrible .I began to take transmission out myself so I could take it back to where I purchased it luckily they replaced it with no problem ..when I took transmission out I noticed there were bolts missing ,the transmission dip stick bracket was not in place so it was leaking fluid the wire harnesses had been cut and shoved back in housing with some kind of silicone to hold them in place .I called fleet depo to tell them what I discovered wrong with transmission. [redacted] and [redacted] were the guys I talked to they said that sounds like I was blaming them for faulty transmission. He then told me by protocol his mechanic could have done such a thing I then told him by protocol shouldn't u have told me that wires were tampered with before he installed the transmission I took for instalation. .he said he would ask his mechanic if he remembers any such thing..I then told him what we're the chances of him admitting to something like that if his job was on the line he said all he could do is ask...so that I called him back next day to c what his mechanic had said ...he told me that mechanic said he would never do something like that ....and If I would have let them do all the work first time instead of bringing transmission in.I told him I couldn't cause of money issues .he told me I get what I payed for.so I told him ...I guess my next step was to report to Revdex.com he said he would let the owner no.herd from him again.I would have never known if I hadn't done the repairs myself.     
Regards,
[redacted]

Place us a rip off..they quoted me a price and said be done I'm two days..5 days later one unnecessary repair transmission still hadn't been done and they were charging me 3 times the quoted price..they still took me for a grand and never did my transmission. .DO NOT TAKE YOUR VEHICLE TO FLEET DEPOT. .

They don't help you. I'm a cancer patient. I tried making half payments a month. They would not take it. They said they want us to leave car. If not police would be involved.

Mr. [redacted] has a 1996 GMC Yukon that he brought  in for transmission repair, his price for the custom rebuild transmission was$1400.00 which he got his warranty with that repair, Mr. [redacted] was upset that his vehicle keep dying out and small leak and some sensor issues.The...

Yukon was towed back to the shop and diagnosis , upon the diagnostic it was found he did have a small leak,and there were automotive performance issues , and the flywheel was compromised and needed replacement on the Yukon,.the flywheel was replaced for free because we were going to fix the leak, so no labor was charged for the labor on the flywheel. the only thing that was charged for was the flywheel part which Mr. [redacted] got at cost and the tow., Mr. [redacted] is aware the the dying out issue is due to his bad battery.Mr. [redacted] has picked up his vehicle in and outstanding satisfaction which the letter of satisfaction in provided.we hope that the complained is removed and will satisfied the Revdex.com.thank you [redacted]Fleet Depot