Fleetwood Homes

I am responding to the complaint filed by [redacted] with your company regards hisFleetwood HomeUnfortunately the home did have two leaks in the Master Bath at the tub/showerwallThese leaks were repaired and damaged material was replaced or encapsulated to prevent anyfurther exposer to the homeownerThe floor in the kitchen was also inspected and found to be withinstandards.Additionally, the home did experience some bowed studs in the wall framingThese were also repaired.All repairs have been completed by a licensed contractor and/or a Fleetwood Service TechnicianRepairshave been made in accordance with HUD standardsI have personally been to visit [redacted] home, itis a well maintained beautiful homeOur hope is they enjoy it for many years to come.Sincerely,Jerry C***Service Manager, Fleetwood Homes of Oregon

I am responding to the complaint filed by [redacted] with your company regards hisFleetwood Home. Unfortunately the home did have two leaks in the Master Bath at the tub/showerwall. These leaks were repaired and damaged material was replaced or encapsulated to prevent anyfurther exposer...

to the homeowner. The floor in the kitchen was also inspected and found to be withinstandards.Additionally, the home did experience some bowed studs in the wall framing. These were also repaired.All repairs have been completed by a licensed contractor and/or a Fleetwood Service Technician. Repairshave been made in accordance with HUD standards. I have personally been to visit [redacted] home, itis a well maintained beautiful home. Our hope is they enjoy it for many years to come.Sincerely,Jerry C[redacted]Service Manager, Fleetwood Homes of Oregon

SERVICE DEPARTMENT 7 0 0 7 JURUPA AVENUE RIVERSIDE, CA 9 2 5 0 4 PHONE: (800)718-6179 FAX: (800)718-6183 05-12-17 [redacted] To Whom it May Concern, On December 1, 2016, I had a contractor at [redacted] home to address issues that were reported to me on November 2,2016. He was unable to...

complete all the repairs because he needed parts and material. I had the parts and material shipped to him on December 28, 2016, He was my only contractor in Arizona and told me in February he could not return to [redacted] home for about 6 months. I tried another contractor recommended by the dealer. He did not work out at all. According to [redacted], he made some issues worse. I have found another contractor who was recommended and used by one of my sister factories. I made contact with [redacted] today. I let her know that I found a qualified contractor to complete her repairs. I will have him meet with [redacted] to go over all her outstanding issues. He will report to me what parts and material he will need to complete them so I can get them shipped to him. As you can see, there have been delays. [redacted] has been very patient. There will be no more delays as I will make this my priority. Sincerely,  [redacted] Service Manager 800.718.6179 800.718.6183 fax [redacted]@fleetwoodhomes.com