Fleming Door & Window

I pulled MrsM [redacted] 's paperwork from and found copies of the original agreement signed by MrsM [redacted] It clearly states she has a day window from her service contracts ending date to claim her reimbursement.Her service contract end date is 7/31/2016, days from then is 9/29/The fact that she's looking for a reimbursement on 11/19/can't do anything about.If she had her paperwork in order and turned it in prior to 9/29/she would have her reimbursement.I've enclosed a copy of her service contract reimbursement guarantee agreement for your reviewPlease note the back side #'s and 4.If you have any further questions please don't hesitate to contact me.L [redacted] Sales Manager Toyota San Luis Obispo###-###-####

I pulled Mrs. M[redacted]'s paperwork from 2009 and found copies of the original agreement signed by Mrs. M[redacted]. It clearly states she has a 60 day window from her service contracts ending date to claim her reimbursement.Her service contract end date is 7/31/2016, 60 days from then is 9/29/2016. The...

fact that she's looking for a reimbursement on 11/19/2016 can't do anything about.If she had her paperwork in order and turned it in prior to 9/29/2016 she would have her reimbursement.I've enclosed a copy of her service contract reimbursement guarantee agreement for your review. Please note the back side #'s 3 and 4.If you have any further questions please don't hesitate to contact me.L[redacted] Sales Manager Toyota San Luis Obispo###-###-####

Service Manager, apologizes for our very busy schedule we try and accommodate all of our customers as best as possible. The Service Manager has left two messages for the customer to schedule her appointment to look into the issues she's having with her 2014 Toyota Corolla. Once the vehicle has been...

diagnosed we can discuss alternative transportation at that time.