Fleming's Prime Steakhouse and Wine Bar

Original gift cert purchased 12/22/17 for $75 cash at sister restaurant, Casa Bella 391 e. Main St Ventura, CA both owned by jan Schuster. She would not honor certificate because her employee did not do the transaction correctly since their system was down, however, $75 cash was given to purchase a gift certificate. When I tried to use the certificate on 11/23/18, Jan said it was invalid and marker VOID on it because she said it was no good. I am out $75 . no goods were exchanged. When I wrote a review on Yelp regarding my experience she texted me that since I gave her an unkind review she was no longer going to look into this matter.