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Floor Reviews (5)

I had a very good experience with Floor My sales rep, Jared, was extremely knowledgeable and sincerely concerned that I got what I wanted and at the very best price He was sensitive to my budget! The day of the installation the two installers (I had not moved in yet) did a beautiful job with the flooring and were able to do it in one day as they had indicated I am sure it helped that there was no furniture to be moved, but they did have to tear up the carpet The floor looks beautiful and is easy to maintain The fact that it looks so good and is fade proof, scratch proof, and water proof is a big relief There was dust on the counter tops but if I had thought about it I would have covered as much as I could, but it wasn't excessive Easy because there was no furniture to worry about In short, I would highly recommend Floor for the quality of their product and their service

I used them twice and had a great experience both timesVery accommodating to my availabilityVery happy with salesmen who really explained pricing and installation crews were wonderfulThey knew where to replace my furniture better than I didThank you

I am giving STARS to 50Floor for how they did my flooring job and how they treated me as a customer Here's why I purchased from and had a sheet goods floor installed by them The salesman was very nice and not hard-sell, which I appreciated The installation department verified the appointment the day before and the crew arrived right on time Drew and Miguel explained the process to me and how long it would take Drew noticed that my quote had said sheets of luan to even out the laundry room floor, but since that floor was concrete, the job could not be done that way He refigured the job to add more pieces of luan because all needed to be put in the kitchen for a smooth end product, told me they would take up the existing tiles in the laundry room and put down product to even it, and recalculated the time and price The job total came to $more than I was ltold by the salesman I am redoing an entire house, so more money to be spent was an unhappy surprise I called the installation department, I verified that the crew had explained everything correctly, and, after consultation with the General Manager, the installation department made things right They did not charge me the extra $175; however they will be reimbursing the install team for the extra luan Practicing this sort of business ethics will always cause me to give an excellent review and referral ***

I had a very professional and positive experience with this company from start to finish In addition, I had an small issue that I brought to their attention and to their credit they investigated and re-did the complete kitchen tile floor I was impressed with the flexibility and timeliness of the projects and the customer service staff I would recommend them to my friends and family

I COULD NOT BE MORE HAPPY WITH MY NEW FLOORS OR THE GREAT EXPERIENCE THAT IT WAS WORKING WITH FLOOR FROM START TO FINISH, THEY MADE ME FEEL REAL AT EASE FROM THE FIRST PHONE CALL TO THE FINAL WALK THROUGH, KEEP UP THE GOOD WORK FLOOR

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Address: 1608 Royston Ln Bldg 2, Austin, Texas, United States, 78664-9520

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