Floors That Floor You LLC

Response to [redacted]Customer [redacted] requested a quote for her home floor at [redacted] Rio Rancho. Upon arrival I noticed lots of holes in foundation. I disclaimed that patching never matches. Because " the sand & aggregate in the slab and in the concrete I use to patch do not...

have the same sand, sand color, texture or mixture of portland to sand to aggregate. She understood and said. " I understand and do not expect it to". As for pictures shown, One is from a furniture from [redacted] on osuna. a Furniture store called " [redacted]. Other is A home we did for [redacted], It is near journal pavilion in the [redacted] homes. Other is my personal place of living. Concrete was grinded correctly and exactly to specifications by Husqavarna.  We used a machine called PG450 it is top of the line and works great, With 100 grit diamond inserts 100 grit transitional copper pads, 200 grit transitional copper pads, and 400 grit burnishing pads. the floors was blemish free and very glossy. proper drying times were waited before application of stain and sealer. large amounts of Urine from customers pets were in slab and very noticeable, smell and a yellow color when early polishing. The ammonia content in the urine may cause a different effect upon application. but acid stains did do what they were supposed to & were applied properly on a clean floor, they were sprayed on brushed in then a second spray just as manufacture specs. All supplies were purchased from concrete systems and were top quality products.  No Home Construction was done, contractors license is not needed in NM For painting cleaning or any application. Floors were not "Installed". MR. [redacted] was very happy with our work when we were completed and signed a check.  My Phone broke over the weekend. The [redacted]'s retracted Check,and froze my Buisness Account. I was not able to fix or purchase a new phone with account frozen, nor do any further work being completely broke and not able to touch funds, account is now in negative and [redacted] is trying to collect. over 2000$ dollars in product went into the floors not including labor, and remain with the [redacted]'s. Any concerns of customer were disclosed before job was started (patching) other concerns were completed correctly and to Manufacture Specifications.