FLOORTASTIC

Final Consumer Response / [redacted] (2000, 6, 2015/05/04) */ Yes the company and I resolved the matter [redacted]

Initial Business Response /* (1000, 5, 2015/10/28) */
It was an order that unfortunately was delayed due to freight company issues. A full refund will be issued to customer and I will send them an email receipt of transaction.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/03) */
(The...

consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response /* (4200, 13, 2015/11/17) */
I would like to open this case back up. The company stated they would refund the money back to us and as of this date we have not received a refund. The company sent a refund receipt but the money was not refunded back on our credit card.

Final Consumer Response /* (2000, 6, 2015/05/04) */
Yes the company and I resolved the matter. [redacted]