Flora Care Homes

Business states that consumer signed an agreementConsumer was informed of and acknowledged the refund policy at the time of admissionThere is fees involved, that the consumer is unaware of, when admitting new patientsOur facilities are more economically sound than hospital stays
Unfortunately, there is no unethical business behavior as the customer was aware of the policy and that policy applies to everybodyTherefore, unfortunately, no refund is due

Review: I PLACED MY HUSBAND IN THIS FACILITY ON 3/6/2015. HE ARRIVED AROUND 4:30 PM AND PASSED AWAY ON 3/8/2015 @ 11:20 AM. A PAYMENT OF $4,000.00 WAS PAID. ALTHOUGH I SIGNED A DISCLOSURE STATING NO REFUNDS I FEEL THIS IS UNETHICAL AND PURELY PROFIT FOR THIS BUSINESS.Desired Settlement: A PRO-RATED REFUND.

Business

Response:

Business states that consumer signed an agreement. Consumer was informed of and acknowledged the refund policy at the time of admission. There is fees involved, that the consumer is unaware of, when admitting new patients. Our facilities are more economically sound than normal hospital stays. Unfortunately, there is no unethical business behavior as the customer was aware of the policy and that policy applies to everybody. Therefore, unfortunately, no refund is due.