Business states that consumer failed to properly park on pump #A different customer proceeded to said pump and started pumping diesel at the expense of the customerCustomer was actually watching the whole processOnce the individual left then customer came to complain and demanded his money backBusiness informed customer that they were not responsible for their ignorance yet went forward and issued him $refund (at the business loss)After customer complained to Arco, they were then issued a $gas card
I am rejecting this response because: Park properly on Pump # on one direction- Requested to view the video I do not like people lied to me and I would like Revdex.com or third party to to view the video. Totally false, disagreed, and totally lied "Business states that consumer failed to properly park on pump #8" My car is only take gas and I am not able to pump and proceed go inside the store asking for help (Please see video as evidence- Video will not lie) Employees rude and need learn not talk like they are straight out of jail it is really not appropriate to be talking like that and acting like a hood rat Store did gave me $and calling Police and they negotiate the refund on behalf of me I gave them time to review video and store owner call me back and I have called and left them many messages I call Arco corporate and they kindly send me $ for a good will gesture and I am really appreciated what Arco HQ customer service They handle the situation pretty well Yes, I called Arco Corp HQ "After customer complained to Arco, they were then issued a $gas card" I do not appreciated that the store lied to me and I would like to have third party or Revdex.com to view the video tape to make a fair judgement Thanks
Business states that consumer failed to properly park on pump #8. A different customer proceeded to said pump and started pumping diesel at the expense of the customer. Customer was actually watching the whole process. Once the individual left then customer came to complain and demanded his money...
back. Business informed customer that they were not responsible for their ignorance yet went forward and issued him $15 refund (at the business loss). After customer complained to Arco, they were then issued a $25 gas card.
Business states that consumer failed to properly park on pump #A different customer proceeded to said pump and started pumping diesel at the expense of the customerCustomer was actually watching the whole processOnce the individual left then customer came to complain and demanded his money backBusiness informed customer that they were not responsible for their ignorance yet went forward and issued him $refund (at the business loss)After customer complained to Arco, they were then issued a $gas card
I am rejecting this response because: Park properly on Pump # on one direction- Requested to view the video I do not like people lied to me and I would like Revdex.com or third party to to view the video. Totally false, disagreed, and totally lied "Business states that consumer failed to properly park on pump #8" My car is only take gas and I am not able to pump and proceed go inside the store asking for help (Please see video as evidence- Video will not lie) Employees rude and need learn not talk like they are straight out of jail it is really not appropriate to be talking like that and acting like a hood rat Store did gave me $and calling Police and they negotiate the refund on behalf of me I gave them time to review video and store owner call me back and I have called and left them many messages I call Arco corporate and they kindly send me $ for a good will gesture and I am really appreciated what Arco HQ customer service They handle the situation pretty well Yes, I called Arco Corp HQ "After customer complained to Arco, they were then issued a $gas card" I do not appreciated that the store lied to me and I would like to have third party or Revdex.com to view the video tape to make a fair judgement Thanks
Business states that consumer failed to properly park on pump #8. A different customer proceeded to said pump and started pumping diesel at the expense of the customer. Customer was actually watching the whole process. Once the individual left then customer came to complain and demanded his money...
back. Business informed customer that they were not responsible for their ignorance yet went forward and issued him $15 refund (at the business loss). After customer complained to Arco, they were then issued a $25 gas card.