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Florham Park Fitness

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Florham Park Fitness Reviews (3)

From: [redacted] [redacted] Sent: Thursday, March 12, 11:AMTo: [email protected]; [email protected]; [email protected]: Re: ID [redacted] *** [redacted] Re: J [redacted] ID [redacted] We recently received a letter from the Revdex.comegarding the account of customer [redacted] After reviewing the file it has come to my attention that there is no cancellation form on fileAccording to our records the customer has never cancelled his membershipThe customer does state that the membership was cancelled in December and that he supplied the collection agency with a copy of the certified letter that was sent to cancel membershipCould we please request that a copy of this letter be supplied to usOnce we can confirm that the membership was cancelled we will be able to close out this accountOnce again we apologize for any inconvenience and we look forward to settling this matterThanks Vincent L [redacted] ***

From: [redacted] Sent: Thursday, March 12, 2015 11:13 AMTo: [email protected][email protected][email protected]... ID [redacted]...

[redacted]             Re: J[redacted] ID [redacted] We recently received a letter from the Revdex.comegarding the account of customer [redacted]. After reviewing the file it has come to my attention that there is no cancellation form on file. According to our records the customer has never cancelled his membership. The customer does state that the membership was cancelled in December 2013 and that he supplied the collection agency with a copy of the certified letter that was sent to cancel membership. Could we please request that a copy of this letter be supplied to us. Once we can confirm that the membership was cancelled we will be able to close out this account. Once again we apologize for any inconvenience and we look forward to settling this matter. Thanks Vincent L[redacted]

Review: Gym is great however billing and canceling is terrible. I sent in a letter canceling services back in December of 2013. Not only did they not cancel my membership but they continually charged my account for months after the letter was sent. The only reason I knew it was not canceled was by receiving a collections notice from the gym. While calling to try and resolved my issue it was no help. The manager John said I would need to come in to cancel my membership and pay for the months not used in full prior to canceling. I explained to him I live over 50 miles away and instead of working to resolve the issue he decided to lecture me about responsibility when it was his gym that caused the mess up in the first place. My Bill is over $600 they keep sending to different collection agencies. With each new agency they send it to I have to mail them proof of my certified letter of cancellation for them to stop calling me. Once they stop the gym then send its to a new agency.Desired Settlement: Cancel the membership.Credit the account for the months I didn't use the gym since I canceled and moved.Remove me from all of their different collection agency they have tried to reach out to me Remove me from their emails.

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From: [redacted] Sent: Thursday, March 12, 2015 11:13 AMTo: [email protected]; [email protected]; [email protected]: Re: ID [redacted]

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Description: Fitness Centers

Address: 187 Columbia Tpke, Florham Park, New Jersey, United States, 07932

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