Florida Auto Transport Relocators, Inc.

Thank you so much for bringing this incident to our attention.[redacted] did ask Buskirk Plumbing to come out, look at, and give an estimate on, a situation in his home.It was explained to [redacted] a service fee of $60 would be charged to come and look at the situation. [redacted] agreed. We added WV...

sales tax making his bill $63.60.On the initial phone call [redacted] stated that "pipes came apart in the laundry room." (see attached file)When Buskirk Plumbing's representative arrived at [redacted]'s home he also wanted other water lines ran for another bathroom as well as repairing the lines in the laundry room.When Buskirk Plumbing gives an estimate on a particular job; parts, labor and tax are figured into the total. Buskirk Plumbing does not itemize bids. This was explained to [redacted] and then he was "encouraged to get other estimates."Buskirk Plumbing encourages all potential bid customers to get other estimates. If they like the bid that was given, they call and are put on the schedule at that time.[redacted] was free to accept or reject the estimate. We did tell [redacted] that since he had to pay a service call when we came out,IFhe accepted our bid, the service charge would be deducted from the estimate. [redacted] told us he did not want to take our bid because he thought it was too high.Buskirk Plumbing provides free estimates in the Parkersburg/Vienna/Belpre area. When a representative travels out of those areas to give an estimate, the Customer is told a $60 fee will be charged and if they like the bid and schedules the work to be done, the service fee will be deducted from the total at that time.Buskirk Plumbing held to the agreement with [redacted]. A plumber came out, looked at the job, and gave [redacted] an estimate (see attached file) to do the job. [redacted] paid the agreed-upon service fee (plus WV tax). The estimate given was then up to [redacted] to accept or reject.Buskirk Plumbing holds our servicemen and women in high regards. Mr. Buskirk is a veteran as well. Buskirk Plumbing has done and continues to do work for retired as well as active members of our Armed Forces.If you have further questions, please call the phone number below or email.Sincerely,[redacted]Buskirk Plumbing LLC(304) [email protected]://buskirkplumbing.com/P.S.: The date on the Estimate file for [redacted] is of no consequence. When [redacted] did not accept the bid, his file was moved to a Sunday date to help keep things organized. In the attached file, you will see that ESTIMATE jobs are put into a Sunday space.