Florida Home Improvement Associates

Sliding glass door improperly installed in April Have tried on numerous occasions to get them to fix the problems without results Side sills on stationary portions of glass doors cut too short allowing entry of bugs, dirt and waterScreens for doors improperly fitted, replaced, then ruined by installer not familiar with the jobHave been told that the sill parts were ordered when they were notnumerous phone calls from me have either been unanswered or provided excuses for why job was not doneHurricane season is fast approaching and we are stuck with leaky 8'x16' doors that we paid over $for

Reported moisture in between windows in master bedroom on (email)No contactSent email on for status, no response Lifetime warranty on windows (installed priced at $9000.00)Have been paid in fullReported moisture in between glass of window in bedroom on (email).Tom Harrington responded to email stating would get back to us by Monday.Never heard from himSent email on asking status of windowStill no responseHave contacted you and the Attorney Generals Office for help.Have had problems since installed in Moisture (water dripping) on bar/frame where lock mechanism is locatedStated couple in Jacksonville had the same problem.Only occurs when the temperature goes below freezing (Have pictures)Was told to open a window our house was too humid.Defeats purpose of new windows and there goes our heat out the window.Test window (one) was installed in kitchenLow quality window glass does not clean and has scratches and small dents.Complaine

Window installation did not meet inspection Damage to my home has not been repaired I have made multiple calls with no resolution of response I hired FHIA to manufacture and install windows and sliding glass doors for my home When the building inspector came, the project did not meet code There was also damage to my stucco and paint that has not been repaired The screens for my sliders still have not arrived I also financed this project with the company but they sold off my loan to another lender before I could even argue that I would not pay until issues were rectified I have placed calls to the companyThe first was placed after the building inspector was here andI had to leave a message The second was to my 'personal representative'...the salesman who sold me the windows He said he would get back to me and never did The last call was to the main office in Orlando I was told I would be contacted by 'the boss' to arrange the repairs and deal with the issues

I had my resistant windows installed by Florida Home Improvement Associates, and my experience with them was very goodThey have the tendency to be keen with their attention to details, even when it comes to the clean up crewThey made sure to leave the area well kept during and after the installationI highly recommend the team at Florida Home Improvement AssociatesThey show nothing but professionalism throughout every step of the processThank you guys fro the hard work

Didn't get bronze windows requested No inspector here while installing Big window's leveling mechanism broke when being demonstrated Never fin On 4/26/We had all windows replaced by FHIAAn inspector was not present during installation(As Required)Half of my windows are left uncaulked with NO window treatments for privacyIt has been almost a month since the windows were installed and no contact from anyone in the company without us initiating the call We have gotten promise after promise that a crew would be here in the next two days...never showed any of the timesWe are still with no appropriate window treatments nor the caulking doneFor an almost $9,we are stuck Today my husband called and requested the FHIA supervisor of the Area Manager, Tom B [redacted] , all he could do is leave a message on his phone.....REALLY?!?!

We just had new windows installed by FHAThe windows appear great, but time will tell how good the product isThe important topic right now is the crew/contractor that came out to install the windows Professional is an understatement! I am thoroughly pleased with EVERYTHING right nowPolite, explained everything, cleanand prevented messes with drop-clothsThe areas they worked in are cleaner than when they arrived It was a four-man team and they all worked well togetherI never saw anyone sitting around goofing offI canâ t say enough about how pleased I am with the craftsmen that arrived to install my windowsThank you for living up to and exceeding my expectations; which were from the consultant who sold me the product and service! Thank you!