We were extremely disappointed with the craftsmanship of the shed we purchased. There were multiple cosmetic details that we were unsatisfied with. When we spoke to the owner on the phone about our concerns, he agreed with us and guaranteed he would take care of it. He sent two different carpenters out to fix the problems, however, neither were successful. After multiple calls to the the owner, he finally came to see the shed himself, approximately 10 days after the fact. He was very derogatory towards the findings that he originally agreed with us about over the phone. We felt like our un-satisfaction with the product we purchased and paid for was a total inconvenence to him. In his words "It's just a shed". Our experience with this company was very poor. We are still dissatisfied with the finished product and very unhappy with the lack of customer service.
We were extremely disappointed with the craftsmanship of the shed we purchased. There were multiple cosmetic details that we were unsatisfied with. When we spoke to the owner on the phone about our concerns, he agreed with us and guaranteed he would take care of it. He sent two different carpenters out to fix the problems, however, neither were successful. After multiple calls to the the owner, he finally came to see the shed himself, approximately 10 days after the fact. He was very derogatory towards the findings that he originally agreed with us about over the phone. We felt like our un-satisfaction with the product we purchased and paid for was a total inconvenence to him. In his words "It's just a shed". Our experience with this company was very poor. We are still dissatisfied with the finished product and very unhappy with the lack of customer service.