Sign in

Florita's

Sharing is caring! Have something to share about Florita's? Use RevDex to write a review
Reviews Florita's

Florita's Reviews (12)

Hi [redacted] all customer service representatives that I have been in contact with have been from the business the complaint is against the credit card information (number and CV) was typed out in an email to Melodie at Hawaii Pacific Health and she typed the wrong information to be processed (the credit company confirmed this and I am trying to get written confirmation of this)On a separate date, a customer service representative told me over the phone that I could fill out an online form to make payment, however the form wouldn't accept the zip code (not a US zip nor is it my address) The payment would have already been processed with out the credit card address had the CV code been typed correctly However, I received a letter in the mail stating that the payment was declined (because of the incorrect CV) in the wrong amount from what I owedMeaning, had the correct CV code been typed, they would have been charging me $more than what I owedIn that sense, thankfully Melodie sent the incorrect information to be processed Best, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com complaint # [redacted] , thank you for your patience as we review Ms [redacted] concerns regarding making payment for services that she have received from [redacted] for [redacted] We are currently reaching out to patient and have made several attempts to contact her to discuss other options on her outstanding balance and is awaiting a response from patient.Thank you,

From: *** *** *** Sent: Wednesday, December 31, 8:AMTo: *** ***Subject: RE: Hawaii's Revdex.com, Complaint *** Hi *** Payment was processed on 12/24/and applied to the accountNo further outstanding items for this patient Thanks ***

Revdex.com complaint #***, thank you for your patience as we review Ms*** *** concerns regarding making payment for services that she have received from *** *** *** for *** * *** We are currently reaching out to patient and have made several
attempts to contact her to discuss other options on her outstanding balance and is awaiting a response from patient.Thank you,

You may hear from the Hawai‘i Pacific Health Patient billing department shortly to as they are attempting to contact you to resolve your requests. They have already started reaching out. If you would like to reach them
directly the phone number is *** ***
*** ***

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***
I coincidently only started receiving phone calls from Hawaii pacific after filing the complaintI also received an email claiming that again a payment was declinedAfter speaking with the credit card company, the person from Hawaii Pacific mistyped the card information (not surprising after they have sent me multiple bills/letters with different amounts that I don't owe for) The correct information had already been given! This has been going on for months and it wasn't until a complaint was made that now they want to take money from me This is beyond ridiculousI was probably a part of the minority who actually tried to pay their billAfter months of trying, stress and now all of the long distance charges I've incurred phoning multiple people from Hawaii Pacific, I don't feel that I should be responsible for this bill

Revdex.com complaint #***; Payment discrepancy has been resolved with patient The case is resolved and closed with Hawai‘i Pacific Health We thank you and appreciate your patience with this matter.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Richmond Alarm does not follow written directions to openings or closings per customer request Richmond Alarm does not respond to a request to add services in a timely manner Their response time is to minutes on a unscheduled opening just too check as to who opened Does not verify who opens or closes when calling the business to or ask for pass codes percent of the time
Very poor service

*** *** *** ***
*** *** *** *** *** *** **
*** *** ***
*** *** *** ***
*** *** ***Kaina Kelley,
thank you for your patience as we review Ms*** ***’s (case# ***) billing concerns for services that she have received from *** *** *** *** *** * *** We are currently reaching out to Ms*** *** to discuss her outstanding balance and is awaiting a response from patient. Tracy BHawai‘i Pacific HealthPatient Billing Analyst*** ***

Hi ***
all customer service representatives that I have been in contact with have been from the business the complaint is against.
the credit card information (number and CV) was typed out in an email to Melodie at Hawaii Pacific Health and she typed the wrong information to be processed (the credit company confirmed this and I am trying to get written confirmation of this)On a separate date, a customer service representative told me over the phone that I could fill out an online form to make payment, however the form wouldn't accept the zip code (not a US zip nor is it my address).
The payment would have already been processed with out the credit card address had the CV code been typed correctly.
However, I received a letter in the mail stating that the payment was declined (because of the incorrect CV) in the wrong amount from what I owedMeaning, had the correct CV code been typed, they would have been charging me $more than what I owedIn that sense, thankfully Melodie sent the incorrect information to be processed.
Best,
***

Check fields!

Write a review of Florita's

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Florita's Rating

Overall satisfaction rating

Add contact information for Florita's

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated