while out on Surgery, I reported water damage and mold in the ceiling of the apartment on June, XX XXXX, no one has done any repairs until this day
on June 19, I went to office to complain about the water damage and mold in the ceiling in my living room, no one has done any repairs in the apartment when I went to pay in October, I asked why haven't the repairs been done, the agent "states we will look into it, but your rent is she disregard and disrespect of a tenant is all call from, door handle also reported same day not have been fixed as of this day, cracks in wall nothing completed only thing was done was the sink
I have a maintenance issue that has not been responded to adequately
I live in an apartment complex that is owned by MAA in Texas that has been incredibly unhelpful regarding my air conditioning unit that has been giving us trouble since 3-18-We have reached out to maintenance on multiple occasions, (some of which go completely unanswered) are promised things that are not delivered, and receive little to no response from the leasing office regarding the issue
Additionally, I have filed a complaint with the corporate office which has yet to respond to me in a timely mannerThe customer service that I have received regarding our service requests has been horrible at bestOne maintenance technician even implied that it was my fault for living on a third floor apartment and that I should live with it being over degrees inside
I am incredibly disappointed in the lengths I have had to go to in order to get our air conditioning unit replacedWe have had two maintenanc
I moved out recently and am trying to pay my final bill, however return contact has been limitedThey have turned this over to a collection company
I moved out of this complex, after proper notice on May 2ndThey didn't perform a customary walkthrough so I took video of the condition of the apartmentI received the bill, about weeks ago, that was dated 5-16-(the date it was printed)I received a letter from a collection agency a couple of days later, regarding the final billI contacted the apartment complex immediately and had a dispute with some of the $in final chargesI have communicated that I would like to pay the bill and we finally agreed on the final amountI mentioned I would pay the bill this Friday, 6-26-17, and asked what forms of payment are acceptedAt this point, I'm just trying to pay the final bill to Colonial Village at Oak Bend before the credit collection company places this on my creditIt doesn't seem as though the management is interested in c
They are trying to charge me for insufficient notice fee
I gave this apartment my day notice on 06/31/letting them know that I would be out of the apartment complex by the end of lease on I was able to finish all of my packing and was able to return my keys on however I paid for the entire month On 08.27.18, they sent me a bill for $stating that it was for the remaining utilities, however, when I called them about it, they stated that they had to prorate my rent for the days in August that I was not there, basically returning $to me but then turned around and charged me an insufficient notice fee of $ This is totally incorrect I gave exactly days notice as mentioned in the contract So after they prorated this and took the money for the utilities, I should be receiving a credit of $
The last few months I was there, they let pest control into my apartment illegally stating that they accidentally gave them the wrong
My wife and I moved into Colonial Village at Oakbend in 9/28/ We had requested that we be allowed to walk thru the apartment prior to moving in but the apartment complex failed to get the apartment ready prior to our move in date so we went in fairly blind A few weeks after we moved in the area experienced its first rainfall
Upon arriving home from work, wife and I found a maintenance worker outside our garage using a stick in attempt to dislodge leaves from a pipe, which was the only means of drainage for the entire south west portion of the apartment complex, which is only about 3" in diameter We opened our garage to find that water had gone all the way to the rear of it and wet everything that was on the floor Our garage is positioned at the bottom of a hill so every time it rains even slightly, all the water from this side of the complex flows straight toward it We contacted the office several times regarding the curb at the side of the driveway which prevented th
I am writing to complain about several issues I have faced as a tenant at CV at OakbendMy roommates and I have been leasing this apartment for yearsWe have never caused issues, we have maintained the apartment and never missed or late on a paymentWe have recently, over several months, faced several issues regarding our health and safetyWe have requested numerous times to have the dead battery replaced in our smoke alarm because the ceiling is too high to take care of this ourselvesIt has been over a month with no resolutionOr dryer makes a loud screaming sound that is concerning but, again, after several complaints, nothing has been doneI was verbally assaulted by my neighborI believe he got us confused with someone else and I felt unsafeI called the manager, emailed the manager, went down to talk to the manager but I never was able to get in touch with anyoneWe have ants in or closets and pests outside that eat our trash that the valet is suppose to pick up as pa
The tenants are being charged for carpet replacement for almost the price of rent
For the past three years, I have been a resident at Colonial Village at Oak Bend with a roommateThe year prior, she lived in the complex in a separate unitUpon move-out, we agreed to pay a $express cleaning feeIt seemed that the fee would include a carpet cleaning from what we were told by office staffThat was helpful for us since we were moving to separate locations within a short period of timeWe were later told that our carpet had to be replaced from a spot on the carpetWe sent emails to ask for follinformation, there were weeks in between replysBy the time we finally got a response, it was after I had been contacted by collectionsI was a resident who always paid my rent on time and never had any issues and the MAA management was not sympathetic or helpfulI am so disappointed in the company and wouldn't refer living there to anyone
while out on Surgery, I reported water damage and mold in the ceiling of the apartment on June, XX XXXX, no one has done any repairs until this day
on June 19, I went to office to complain about the water damage and mold in the ceiling in my living room, no one has done any repairs in the apartment when I went to pay in October, I asked why haven't the repairs been done, the agent "states we will look into it, but your rent is she disregard and disrespect of a tenant is all call from, door handle also reported same day not have been fixed as of this day, cracks in wall nothing completed only thing was done was the sink
I have a maintenance issue that has not been responded to adequately
I live in an apartment complex that is owned by MAA in Texas that has been incredibly unhelpful regarding my air conditioning unit that has been giving us trouble since 3-18-We have reached out to maintenance on multiple occasions, (some of which go completely unanswered) are promised things that are not delivered, and receive little to no response from the leasing office regarding the issue
Additionally, I have filed a complaint with the corporate office which has yet to respond to me in a timely mannerThe customer service that I have received regarding our service requests has been horrible at bestOne maintenance technician even implied that it was my fault for living on a third floor apartment and that I should live with it being over degrees inside
I am incredibly disappointed in the lengths I have had to go to in order to get our air conditioning unit replacedWe have had two maintenanc
I moved out recently and am trying to pay my final bill, however return contact has been limitedThey have turned this over to a collection company
I moved out of this complex, after proper notice on May 2ndThey didn't perform a customary walkthrough so I took video of the condition of the apartmentI received the bill, about weeks ago, that was dated 5-16-(the date it was printed)I received a letter from a collection agency a couple of days later, regarding the final billI contacted the apartment complex immediately and had a dispute with some of the $in final chargesI have communicated that I would like to pay the bill and we finally agreed on the final amountI mentioned I would pay the bill this Friday, 6-26-17, and asked what forms of payment are acceptedAt this point, I'm just trying to pay the final bill to Colonial Village at Oak Bend before the credit collection company places this on my creditIt doesn't seem as though the management is interested in c
They are trying to charge me for insufficient notice fee
I gave this apartment my day notice on 06/31/letting them know that I would be out of the apartment complex by the end of lease on I was able to finish all of my packing and was able to return my keys on however I paid for the entire month On 08.27.18, they sent me a bill for $stating that it was for the remaining utilities, however, when I called them about it, they stated that they had to prorate my rent for the days in August that I was not there, basically returning $to me but then turned around and charged me an insufficient notice fee of $ This is totally incorrect I gave exactly days notice as mentioned in the contract So after they prorated this and took the money for the utilities, I should be receiving a credit of $
The last few months I was there, they let pest control into my apartment illegally stating that they accidentally gave them the wrong
My wife and I moved into Colonial Village at Oakbend in 9/28/ We had requested that we be allowed to walk thru the apartment prior to moving in but the apartment complex failed to get the apartment ready prior to our move in date so we went in fairly blind A few weeks after we moved in the area experienced its first rainfall
Upon arriving home from work, wife and I found a maintenance worker outside our garage using a stick in attempt to dislodge leaves from a pipe, which was the only means of drainage for the entire south west portion of the apartment complex, which is only about 3" in diameter We opened our garage to find that water had gone all the way to the rear of it and wet everything that was on the floor Our garage is positioned at the bottom of a hill so every time it rains even slightly, all the water from this side of the complex flows straight toward it We contacted the office several times regarding the curb at the side of the driveway which prevented th
I am writing to complain about several issues I have faced as a tenant at CV at OakbendMy roommates and I have been leasing this apartment for yearsWe have never caused issues, we have maintained the apartment and never missed or late on a paymentWe have recently, over several months, faced several issues regarding our health and safetyWe have requested numerous times to have the dead battery replaced in our smoke alarm because the ceiling is too high to take care of this ourselvesIt has been over a month with no resolutionOr dryer makes a loud screaming sound that is concerning but, again, after several complaints, nothing has been doneI was verbally assaulted by my neighborI believe he got us confused with someone else and I felt unsafeI called the manager, emailed the manager, went down to talk to the manager but I never was able to get in touch with anyoneWe have ants in or closets and pests outside that eat our trash that the valet is suppose to pick up as pa
The tenants are being charged for carpet replacement for almost the price of rent
For the past three years, I have been a resident at Colonial Village at Oak Bend with a roommateThe year prior, she lived in the complex in a separate unitUpon move-out, we agreed to pay a $express cleaning feeIt seemed that the fee would include a carpet cleaning from what we were told by office staffThat was helpful for us since we were moving to separate locations within a short period of timeWe were later told that our carpet had to be replaced from a spot on the carpetWe sent emails to ask for follinformation, there were weeks in between replysBy the time we finally got a response, it was after I had been contacted by collectionsI was a resident who always paid my rent on time and never had any issues and the MAA management was not sympathetic or helpfulI am so disappointed in the company and wouldn't refer living there to anyone