Flow Honda

Review: I went into Flow Honda to purchase a Honda on or around April 28, 2013. I have purchase a car from Flow back in the 90's. So I was thinking why not go back to Flow. And as a procedure which I know they have to run your credit. So it was Salesman name [redacted] who waited on me. And I told him it I am not approved on two try not to run my credit no more than that amount of times because I already had 2 places who would have gave me the loan for they car. One place was Credit [redacted] and [redacted] Finance. I waited about a week in a half because Mr. [redacted] kept telling me he was getting things work out with a bank. And when I finally talk to the Credit Manager [redacted] he said maybe I need to lease a car and I told him know. And I waited and waited and he never called me no more. So on May 05, 2015 my brother whom lives in [redacted] NC came and pick me up because he was saying the Dealerships there works hard for they clients to get them in the car they want. I got there at the Dealership and within 5 hours I was in my new car and was on my way back to home. But in the meantime while I was waiting the Salesman and the Credit Manager told me that Flow Honda had ran my credit so many times and that was a big problem and it was going to be a big problem later on. It was called something about Flow was like saying if you don't get the car at Flow Auto you they was going to be sure I don't get no car no where and that almost happen until the Dealership in [redacted] NC Manager had to call a someone and had to explain what Flow Honda had did to me and finally I got my car. I call [redacted] and the Credit Manager while I was in [redacted] NC at the Dealership and explain to them what they had did and I didn't appreciate that at all but they never called me back. So as days passed I was getting rejections notices from everywhere all over the United States. So I call to speak with some one over Flow Honda so a General Manager call me back and apolized for what I was going threw. (CONT. TO READ THE NEXT BOX )Desired Settlement: It stress me out so bad for what Flow had took me threw having to go way out to town to purchased me a car of my choice. But what the problem is now I am still getting them rejections notices. It may not mean nothing to Flow but I have been working hard over the years to build my credit up and getting my bills paid off gradually and to me that mean a lot to me. To my understanding Flow have pull my credit at lease 35 times according to what I was told and I see on my credit injuries. I want a re

Business

Response:

We regret that the customer is upset with our attempts to

secure financing on their behalf and apologize that we did not provide more

information during the process. The

information provided by the dealer in [redacted], NC is incorrect and inaccurate

regarding the financing process and the effects on the customers credit

history. The customer submitted an application for credit with our

team on April 28, 2015. In order to

secure credit, all dealerships submit multiple inquiries at the same time and

credit rating agencies take this into consideration. We submitted the following inquiries within a 4 day period: