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Flow MINI Winston Salem

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Reviews Flow MINI Winston Salem

Flow MINI Winston Salem Reviews (5)

We apologize to the customer for our mistake and miscommunication, and for letting the previous attempts to contact us fall through the cracks We have contacted the customer directly and offered a full refund, which was accepted We are also shipping the correct part, free of charge, due to the inconvenience to the customer Our thanks to the customer for their patience

My name is Kelvin *** (General Manager for Flow MINI) in Winston Salem NCI got a vm forwarded to me today regarding Mr *** and his recent purchaseThe issue with his tags has been addressed and he should have his tags in the next daysUnfortunately the person who owned the MINI that
he purchased had passed away and create a unique situation regarding the title workWe have met with Mr *** in person and explained the unique circumstances and he is agreeable that he will have his permanant tags soonPlease feel free to reach out to me if you need any more clarificationThanks for your help

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12452250, and find that this resolution is satisfactory to me. Thsnk you for your helpI was contacted by the company and all my problems were solved very quickly with a very nice apology.I could not have been better serviced.My gracious reguards
Regards,
Ginger ***

We apologize to the customer for our mistake and miscommunication, and for letting the previous attempts to contact us fall through the cracks.  We have contacted the customer directly and offered a full refund, which was accepted.  We are also shipping the correct part, free of charge,...

due to the inconvenience to the customer.  Our thanks to the customer for their patience.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: 12186971
I am rejecting this response because: This is not a resolution I'm am going on month number four and still don't have answers. None of this was told to me in March when I purchased this vehicle;  No one told me there wasn't a title for this vehicle, if so I wouldn't have purchased it.
Regards,
Rene [redacted]

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Address: 2575 Peters Creek Pkwy, Winston Salem, North Carolina, United States, 27127-5657

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