Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThis business has lowered itself once again, now with a poor attempt to provide a coherent response that actually addresses the point of concern from the complaintApparently the owner of the business is poorly misinformed with the state of Indiana's audio recording lawsIndiana uses a "one party consent" lawIn that law, any conversation can be recorded as long as one person is awareI obviously knew the conversation was being recorded, therefore it was an "authorized" recordingAfter meeting twice, once on 6/and on 6/17, two reports were written that involved myself that I learned the contents of and received copies of on 6/After being appalled that the company committed perjury despite signing an affidavit which stated the information provided in the reports was true under penalty of perjury, I conferred with my attorney on what I should doMy attorney stated that since I had agreed jointly to use this company before any sessions were ever completed, I would have to get the other party to agree to use a different co-parenting facilitatorIf I refused to go to the co-parenting facilitator agreed upon then I could be held in contemptShe advised me that the best thing I could do to protect myself from any future reporting, was to tape record the sessions From that point on, the last remaining sessions, I tape recorded I didn't really have any complaints after each session was completed (besides some stereotypical comments that discriminated against men in general), because I did not know that the company was going to continue to practice reporting and perjuryThere wasn't any other reports that were submitted prior to the remaining sessions being completed, so I had no reason to believe that the reporting and perjury were going to continueHad I known, I could have had my attorney try to step in or I could have addressed it with the company On July 28th, I learned the company had performed a conflict of interest and had begun "mentoring services" of my daughter whom I have joint legal and physical custody of, without my joint approval, despite stating on recording on July 1st that the owner/employee would not be performing mentoring servicesMentoring services were not court orderedAfter presenting this information to my attorney, I was advised this was a conflict of interest and was advised if the employee shown up to my home again uninvited as she did on July 28th demanding/insisting to take my child for a mentoring session, to not release my child into her careWhen I asked my attorney should I go to the last two scheduled sessions, one of which was scheduled the very next day on July 29th, my attorney didn't get back with me until after I completed the 7th session, at which point she advised I just attend the last session scheduled for 8/or she could file a conflict of interest and have her reports thrown out of court, but in that case, we would have to start over and pay for another set of co-parenting sessionsI felt stuck since I didn't have that kind of money to start over and was court ordered to do the sessionsMy attorney advised to just keep recording the sessions in case the next set of reports were false Two remaining reports came out in August that were littered not only with lots of perjury but with very biased personal opinions that were based on a lot on hearsay and no proven facts At the end of August, I had a court hearing in which a judge made some decisions based off of the reports this business madeDue to the hearing being set for only mins, the judge didn't have time to listen to near hours of tape recordings and made a temporary decision that has negatively impacted mine and my daughter’s livesAfter that, I took the reports to a psychological expert whom is a doctor that specializes in parental alienation that I asked to be involved in our caseThe doctor asked if I could have the recordings transcribedAfter learning the substantial cost of transcriptions, I emailed the sole employee of the business, since the repercussions of her reporting kept accruing My email, which I can provide a copy to you, had nothing in it can be considered remotely "malicious" as the business claims There was no excuse for an alleged professional business to not send any kind of reply or acknowledgment of any kindI wasn't referred to any manager or human resource department to handle my complaint as this is a one person business and I only had one source of contactThe business claims in their response to you that I threatened themThere were no threats in my email, I directly told the business what I was seeking, why I felt I deserved for the business to rectify their mistake, gave numerous, but not nearly all of the examples of perjury from the reports to support my position, and I did not ask for a new report to be written in a week's timeWhat I asked for, was some sort of reply/acknowledgment, either a YES OR A NO by the end of that work weekI stated if I couldn't get the situation resolved, I would be seeking assistance from the Revdex.com, attorney general, or local news as it was an injustice to have to spend money on a service that wasn't just to "facilitate co-parenting sessions" but part of that service was to provide non biased, truthful, accurate reports of those sessionsThe latter most certainly did not happen, that is why I feel entitled to some type of monetary refund I did ask but certainly did not demand, that the company either withdraw the reports or for the first time write a truthful oneI even offered to meet at a neutral location so that the employee didn't have to take my word for what was said on the recordings and could listen to them their selves before making any kind of decisionI received no kind of response by the end of the week and sent a second email, which was one paragraph (not 2-pages as the company lies in their response, I can provide that 2nd email as well) and asked for a response, in my second email I didn't speak of contacting any outside agency, I simply asked for a yes or no and if it was a "no" then a justified explanation of why they would not refund my money or withdraw the perjury filled reports Furthermore, the business has now slandered me in their response to you based off of no facts and only off of either hearsay or their personal opinionThe business makes a claim in their response that “this is not the client's first incident with trying to influence a report that he was not successful at manipulating" The audacity of the slander is unsettling There is not one record or any proof of the employee's statementIf the employee didn't just concoct this statement on their own, then they were influenced by hearsay of an opposing party whom has no justification or proof to make a claim like thatIn all actuality, in my first meeting with the employee of the business, when giving background history of the opposing party, I had mentioned how the opposing party had manipulated the reporting process to favor her in the last court case that we had and actually have those reports to back up my statements made to the employee of this business, yet the business twisted the scenario to be the complete opposite and couldn't keep their facts straightOn top of everything else, this business continues to concoct personal beliefs and is trying to pass them off as facts, in paragraph one of the business's reply to you, they state" client willingly paid for services after each session and without any complaints until the unauthorized tape was heard later by another person who was not involved in the sessions" The business has no basis or any facts to make that statement, the business has no basis to pass assumptions off as facts and there is no direct proof or truth to that statementThe problem I had is not if somebody else listened to the recordingsThe problem, which the business is trying to bypass and not address in their response, is that after the reports were written and released which involved the recorded sessions, the reports were fictitious in many aspects and didn't coincide with what actually occurred in the sessions which the recordings can provideLastly, the business st [redacted] in their reply that they "will not yield to threats and intimidation to satisfy this documented pattern of controlling behaviors." As provided, you can see how the emails to the business are not threats and certainly not intimidating but furthermore, the business has once again slandered myself and concocted another unjustifiable lie stating there is a documented pattern of controlling behaviorThere is no basis for such a comment and there is no documented papers or files that suggest such an outlandish statement Regards, [redacted]
Co-parenting services was rendered to client and completedhoweverthe complaint is not about the 'completed' servicesThe complaint is about what was witnessed during the sessions and the disagreement with what was documentedA referral to another agency of choice would have been supported and welcomed after the first session or twoClient had the right to discontinue services at any time and resume with another agency if he did not agree with the report and/or was not satisfied with the services renderedClient did not have any disagreements about what was been taught during the sessionsevidenced by several interactions in sessions, completed assignments (which was submitted to his attorney) and receiving/accepting his certificate of completion on the last day of service; client willingly paid for services after each session and without any complaints until the unauthorized tape was heard later by another person who was not involved in the sessionsIn this complaint, client again, admitted to freely continuing sessions and recording them I was contacted via email on a couple of occasions and was directed not to respond due to the nature of the written threats of hint complaining to various agencies in the community and the local Newsif I didn't give him a refund and change my report to the court before hearing around 10/23/14: client gave me a deadline within the same week trying to get a new report by his next hearing date; as admitted in this complaint (9/22-9/26)Just as the client had the right to end services at any time if he was not pleasedI also reserved the right not to continue to read the threats and maliciously motivated lengthy emails (2-pgs) or meet with him and listen to the unauthorized tapings of the sessions (which can he altered) The sessions were taped without my or the other participants' knowledge and without verbal/written consent (why was it hidden): leading to question the motive and purpose for continuing the service The opportunity to record the unauthorized taping of sessions appears to be the motive for completing and paying for the 'unsatisfactory' services; using it later may have been the objective for presenting it in the family court battle to gain unjustifiable favorThis is not the client's first incident with trying to influence a report that he was not successful at manipulatingThis agency will not yield to threats and intimidation to satisfy this documented pattern of controlling behaviors A refund would not apply in this situation since the client completed and willingly paid for completed services (co-parenting); the other participating party present in the sessions did not have any complaintsI can send an addendum summary report of the completed co-parenting topics or services to the attorneys, to again support the completed co-parenting assignments and certificate of completionRespectfully submittedRegyna Y***M.AM.S .B.S Dyvyne Interventyon Programs and Services, LLC
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThis business has lowered itself once again, now with a poor attempt to provide a coherent response that actually addresses the point of concern from the complaintApparently the owner of the business is poorly misinformed with the state of Indiana's audio recording lawsIndiana uses a "one party consent" lawIn that law, any conversation can be recorded as long as one person is awareI obviously knew the conversation was being recorded, therefore it was an "authorized" recordingAfter meeting twice, once on 6/and on 6/17, two reports were written that involved myself that I learned the contents of and received copies of on 6/After being appalled that the company committed perjury despite signing an affidavit which stated the information provided in the reports was true under penalty of perjury, I conferred with my attorney on what I should doMy attorney stated that since I had agreed jointly to use this company before any sessions were ever completed, I would have to get the other party to agree to use a different co-parenting facilitatorIf I refused to go to the co-parenting facilitator agreed upon then I could be held in contemptShe advised me that the best thing I could do to protect myself from any future reporting, was to tape record the sessions From that point on, the last remaining sessions, I tape recorded I didn't really have any complaints after each session was completed (besides some stereotypical comments that discriminated against men in general), because I did not know that the company was going to continue to practice reporting and perjuryThere wasn't any other reports that were submitted prior to the remaining sessions being completed, so I had no reason to believe that the reporting and perjury were going to continueHad I known, I could have had my attorney try to step in or I could have addressed it with the company On July 28th, I learned the company had performed a conflict of interest and had begun "mentoring services" of my daughter whom I have joint legal and physical custody of, without my joint approval, despite stating on recording on July 1st that the owner/employee would not be performing mentoring servicesMentoring services were not court orderedAfter presenting this information to my attorney, I was advised this was a conflict of interest and was advised if the employee shown up to my home again uninvited as she did on July 28th demanding/insisting to take my child for a mentoring session, to not release my child into her careWhen I asked my attorney should I go to the last two scheduled sessions, one of which was scheduled the very next day on July 29th, my attorney didn't get back with me until after I completed the 7th session, at which point she advised I just attend the last session scheduled for 8/or she could file a conflict of interest and have her reports thrown out of court, but in that case, we would have to start over and pay for another set of co-parenting sessionsI felt stuck since I didn't have that kind of money to start over and was court ordered to do the sessionsMy attorney advised to just keep recording the sessions in case the next set of reports were false Two remaining reports came out in August that were littered not only with lots of perjury but with very biased personal opinions that were based on a lot on hearsay and no proven facts At the end of August, I had a court hearing in which a judge made some decisions based off of the reports this business madeDue to the hearing being set for only mins, the judge didn't have time to listen to near hours of tape recordings and made a temporary decision that has negatively impacted mine and my daughter’s livesAfter that, I took the reports to a psychological expert whom is a doctor that specializes in parental alienation that I asked to be involved in our caseThe doctor asked if I could have the recordings transcribedAfter learning the substantial cost of transcriptions, I emailed the sole employee of the business, since the repercussions of her reporting kept accruing My email, which I can provide a copy to you, had nothing in it can be considered remotely "malicious" as the business claims There was no excuse for an alleged professional business to not send any kind of reply or acknowledgment of any kindI wasn't referred to any manager or human resource department to handle my complaint as this is a one person business and I only had one source of contactThe business claims in their response to you that I threatened themThere were no threats in my email, I directly told the business what I was seeking, why I felt I deserved for the business to rectify their mistake, gave numerous, but not nearly all of the examples of perjury from the reports to support my position, and I did not ask for a new report to be written in a week's timeWhat I asked for, was some sort of reply/acknowledgment, either a YES OR A NO by the end of that work weekI stated if I couldn't get the situation resolved, I would be seeking assistance from the Revdex.com, attorney general, or local news as it was an injustice to have to spend money on a service that wasn't just to "facilitate co-parenting sessions" but part of that service was to provide non biased, truthful, accurate reports of those sessionsThe latter most certainly did not happen, that is why I feel entitled to some type of monetary refund I did ask but certainly did not demand, that the company either withdraw the reports or for the first time write a truthful oneI even offered to meet at a neutral location so that the employee didn't have to take my word for what was said on the recordings and could listen to them their selves before making any kind of decisionI received no kind of response by the end of the week and sent a second email, which was one paragraph (not 2-pages as the company lies in their response, I can provide that 2nd email as well) and asked for a response, in my second email I didn't speak of contacting any outside agency, I simply asked for a yes or no and if it was a "no" then a justified explanation of why they would not refund my money or withdraw the perjury filled reports Furthermore, the business has now slandered me in their response to you based off of no facts and only off of either hearsay or their personal opinionThe business makes a claim in their response that “this is not the client's first incident with trying to influence a report that he was not successful at manipulating" The audacity of the slander is unsettling There is not one record or any proof of the employee's statementIf the employee didn't just concoct this statement on their own, then they were influenced by hearsay of an opposing party whom has no justification or proof to make a claim like thatIn all actuality, in my first meeting with the employee of the business, when giving background history of the opposing party, I had mentioned how the opposing party had manipulated the reporting process to favor her in the last court case that we had and actually have those reports to back up my statements made to the employee of this business, yet the business twisted the scenario to be the complete opposite and couldn't keep their facts straightOn top of everything else, this business continues to concoct personal beliefs and is trying to pass them off as facts, in paragraph one of the business's reply to you, they state" client willingly paid for services after each session and without any complaints until the unauthorized tape was heard later by another person who was not involved in the sessions" The business has no basis or any facts to make that statement, the business has no basis to pass assumptions off as facts and there is no direct proof or truth to that statementThe problem I had is not if somebody else listened to the recordingsThe problem, which the business is trying to bypass and not address in their response, is that after the reports were written and released which involved the recorded sessions, the reports were fictitious in many aspects and didn't coincide with what actually occurred in the sessions which the recordings can provideLastly, the business st [redacted] in their reply that they "will not yield to threats and intimidation to satisfy this documented pattern of controlling behaviors." As provided, you can see how the emails to the business are not threats and certainly not intimidating but furthermore, the business has once again slandered myself and concocted another unjustifiable lie stating there is a documented pattern of controlling behaviorThere is no basis for such a comment and there is no documented papers or files that suggest such an outlandish statement Regards, [redacted]
Co-parenting services was rendered to client and completedhoweverthe complaint is not about the 'completed' servicesThe complaint is about what was witnessed during the sessions and the disagreement with what was documentedA referral to another agency of choice would have been supported and welcomed after the first session or twoClient had the right to discontinue services at any time and resume with another agency if he did not agree with the report and/or was not satisfied with the services renderedClient did not have any disagreements about what was been taught during the sessionsevidenced by several interactions in sessions, completed assignments (which was submitted to his attorney) and receiving/accepting his certificate of completion on the last day of service; client willingly paid for services after each session and without any complaints until the unauthorized tape was heard later by another person who was not involved in the sessionsIn this complaint, client again, admitted to freely continuing sessions and recording them I was contacted via email on a couple of occasions and was directed not to respond due to the nature of the written threats of hint complaining to various agencies in the community and the local Newsif I didn't give him a refund and change my report to the court before hearing around 10/23/14: client gave me a deadline within the same week trying to get a new report by his next hearing date; as admitted in this complaint (9/22-9/26)Just as the client had the right to end services at any time if he was not pleasedI also reserved the right not to continue to read the threats and maliciously motivated lengthy emails (2-pgs) or meet with him and listen to the unauthorized tapings of the sessions (which can he altered) The sessions were taped without my or the other participants' knowledge and without verbal/written consent (why was it hidden): leading to question the motive and purpose for continuing the service The opportunity to record the unauthorized taping of sessions appears to be the motive for completing and paying for the 'unsatisfactory' services; using it later may have been the objective for presenting it in the family court battle to gain unjustifiable favorThis is not the client's first incident with trying to influence a report that he was not successful at manipulatingThis agency will not yield to threats and intimidation to satisfy this documented pattern of controlling behaviors A refund would not apply in this situation since the client completed and willingly paid for completed services (co-parenting); the other participating party present in the sessions did not have any complaintsI can send an addendum summary report of the completed co-parenting topics or services to the attorneys, to again support the completed co-parenting assignments and certificate of completionRespectfully submittedRegyna Y***M.AM.S .B.S Dyvyne Interventyon Programs and Services, LLC